Mr. Harris was dependable and efficient. They showed up on time every day and were timely in…read morecompleting the bathroom remodel job. He was easy to communicate with and even had some suggestions on how to make the job better. I highly recommend this company and would not hesitate to use them again or refer to friends.

Mr. Darrick Harris License number: 2705093567…read moreCompany name: Dependable Home Improvements. I hired Mr Harris to install vinyl siding over one exterior wall of my house, install a exterior door, replace a exterior door, install a interior door, install one new and two replacement windows, Sheetrock a room, install a stud retaining wall, install lighting and it's wiring, build a set of exterior steps, install new flooring over the old floor which was to consistent of replacing the rotted plywood around the entrance with new plywood and installing a new layer of plywood on top of the solid old, over that was to be installed vinyl flooring. The work was done poorly, I repeatly tried to talk with him but all he did was blow smoke. Finally I just wanted him out of my house, never to return, so I paid him and went to repair and finish the work he had done so poorly. It was then that I realized just how badly he had done the work. On the advice of a different contractor, I contacted the county building inspector and asked for a inspection of the work. Of the work that required a permit and inspection, little of Mr. Harris's work passed inspection. If I read the inspection form correctly: No permit, no inspection of the exterior door No permit, no inspection of the steps. No permit, no inspection of the interior door. Upon inspection, all three of these areas failed to meet code and safety requirements and will have to be redone. The door was so poorly done, that now that winter is here, the wind blows around the door frame and door has gaps between it and the frame. Until I can get this redone, I've had to cover the area with plastic sheeting to stop the wind. No permit, no inspection of electrical work that included installation of lighting, wiring and switch. Mr Harris also does not have a license for electrical work. It was also found that while Mr. Harris told me he was a Class A contractor, he is in fact only a Class C contractor. Therefor, he wasn't license to do the amount of work he did. He also doesn't appear to have a business license to work in my county. Of the areas that didn't require a permit and inspection: The Siding: The vinyl siding was improperly installed and not completed. And I realized afterwards, it isn't even the same pattern as the rest of the house. Mr. Harris never told me this and the correct pattern is available at Home Depot, a store less then six miles away. The flooring: A section of the old sub-flooring had rotted and Mr Harris was suppose to remove and replace it with new plywood. The rotten flooring was not removed, and instead of plywood for the sub-flooring, the lower quality OSV was used. No underlayment was installed, so the flooring was laid on top of the bare OSV. The flooring itself was not installed per manufacturer's instructions and and is now coming apart. (The county inspector showed me what was suppose to have been done and wasn't) The replacement windows: The interior trim was removed for inspection. There was no flashing and no insulation installed. As a result, the wind blows freely into the house. I could keep going on, but will stop here with this: Nearly every part of Mr. Harris work was so poorly done, that nearly all of it will have to be redone."

Cox came to the rescue for us. The bladder in our pressure tank had failed and we had a leak in an…read moreold galvanized pipe. Our call was answered by a friendly and concerned receptionist. Help arrived at our home within a few hours. The Cox plumbers were excellent and knowledgeable. The job was professionally completed. The bill was submitted to us in a timely fashion, easy to pay and FAIRLY PRICED. Thank you so much.

Don't know why I even give them a 2 star review. scheduled a sewer cleanout but had to cancel due…read moreto conflict. called back the next day to reschedule and was given the third degree about why I cancelled." Did you have a conflict OR did you call someone else"? was the question from the "receptionist ". I explained I had a schedule conflict. Was promised they would call back after they looked at another job to see how long it would take either Monday or Wednesday. Wednesday night and no call back. I think they have an ego problem over there and I would never, EVER consider using them. IF you call them make sure you don't cancel or try and reschedule. It hurts their feeling if you would consider someone else.

I did roofs for us Excellent job…read moreGood price Professionals and fast workers Very clean

I can't say enough good things about my experience with James River builders. An unknown…read morerefrigerator leak ruined my hardwood floors in my kitchen, making Mike and his team were professional and easy to work with and did a great job of answering all my questions and . I would highly recommend James River builders to anyone and I am grateful for the work that they my kitchen. Christine L.

I highly recommend James River Builders! I recently had water damage in my home. They restored my…read morebathroom, kitchen ceiling, and my upstairs carpet. They were very quick to finish these projects and very professional. The contractor and his crew were very easy to work with and they were so kind to me since I was so stressed and overwhelmed from all the damage. I was so pleased with the finish work. I am so grateful for all of their hard work! Again, I highly recommend them!

