Jerry is a stand out in the Big Bear area. Actually, he's a stand out in all areas I've lived…read morebecause he does exactly what he says he's going to do and he does it on time and for a fair price. That is a rare thing these days. Jerry set up some security cameras for us, and he's going to help us out with some other low voltage projects. I'm really glad we found him as it's so refreshing to work with a true professional.

We recently had Jerry install a front gate security system. He did an absolutely AMAZING job. He…read morewas super professional, friendly, affordable, informative, knowledgeable, clean, fast and a super nice guy. I can't recommend him enough. If you have any audio or visual needs, he is definitely the right guy for the job.

Chris at Starbird is the best, always just a phone call away. Thank you Chris for all that you do…read moreand keeping our business safe. Wish I could give you ten stars!!!

Just wanted to recommend Starbird Security. We bought a home that despite being only 6 years old…read morehad non working security cameras and alarm system. Because the cameras were a hard wired system we really wanted to use them if possible. We were told repeatedly that we should just install a new system at a cost of $3k or more. None of the alarm companies that came out could repair or use the existing cameras. We even got the name of the original installer from the builder. He told us the dvr and power source for the cameras was burned out due to a power surge and couldn't be reused. As a last resort I called Chris at Starbird Security for a recommendation since their website showed they do mostly commercial work. Chris came out and figured out we just needed a new power supply to the dvr ($15) and a new power supply for the cameras ($25). He recommended a high end surge protector so as not to blow out the components again. The biggest challenge was getting remote access since the company that manufactured the original system no longer makes or services analogue systems. Chris was so patient and never gave up. Now have a fully functional security camera system for less than $200 including upgrading the surge protector. Was more than happy to pay Chris for his time. As soon as the contract I have for my security system is up I will be switching that over to Starbird as well.

I know that this used to be a good and local company but no more! I have been paying alot of money…read morefor years to All Protection Alarm but somehow they have never managed to find my cabin when alarms were triggered. When I do manage to reach someone from the company, they are very far away and have no idea what i'm talking about when I describe conditions in the national forest. I wouldn't have bothered to write this review after I canceled my contract (after their ridiculous policy that you have to keep them for a whole three years) except for how they responded when my alarm system went crazy after I canceled. I don't know if it's purposeful, but when you cancel, the system that's installed goes into full, deafening, shrieking mode. I called All Protection to ask them how to disable the system and the person answering (on Thursday, November 16 at 2pm) was singularly unhelpful and almost cruel. He said that since i'm no longer a customer they can't help me. He told me that I could look online for ways to how to shut it off. He was so uncaring and rude, even though he could hear the deafening alarms I will tell everyone I know in the San Bernardino National Forest how horrible All Protection is. Don't throw your money away. Go to a security company that actually gives a crap and knows where some of the roads are.

Currently have them as alarm system in Big Bear. Have called several times and left messages for…read moresales rep to call with no call back. We've had them for over 25 years, they've never offered to improve old system for better technology. Prices are triple what their competitor offers with improved technology. Yup, we're changing companies. Originally went with them because there were no options, thankfully we have options now. UPDATE since post heard from Gloria with excuses and apologies. Too late, went with competitor. In the security world, we need a company who is proactive NOT reactive.

Ed is the best. Completely professional, prompt, and gets the job done correctly. No hassle…read morewhatsoever.

Showed up on time, worked quick and efficiently. Top notch would definitely use them againread more

Don't ever use this company. They make you sign a three year contract. We sold our house after a…read moreyear and they sued us for the balance. Plus the service was very poor. Don't use them

I feel I was bait and switched, I was quoted 199 for install, now its 350. They claim they didn't…read moreunderstand my initial request, so they had to come back for one more camera. that's the extra 150. I also received multiple bills from multiple addresses, some say due now, some due in 30 days. Both for the same work. This is confusing and annoying. When I called accounting said she didn't choose the wording, but she will let corporate know its confusing. What? how is multiple bills from different addresses for the same work not an issue? The only bright side of the experience is the installer was professional. Well they got me for the three years I'm contracted. no more.

I live in a decent neighborhood but recently there have been some random break-ins. I am a single…read morewoman living alone for the first time in my life. I am not fearful or anxious but after being referred to Freedom Security Services it occurred to me it would be a smart idea to have a home security system. The young salesman carefully explained all my options from motion detectors to night vision cameras. After choosing my system the ADT installer came out the very next day to install. He was quick, efficient and explained the easy to use system. I love my ADT Pulse App on my phone that allows me to view the live camera, check motion sensors and even set my alarm or unarm right from my cell phone anywhere! I now have peace of mind when I enter my home after an evening out and set the "stay alarm" while I'm home alone that detects any breach in my entries. The small monthly investment is worth the good night sleep and peace of mind! Thank you Kyle and crew.

Kyle was absolutely awesome to work with! He worked out a great security plan for us. He is…read moreextremely honest, responsive and punctual, plus he's a really cool guy! I would highly recommend Kyle!