Positively outrageous customer service!!! I am very…read moreimpressed with Emily. She was so helpful, and so very patient with me when I was trying to make a decision. Their selection of the instrument I was looking for was very impressive. Summerhays in Orem will always be the place to go for me.

the grumpy old man in the repair shop is such a jerk. he's never heard of customer service in his…read morelong, sad, probably lonely life and spoke to us very condescendingly, like we were 5 year olds. i would not give them my business. go to bert murdock instead

Polished mahogany piano from the 1970s. The case required refinishing and it looks beautiful. The…read moreinside required some upgrades and restoration. It plays beautifully. It was always a pleasure to talk with Brigham and his associates during this project and everything was finished on time. overall an excellent experience.

When my wife and I started playing the grand pianos at Brigham Larson, the team took note (we both…read moreplay piano). Brigham came out of his shop to meet us, and show us what he does. He gave us a grand tour of his restoration shop, which was fascinating for both of us. We learned a lot about how pianos are made (until now, we only really new how to play). Then he gave us several recommendations for pianos, based on our tastes and price range, including both new and restored pianos. We fell in love with a new Hailun model 198. Truly exceptional tone, responsiveness, and clarity. Far better than other brands in the same price range. We shopped at other piano stores too, but none of the pianos in our price range were nearly as good as the Hailun. Unfortunately the model 198 we loved was already sold, so Brigham ordered another one, and loaned us a same-size Kimball grand piano for several months while our new Hailun was built and shipped. After delivery, the Hailun was just as good as we remembered. Brigham also offered to fix a couple of minor issues for free (within warranty). Overall, I would say the experience has been fantastic in terms of the tour, the pricing, and the customer service.

We feel like it was meant to be when we walked through the doors of the Piano Gallery, Murray…read morelocation. We were looking for a full size organ and were so sad to hear that they are no longer available . Dave Despain was so helpful and found us a great deal on a used organ of a friend that was listed on Facebook Marketplace. Also, Casey, the piano mover, was so willing to ship the organ to us as we live in Hurricane, Utah. Overall, it was an experience that we feel was truly Fate.

Beautiful collection of quality instruments. LOTS of great music available with knowledgeable…read morestaff. Worth the drive.

Met my son's piano teach here to help pick out piano lesson books since the last time we picked a…read morecouple up there were a little outside his current level. The young lady at the counter was able to help find the missing lessons for the two styles were were looking for. Overall staff was very helpful and inviting when you walked in welcoming you. Easy to approach and request for recommendations. They have a wide variety of lesson and sheet books for piano, string and wind instruments.

I've had great experiences with Marcus. I bought my first guitar here in 2003 and I've bought my my…read morehigh end Gretsch and Taylor guitars here In 2019 and 2020. I always get a great deal with great customer service.

Such a cute & clean store. First time at an adult stor, looking for cute lingerie for my…read moreanniversary. The staff is very welcoming and helpful. They have some great deals. I will definitely be back

Awesome people and selections. We have our purchased clothes and toys there and will do so againread more

Forge is great! After shopping around we found them and we would never go anywhere else again. We…read morewent in to get rings for our wedding, and felt no pressure. The guys there that helped us were so extremely nice also. The process was so smooth also. From choosing a ring we liked, to completely customizing it from the ground up was amazing. My wife loves the ring she got, and she gets so many compliments from people about it. The are super fast and willing to help and answer questions anytime. It was great because my wife debated on a ring and they were super helpful about where to help us create the ring in our price range that she loved. Since going there we have gone back and bought necklaces and bracelets and love the experience and customer service they have every time. They make buying jewelry easy and hassle free. I would recommend them to anyone looking for anything from engagement rings to everyday jewelry.

The employees at forge are so kind and helped us design the perfect ring. Every time I go in to get…read moremy ring cleaned they're so kind and willing. We love forge and reccomend it to everyone!

I absolutely LOVED my experience at Groovy Peach in Orem! Rachel is amazing and helped me select…read morethe perfect nose ring and earrings My daughter and I just love the whole team. Beautiful salon, clean, and super fun!!!!! Highly, highly recommend. Don't hesitate to schedule with these lovely ladies.

Waited till opening time and after wasting my time, it never opened at the advertised time. Waited…read moreat least 12 min after 1pm too. Nothing. Looking online, they also have the open hours listed wrong... it says 1am-10pm for all open days??? Okay.

Evan is an excellent craftsman at the Piano. I'm sure my piano hadn't been tuned/repaired in 30+…read moreyears, and he did a fantastic job. He even came back twice more to install and adjust a new string for me. One visit was months later, once the string had stretched a bit. He was happy to come back and retune it for me. Communication: Evan's work is closer to art than prescribed work. Some jobs take longer than others, and Evan gave excellent notices (via text or call) for changes in schedule, etc. Skill: My piano had a broken string, a broken leg, sticking keys, and 1/2" of dust under the keyboard. Evan didn't flinch, and tackled each problem with confidence. Attention: He noticed the other instruments in the room, and he talked to me about how his tuning would bring my piano to true A440, making my other tuned instruments jive with the piano. I'm glad he understands the "why" of tuning as well as the "how". Thanks, Evan. I'll keep passing your name to friends/family.

Evan was such a wonderful piano tuner. He took great care throughout his work. I highly recommend…read moreEvan for your piano needs.