Great service. Expedient. Fair and well priced. We reached out on Saturday and had our spa serviced…read moreon Monday. Thank you for helping us out.

They responded promptly to our service request and scheduled time to troubleshoot our issue within…read more2 days. The gentleman who arrived was very informative and diagnosed and repaired the hotub during the visit. They serviced and repaired same day and we highly recommend Spa Doc to others! We couldn't be happier with their service and value!

My usual pool place is closed on Sunday so I came here. I'm a relatively new pool owner, (1 year)…read more There was a surprisingly steady stream of customers coming in this early morning, each with a long list of very specific questions. Andrew did an analysis of my pool water and went through and explained all the results with me step by step. I was very impressed with his knowledge, patience and professionalism.

I want to thank Joe and Kevin, for being so patient and knowledgeable! We had been going to another…read morepool place in town fir years and we were spending lots of money and constantly having issues, resulting in loss of swim time. When we went to open our pool this year, it was a hot mess and took weeks - actually almost 2 months - and all sorts of unique chemicals to fix what was wrong. We started at the other pool place before discovering Leslie's Pool Supplies and Joe and Kevin, so by the time we got to them we were very frustrated and discouraged and had spent way too much, and still had a sick pool. Well, with their knowledge and support, and lots of time and return trips, our pool began to get better - each time. They told us what to do step, by step, and their products were reasonably priced and worked! I also love how they don't try to over sell and honestly, I really love how they educate us how to use less to achieve the best results. We are now enjoying our pool and the water feels great. I highly recommend Joe and Kevin to help you fix and maintain your pool quality, plus I thoroughly enjoy getting to talk to Joe - he's personable and very patient, with all my questions. Plus, they have a free App that helps you save money - each time with auto load coupons and discounts - awesome to actually save money on pool supplies! Make Leslie's in Knoxville - near Trader Joe's, your go to pool place, too - you'll be thankful you did!!!

Premier Pools was the only pool company in the Knoxville area who accepted the challenge of…read moredesigning a pool/spa combo that would fit into the hillside next to my house. They exceeded all expectations. Premier uses the best contractors, and the project was not quick, but it was well worth the wait. Project manager Tommy handled all the details and overcame all the hurdles, making the process stress free. I get so many compliments on this Premier Pool project.

The design and the construction of the pool was flawless. I was swimming 4 months after ground…read morebreaking for both my pool and spa! Billy the project manager was reasonable and responsive throughout the project.

Great company to work with! I have used them for a couple of years now and Dustin and his team…read morehave always gone above and beyond to do the job the right way. I appreciate their honesty to let me know that not all pool repairs need to cost $1,000. My last repair quote from another company was over $1,200. Dustin sent his team out and had me back up and running for $150. Would definitely recommend them to anybody in the Knoxville area!

From the owner: Honest local company, dedicated to value our customers and insure quality and trustworthy…read moreperformance

Outdoor spas is reliable, helpful and takes care of my Spa issues. From supplies, diagnostics,…read morerepairs and SPA covers when bears eat them. I tried a few other companies and this was the best service I have had in Gatlinburg. 2 services and 1 spa cover replacement. Their SPA cover replacement price was very competitive, and the delivery service.

No frills at this location, but frills aren't necessary for keeping my hot tub in top-top shape…read more It's a bit of a jaunt off the Parkway, but the service is always friendly and they always have what I need. They even throw in a few pointers here and there when I ask. For a hot tub novice like me, that's worth the extra drive.

When my usual folk were not available I had to get my pool closed by someone else…read more Your webpage gave glowing pool cleaning, and other various services that I hoped I'd be able to use you for several things in the future! I sent pictures of my small oval pool with a partial overflow--Thank goodness nothing did. However, when the covers were removed Friday, the smell was really bad and we couldn't see what was the bottom of muck. But, in the 16 years since the pool was built, the pool was ALWAYS clean & clear when the covers were taken off until now. I had to get the most leaves, branches, etc. with the net, which is hard to do when the water is black. I ran the big robot vacuum for 4 full cycles, having to clean both filters between each. The 2 drains in the bottom were caked with crud. I had to scrub it with a still brush. And I spent hours cleaning 8 brand new filters that were put in just to cycle the shock. I immediately went to the pool place to get super shock and it's getting better. It's not just about the money, it's getting a job right. .I understand this may not the norm, but I've learned a lesson.

From the owner: Exceptional Service: From the initial consultation to the final dive-in, our team is committed to…read moreproviding top-notch service tailored to your specific needs. Skilled Professionals: Our technicians are highly trained and equipped with the latest tools and techniques to ensure your pool is in pristine condition. Reliable Solutions: We pride ourselves on our reliability and efficiency. When you choose us, you can trust that your pool will be ready for enjoyment whenever you desire. Customer Satisfaction: Your satisfaction is our priority. We strive to build lasting relationships with our clients by delivering results that exceed expectations.

I called Eddie from Rocky Top Hot Tub Repair in Seymour, TN to inspect my hot tub in a cabin in…read moreGatlinburg, and to let me know whether a repair was possible. He was late 65 minutes and did not call me to let me know about his late arrival. I called him to find out whether he was coming. he had my cell phone. He spent 10-15 minutes at the site, gave me his advice, and he then asked me to pay him $100.00 for his service. He did not tell me about the cost of his service at the time of appointment scheduling. When I asked him why, he appeared uncomfortable (there was no good eye to eye contact with me) and made a comment about not saying for the cost of his service at the time of appointment scheduling by saying "Sometimes, I say it, sometimes, I don't, you are the only one asking me about it". I do value his time and his service, I did not ask for a free service, I just felt that his approach was not professional: (1) Let your customers know how much you are going to charge them at the time of appointment scheduling. I paid him cash $100.00 on Friday, May 23, 2025. (2) Let your customers know, if you are going to be late for more than 30 minutes since the customers wait for you and do not know whether you have a slow traffic, or something else.

Fast service and very polite guy. Fixed my tub in no time. Reasonably priced also. I felt like I…read morecould trust him and he seemed to know what he was doing. My tub is still working. I would use this place again.

Look nowhere else for your hardscape project! Chis Morales and his team went WAY beyond our…read moreexpectations. We are so thrilled with our pool surround and his placement of the pavers, intricate accent borders and special inlays. His engineering skills are remarkable and his price was extremely reasonable. He showed up everyday on time to finish a rather large project. His team even worked in the rain and snow!! I would recommend his company over and over.

We lucked out when we found Chris and his crew. They built a custom-designed horizontal fence for…read moreus as well as a beautiful patio with seating wall and fire pit. Chris was honest, communicated his progress regularly, and delivered on everything he promised. They even ran into a few snags (our property is on city sewer and we had no idea there was an abandoned septic tank right where we were putting the patio!) and still got everything completed in a reasonable time frame. The crew was also respectful of our house and took care to clean up the job site when they were finished. We trusted them enough to give them a key to the house so they could access the restroom during the day and store their equipment at night. The work they did is beautiful and we couldn't be happier. Chris is passionate about hardscapes and it shows in his work ethic and the end product. I'd highly recommend Trinity Landscapes, and I'm already planning future projects with them!