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    Tru by Hilton Staunton

    4.3 (49 reviews)
    ModerateHotels
    Open • Open 24 hours

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    Lobby decorated for the holidays
    Lauren D.

    We had a great two night stay! The staff were super friendly -- special shoutout to Hope, the lovely attendant who was chatty and helpful and remembered us the next morning! Loved that the lobby was decorated for Christmas and has festive music playing. The breakfast selection was great--we enjoyed the automatic pancake machine! The room was clean and we particularly enjoyed the extra hooks for hanging our coats and purses. As with all hotels, some sort of table/surface option on the outside of the beds would be appreciated! And not all of the bed lights worked and the ones that did weren't really bright enough for reading. But overall would recommend this Tru location.

    J David H.

    After a single night stay I feel comfortable with a weak four star review, but the visit was not perfect. I like the Tru brand and have frequently used them since their inception over 6 years ago. They are more modest accommodations that still offer amenities. No issues with parking and the lot was clean One of two elevators did not work. I did a digital key in advance, so a check in was not necessary. However, I wanted my two bottles of water and no front desk staff was present. The lobby area was clean. In each city Tru is in they have the name of the city in bright colors on the wall. Often a pool table. The digital entry worked without a hitch. The room had no issues and was prepared for my arrival. The shower was great and towel soft. The room is good size, but feels smaller with a queen bed and desk chair that sticks out. Breakfast was adequate with eggs, protein and mini pancakes. Cereal and other offerings too! A coffee station is separate. The trash can was overflowing, Upon checkout I did request my two bottles of water for the road. Staff was meh. 3.5 rounding up.

    Complimentary Breakfast
    Steve K.

    I return regularly to Tru by Hilton, Staunton. Clean. Modern. Heat/AC is quiet. Well-run. Simple, complimentary breakfast. Lavazza Italian Coffee. Easy access to I-81. Staff made a fresh urn of coffee at my request. Nice. No restaurant or bar...this is no-frills place to stay.

    LaCora H.

    This is a great hotel for the Minimalist. Although not a huge feature of amenities, they make up for it in customer service, cleanliness, and a good night's sleep. I appreciated the various work stations so that I could leave my room and enjoy a different view for a few hours. I would recommend adding sanitizing wipes near the cube stations so that once you've finished working, you can sanitize your seat or the portable tray table that was available. Or signage to get a wipe from the front desk to do so. The morning manager was outstanding with her service! She hustled through numerous patrons asking for bagged breakfasts, making each coffee upon request and smiling the entire time. The fitness center is equipped with all you need for your workout! Med balls, dumbbells, mats, barre, pull up station and treadmills. There weren't any dressers in the rooms so again... good for the minimalist. The bathroom was equipped with on the wall soap & lotion and the shower gel had shampoo, conditioner and shower gel. It was a good stay overall!

    Lobby
    Dorene R.

    Here for one night and it was a great choice! Tru is a minimalistic approach to hotels; albeit clean, colorful and packed with the amenities you would expect. Especially from the Hilton brand. The staff was warm and friendly. The room clean. I liked how the sundries were ecologically presented in mounted tubes. IE: hand soap, lotion, shampoo and conditioner. There are no closets or drawers. Instead there are hooks on the wall and a colorful bar with hangers. Plenty of seating strategically placed to slide or roll out. Plenty of outlets and ports to charge your devices. The breakfast has assorted bread, muffins and bagels. With a real 4 slice toaster. Hot Eggs and meats are available. A futuristic pancake maker that does make 1 fluffy pancake at a time. Fruit. Juices and coffee. There are assorted snacks and microwaveable items for purchase 24/7. Alcoholic beverages can be purchased up to 11:59 pm. Plenty of areas to work, relax, play (games and foosball) and a workout room. Really everything you would expect from a Hilton property with a colorful streamlined presentation. The area itself is filled with convenience shopping and eateries. Plenty of fast food within walking distance. Would definitely stay here again.

    Chelsea R.

