Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

I am so thankful that I chose Hamilton's plumbing to check out what I thought was a leak at the…read morebase of a toilet. Johnny was prompt on time for our scheduled appointment, and called to confirm beforehand. He diagnosed the problem and was thorough to check out the subfloor in the crawlspace. He was honest and explained to me that there was no leak at all. He answered all of my questions. He has most certainly earned my complete trust, and I will definitely call him next time I have any plumbing issue.

David did a good job. On time as promised. No unexpected extras. Would use him again.read more

You will not find a better plumber in the Charlottesville area. Professional, personable, and…read moreextremely knowledgeable. If you want it done right call Todd. Dave Campbell Afton, Va

if You are looking for a new plumber. Will not recommend this dude. Not willing to come out and…read morehelp the elderly in a tight spot. If it was a major job , I'm sure it wouldn't have been a problem. Bad sign ... if you aren't willing to help the less fortunate then I your services aren't needed when something major comes along. People need to know this

I don't write reviews often. Usually, a service has to be exceptionally good or exceptionally bad…read moreto motivate me to take the time. In this case, I experienced both. I contacted Miller Plumbing Solutions through Angi to get a quote for installing an outdoor spigot on my new home. Before reaching out, I had researched typical costs and found most estimates in the $500-$800 range. When Miller Plumbing came out, they told me the job would be straightforward due to easy basement access and the location of the existing plumbing. They even mentioned they could drill through wood instead of concrete to help keep costs down. Despite describing it as an easy job, their quote came in at nearly $1,500. After I explained that was well beyond my budget, they removed some items and lowered the estimate to around $900, but said they couldn't go any lower. I was also told that while a handyman might be cheaper, I wouldn't find a licensed and insured plumber who could do the work for less. I declined the estimate and later mentioned it to a neighbor, who recommended Cory Claytor of Claytor Plumbing. Cory came by, looked at the project, and immediately told me the previous quote was outrageous. He completed the installation in just over an hour, drilled through the concrete rather than the wood to avoid damaging my siding, and charged just under $500. He is fully licensed and insured. Cory and his daughter, who assisted with the job, were professional, friendly, knowledgeable, and fair. The quality of the work was excellent, and the price was exactly what I would expect for a straightforward installation. Based on my experience, I felt that Miller Plumbing Solutions was attempting to charge far more than was reasonable for this project. On the other hand, Claytor Plumbing delivered outstanding service, quality workmanship, and honest pricing. If you're looking for a plumber who treats customers fairly, I highly recommend Cory Claytor and Claytor Plumbing.

These guys are top-notch, and I would highly recommend them to anybody who needs plumbing support…read more Tyler himself is honest, communicative, available, and willing to be a partner in trying to solve plumbing issues. Their creativity helps you save money without cutting meaningful corners, and they also are willing to go above and beyond to make sure the work happens within your schedule. I sincerely wish the rest of my vendors operated in the way Tyler and company does. These guys are great.

A job to fix a frozen, burst, outside spigot became the start of several significant repairs that…read morecould not be postponed... all the week before and week of Christmas. I had not heard of this company but was impressed by their website, particularly the pricing section, and their responsiveness. Gill, the primary plumber, was thorough, respectful, and transparent. For each of the 3 jobs, he assessed the problem, came up with a solution, and provided me with a proposal and quote for the job. This also included costs of any potential additional work that might be required. He took pictures of the issues for the biggest job in the crawl space and carefully explained the options. There were no surprises. As work went into Christmas week, he had several others join him to get the work done who were equally informative. The resultant work is impeccable and I can relax. Gill examined all visible plumbing to insure there were no other problems. He also provided estimates for several future repairs, one requested by me and one he anticipated would be necessary in the future. I live in a 100+ year old house and these kinds of issues are a little scary because surprises abound! I will definitely use Sunwave for any plumbing needs in the future and would recommend them highly.

This is the second time we have used Sunwave Plumbing at our home. Their office is very organized…read moreand communicates well. The guys that came for the repair were friendly, knowledgeable, and got right down to work. They found an additional problem which was easily rectified at the same visit. The additional item could have become a real issue if left for later and we appreciated their thoroughness. Their pricing was normal for the work performed. We will call them again when necessary.

They were right on time, kind, thorough, friendly, knowledgeable, and I thought the price estimate…read morewas reasonable.

I contacted The Otter Guys yesterday to schedule service for our older shower systems, and the…read moreappointment was set for today between 12-4 PM. By 2:30 PM, we still hadn't heard anything, so I called the office and was told the plumber would be here. 4:00 PM came and went with no arrival, so I called again. I was told the plumber must be tied up and that she would check the status. At that point, I told her not to bother. We completely understand that unexpected issues can delay a plumber -- that's not the problem. The issue is the lack of basic courtesy. A simple phone call to reschedule would have been appreciated. Instead, I sat at home for four hours waiting on a no‑show. It was frustrating, inconvenient, and highly unprofessional. Based on this experience, I would not recommend calling them.

This business has been shut down. The owner had a stroke 4 years ago. His wife was very nice when…read moreshe answered the phone and explained the situation to me, but I'm sure she'd rather not have to answer these calls.

Today Dave's is closed and the temperature outside is about 10. Cold as crap. The furnace in my…read moreson's house was on the blink. I ran by Dave's office. They were closed but Dave walked up to my car. We talked a little about the issues, not dead but making scary sounds, the furnace. He said someone should look but his technician was tied up out beyond Churchville. I could pick up a few tools and have a look. Did I mention snow and ice. He had to dig his way into the basement. He probably froze but got the job done.

Called yesterday, arrived today and took care of our needs. Seem knowledgeable and they are very…read more polite and friendly. Answered all our questions with answers that made since. Our first opportunity to use their service and if we need HVAC service again they will be who we call. Highly recommend.

Hatter & Sons built my house and barn. They do quality bespoke craftsmanship and have full service…read moretrades. They are awesome to work with. Highly and heartedly recommend.

From the owner: Hands Inc. is a licensed Class-A residential and commercial builder offering something rare in…read moretoday’s construction world — true in-house craftsmanship. We hold Master Licenses in Electrical, Plumbing, and HVAC, and our own team of seasoned tradesmen performs the majority of the work. That means higher precision, seamless coordination, and accountability at every stage. We blend old-world craftsmanship with modern building science, combining high quality materials and fine detailing. Our approach is personal and collaborative: we work closely with architects, designers, and homeowners to translate ideas into lasting, functional beauty. Unlike contractors who outsource nearly everything, we complete most of our projects in-house which allows us to control quality from foundation to finish, ensuring every detail meets our exacting standards. Our clients value our honesty, technical skill, and the pride we take in our work. Rooted in the Blue Ridge mountains, Hands Inc. builds structures that belong to their setting — homes, shops, and spaces meant to endure for generations. Built by hand. Built with purpose. Built to last.