We've been maintenance customers for years and had some electrical work done as well. When our…read moreaging HVAC died in this summer heatwave, they helped us find the proper replacement system for our home, walked us through all the options, answered all our questions about the quote, installation process, specs for the different systems. The installation went very smoothly and everyone we wot\raked with was very professional, pleasant, and respectful of the house -- I wouldn't hesitate to use them for large or small projects. Huge thanks to Brian Donovan for helping us to choose the best system for us; Layne Zirkle for working out scheduling to get us installed as quickly as possible; Gage Norris, and Micah Nicholas for making installation easy; and Hasmatullah Ibrahimi for keeping our old system running for as long as it did.

It took a year and $5000 in additional costs, plus another service company to finally get our…read moresystem functioning properly. It was not installed to code or as contracted nor was it wired correctly. Awful experience i will be persuing for restitution.

I'm pretty new to the area, and I'd worn out my poor realtor with recommendations for electricians,…read moreplumbers, roofers, and even sidewalk work contractors. So, I decided to give her a break and research a tree service solo. I contacted other services who didn't call me back, but when I put in my information onto their website, I got a punctual call. The Grubb rep was professional and helpful accommodating my hectic schedule. The field reps visited my property and provided a reasonable estimate, and again worked with me for my hectic schedule to drop my trees. Billy and Luke rang my door, stepped back, and met me with professionalism and courtesy. They explained the process and all potentials, allowing me to ask questions, get advice, and make the decisions. Billy and Luke then put on their safety gear and went to work. They efficiently dropped my diseased trees threatening my home. I appreciate the cost and professionalism of everyone from Grubb's!!

Poor experience. Bad communication. Will not be using again…read more We hired Grubb Tree to install a french drain and dig out our front ditch. They cut our water line. Instead of calling a plumber, they incorrectly patched it and our pipes were clogged with mud, leaving us with no water. When we asked the onsite manager, "What is your process for handling a situation like this?" the response was "Well you signed an agreement saying we aren't liable for these types of things. People don't usually read the whole thing and miss that part. As long as it [cost to fix] isn't too much, we will do right by you guys." We felt like this response wasn't helpful as it turned the relationship from collaborative to adversarial. We solved the problem on our own by calling 3 different plumbers to assess the issue and 1 providing a fix. We then tried to coordinate with Grubb Tree to cover the cost of the fix. At this point, we determined that it would be best to coordinate with Luke Grubb who originally estimated and contracted this work in order to ensure that the repairs were reflected in the contract.  This is where the communication broke down. Instead of putting us in touch with Luke, our calls were seemingly screened and forwarded to the onsite manager, who never forwarded our calls. The receptionist said she would "have Luke get back to us", but he never did. After repeated attempts, we were provided paperwork via email that reflected the cost reduction for the plumbing fix and they were scheduled to return and finish the work. This is where we wish the story had ended. Grubb Tree returned to finish the french drain, which they did without headache. When it came time to dig out the front ditch the onsite manager was refusing to perform the work outlined in the estimate, claiming an incorrect interpretation of the imagery and work statement. After back and forth, the matter had to be escalated to Luke. He admitted a "miscommunication" on their part and instructed the team to proceed according to the contract.  The quality of work on the ditch was insultingly poor. It was clear from the haphazard discarding of topsoil and snakelike pattern of the cut out "ditch" that the onsite team was rushing this part of the job and adhering to an almost malicious compliance and interpretation of the statement of work. We understand that mistakes and miscommunications happen. However, we expect to be treated with respect as the paying customer. To us, this would mean our contractor ensures that our voices are heard without condescension. It also means that our contractor performs work of a reasonable quality and assumes a certain level of care. Unfortunately, in this case, we feel like Grubb Tree didn't meet these expectations and it resulted in a poor overall experience. Therefore, we will not be doing business with them again.

I gave Lexington Contracting and one of the owners, Daniel DeSouza, A 5 star rating! I needed help…read morewith my gas fireplace. The pilot had gone out and a friend recommended Daniel and his company! Granted not a big job but whenever a person will take the time to do a 5 minute job, instead of saying no, because could make more money or take a bigger job, it shows me their integrity, that they care about their community, and that treat all jobs as equal! Professional and caring! Made a big impression on me. I would recommend this company for all their work. I have read other reviews, looked at pictures of some of their work and it all appears to be quality work! So thank you Daniel for helping me out in such a caring and professional manner! Will continue to refer others to your company!

Mark was great - highly responsive, knowledgeable, and super quick to diagnose our sink issue…read more Definitely recommend and will be planning to use him again for a variety of other jobs.

Made time during the busy holiday season and charged reasonable prices. Happy customer.read more