    What an experience! We always try to stay in a Hilton for the rewards program and when we aren't feeling too adventurous booking an AirBnb. While taking a little weekend getaway with a couple or friends, we found this brand new gem in Staunton, VA area. At just $130 we jumped on this steal of a deal splitting it between the 4 of us for a relaxing night in. The staff was extremely pleasant and instead of dressing in suits, they are in laid back t-shirts. They informed us this night was only their second night open so we were the first to stay in our room which just made it feel so much more exciting! First off, please know this is the MINIMALIST version of the Hilton franchise. I mean no dresser, no closet, VERY simple and for the less extravagant type. Now, this doesn't mean they cheaped out on the decor and amenities; including a 24 hour gym, game area in the lobby to include Foosball, giant Jenga, board games and MUCH more. Think of it as the 'hipster' Hilton hotel. For breakfast they offer a spread like no other hotel (including regular Hiltons) which features pretty much any breakfast food accompanied by an array of toppings. I'm talking Nutella, marshmallows, caramel, sprinkles, you name it and it's there to treat your sweet tooth. This is not your traditional continental breakfast. If you ever get a chance to stay in this Tru line, I recommend the stop. I will be looking forward to my next stay when the a future adventure arises.

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    6 years ago

    Great new hotel, nothing to complain about here. Ample parking, great vibe, game area in lobby, very clean.

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    Ask the Community - Tru by Hilton Staunton

    Would there be enough space in the rooms for a crib/pack and play?

    Like the Tru brand, it's really a glorified dorm room. Like night stand (squares) attached to wall. Very limited space. You might get the crib in but there won't be room for much else.

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    Review Highlights - Tru by Hilton Staunton

    “Tru is a minimalistic approach to hotels; albeit clean, colorful and packed with the amenities you would expect.”

    Mentioned in 8 reviews

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    Hotel 24 South

    Hotel 24 South

    (111 reviews)

    $$

    When I travel, I usually stay at one of the Hilton or Marriott-branded hotels, but I was attracted…read moreto this hotel because of its location near some of the places we would be visiting (Wilson Museum and Shakespeare Theater) and proximity to restaurants. The ability to park the car once and leave it for the couple of days was attractive. I couldn't be more pleased with our visit here. The Staff greeted us and was helpful throughout our stay, the historic building is beautiful and well maintained, the front porch has rocking chairs in a covered porch, and there's complimentary coffee in the mornings (and good coffee too!). The room isn't large, but is attractive, the bed was comfortable and the temperature controls worked well. There's a $15 breakfast buffet that we used once. It's typical eggs, potatoes, meats, yogurt, fruit, oatmeal/grits, and OJ. We went for breakfast a few doors down and spent $26 for 2 bagels and one coffee; I don't think this was an outrageous price at a nice hotel in a nice room with good service. There's an indoor pool that looked good, but we were busy and didn't get a chance to use it. The hotel truly is located in a great location. We ate within walking distance of a couple of good restaurants, and a few of the significant attractions are only steps away (although, be warned, the neighborhood is hilly!) The parking is $7.50 per night in a public lot attached to the building. They charge the parking to your room with in-out privileges.

    I'm being generous with this review…read more Granted, Hotel 24 S isn't a $500-a-night luxury hotel. We knew that when we booked it. But apparently expecting basic concern, hospitality, and customer service was still expecting too much. The room itself was fine. The real problem started on our second night, when the automatic entrance door--apparently programmed to remain open for approximately one second--closed on my girlfriend's head. The front desk employee came out and seemed unsure what to do. We were told, "You have to wait on the manager." Eventually, the manager appeared, asked my girlfriend if she was "okay," and that was pretty much it. No follow-up. No call to our room. No checking later to see whether she was still okay after BEING HIT IN THE HEAD BY THE HOTEL'S AUTOMATIC DOOR. Nothing. I wasn't expecting a medical team and a fruit basket. I was expecting someone in management to show a little genuine concern for a guest who had just been struck by their door. Then there's the bottled water: $6 for 33 ounces. I've stayed at the Ritz-Carlton and somehow survived without paying that much for water. At Hotel 24 S, apparently hydration is a luxury amenity. The experience continued after we left. My girlfriend accidentally left an expensive sandal in the room, so I called the hotel expecting to speak with someone about lost and found. Nope. I was told to contact ILeftMyStuff.com. Seriously? A guest leaves something in one of your rooms, calls YOUR front desk, and the response is essentially, "We don't handle that"? That pretty much sums up our experience. What was most disappointing wasn't the room, the overpriced water, or even the lost sandal. It was the complete lack of warmth and concern from the front desk and management. Everything felt detached and matter-of-fact--as though helping guests was someone else's department. Perhaps my expectations were simply too high. Rest assured, they'll be considerably lower the next time we venture to this quaint little town.

    Tru by Hilton Staunton - hotels - Updated September 2026

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