Mountain Parks Electric

3.4 (8 reviews)

Electricity Suppliers

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Spunky M.

7 years ago

Good service. Wish they would reduce the base fee for full time residents. -Chris Bennett

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Shannon P.

6 years ago

Great, friendly customer service. Quick response time. Thank you! read more

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Heather L.

7 years ago

Great local energy company! Very reliable

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Mike O N.

5 years ago

One of the worst electrical companies I've ever had to deal with. My original due date was on the 18th, they changed it to the end of the month and charged me a 90$ late fee. Didn't notify me. They also tried to shut off my service illegally due to not being able to get ahold of me. No written notice or anything. Horrible horrible company, sadly we all have to use them. Wish them nothing but the worst. read more

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Pat R.

7 years ago

Great service, if there is an outage (which is rare) it is quickly resolved. A great energy co-op!

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cj f.

11 years ago

Just the worst bad, THEY want your first son, really bad CO they just worry about paying for retirement and health care for the employees working there. Really bad people, stay away from Grand County they will get you! If you are one day late they treat you like shit! read more

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Katherine G.

7 years ago

The worst customer service EVER. They are good for apologies only. I'm sorry I don't know how to use the new computer system. They won't transfer the service until they have the next resident's name even though you try to tell them who it is. If the service is shut off they will charge you for any damages due to weather, it's summer (Aug). Their excuses are worse then dirty diapers and so is their customer service. I actually give them a Negative 5 score. Train those people. read more

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John E.

8 years ago

MPE is a local rural electric. They have a huge service area with complications like mountains, inaccessible areas, challenging topography, some remote locations with homes, etc. Despite this they do a commendable job of providing reliable electric power. We experience on average 1-2 outages a year and they rarely last more than 3 hours. nothing more than a minor inconvenience. We have an inverter that attaches to our car battery and we can keep using the internet and/or watching TV until the owner comes back. We have solar electric and unlike many commercial companies, MPE has something called net metering where we get credit for power we generate on their grid but cannot use at the time it is being generated. This allows us to store KWH credits when we are on vacation or away from home. And now that we have a plug in hybrid electric car, we can use those credits and drive our car for nothing using our prior solar generation. read more

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Maureen K.

9 years ago

This company has been wonderful to me in every way possible. From running free thermography readings to coaching me on how to run my gutter heaters and responding on FB to a query regarding the most economical freestanding heaters to use. Their billing department, customer service staff and specialty techs in the field have all been friendly, helpful, professional and knowledgable. I absolutely LOVE this co-op!! read more

Charles D.

8 years ago

I have been a customer of MPE for 22 years and have had exemplary service from day 1. It is probably the most reliable electrical service I have received anywhere. I have enjoyed being a member of the co-operative effort of MPE and part-owner. Even though I am leaving the Fraser Valley, I will be reminded of MPE by future capital credits for investment in the infrastructure. read more

Ken F.

7 years ago

Change occurs for any company to grow. It's a sign that they are responsive to the needs of both the people they serve and the efficiency of the company to provide service. They not only provide reliable electric service but seek to use renewable sources and work collaboratively with their customers seeking input. Keep up the good work and service! Ken Fleck read more

Vickie S.

8 years ago

Mountain Parks Electric has been a very reliable source of electricity! We live on Gore Pass and it can be difficult in the winter months to access lines. We've had very few outages and when they did occur we were able to reach someone to report the outage. Their communication on outages is updated on the automated system so it's easy to access. read more

Vicky B.

8 years ago

Very reliable service in through frequent inclement weather. Power outages are few and short lived. Response to outages is very quick 24 hours a day 7 days a week. Staff are friendly and easy to work with. read more

Joni M.

7 years ago

Excellent customer service, very friendly staff! Our lineman are amazing, they respond quickly to get our power restored during an outage. MPE also keeps us updated on social media during an outage. read more

Joanna G.

7 years ago

Reliable electrical services. Bills were very easy to pay online, but now an automatic withdrawl has to be set up. Customer service experiences have always been great. read more

Doug F.

7 years ago

Very friendly, courteous and efficient customer service. Reliable electric service. A pleasure to work with. Move to automatic bank withdrawal is a good one. read more

Tori B.

8 years ago

Such a great company, we've been treated very well since we started using MPE 3 years ago. Wouldn't recommend any other company, they are the best. read more