I had my first experience today and could not be happier. We had an unexpected incident with my son…read moreand needed transportation to Denver, the next day. I spoke with Savannah (multiple times) and she she was so kind and compassionate. She guided me through the entire process and explained exactly what needed to be done in order for this trip to happen quickly. Savannah, I am beyond grateful. Thank you!!​​

Active medicaid fraud. They collect taxpayer money to offer rides to medicaid patients then claim…read morethey only do "life-sustaining" rides. No rides to medical appointments?? This company is trash, stealing taxpayer dollars to not offer the service that that requires you to offer. Owner needs to be in prision for medicaid fraud.

A shout out to Chris (and Cupcake) at Telluride Car Service. From their timely reply to my request…read morefor service, to a quick confirmation and all the communication from booking to picking up. They were prompt both ways and it was so nice to have personable staff who were also very knowledgeable about the area. Thank you for your great service. I will not do it any other way next time we travel to Telluride.

Super friendly, reliable and professional. Would definitely use again. Good communicationread more

Confirmed Reservation No-Show -- Refused to Reimburse…read more Confirmed early-morning airport shuttle. Driver never arrived. Called 10+ times -- no answer. Missed my flight. Incurred $355 in documented damages (flight rebooking, emergency transportation). Company refused reimbursement and has stonewalled for 6+ weeks. For a shuttle service, missing flights is foreseeable. This company doesn't take responsibility. Do not use.

We booked Telluride express airport shuttle (Montrose to Telluride) and paid more for it than other…read moreshuttle companies only because it promised a shuttle that would be aligned with our flight. However, we waited for an hour in the shuttle for other passengers from several other later flights to fill the shuttle. Several other passengers in the shuttle waited even longer than an hour. Would not use again.

Great service, communicated well in setting up appointment and keeping it the following day…read more Friendly and a pleasure to deal with.

The drivers are great but the reservation and communication system is awful. It took an hour on…read morethe phone to add two to our reservation. Then for pick-up, they took two of our party from same location then picked up others for 45 minutes before going back to same location to pick us up. No one answers the phone in a timely manner. What a mess and so stressful.

Going to Telluride our experience was great but heading back to Montrose, we had a terrible…read moreexperience. Our shuttle came over an hour early. After we called dispatch twice (because of no answer), they said because of construction, the shuttle was coming early and they sent us a text but the text didn't go through. They could see the text didn't go through (they told us that) and they didn't try and notify us. We weren't ready an hour early and were going to miss the shuttle, and all the dispatch said was too bad, you can take the next shuttle and miss your flight. The driver was nice and waited for us (and even told us there was no reason to go early because there is no traffic) but the dispatch has no customer service and is not helpful.

Overpriced and not very accommodating when it comes to moving your reservation due to flight…read morecancellations.Asked for someone to call me back and it never happened

Highest rates in town and poor experience. Can get private transfer on your own schedule if you go…read morewith a different service...otherwise they trap you with hard sales tactic only to reveal after you make a non-refundable payment that they won't take you until the next flight lands, regardless of if that flight is delayed 2 hours. Do not recommend.

Once K2 started I loved their dependable, prompt service. This is no longer true. Despite my having…read morecalled in the early afternoon on Sunday for a 6:15 Monday am taxi to take me to the airport, and despite being told by the dispatcher "we'll see you right at 6:15 tomorrow morning," the Monday morning dispatcher sent all the taxis out on calls that came in Monday morning. When no taxi arrived at my house, I called to see what was up. I was informed that "reservations are only valid if made more than 24 hours in advance." About 2 minutes later, a K2 taxi passed my street on the way to another call. Apparently the Monday morning dispatcher eventually sent a taxi to my house, but roughly 30 minutes late. I was already almost to the airport, driving myself. I checked my luggage in with the airlines "with 90 seconds to spare" according to the agent. I have tried to inform the owners of this problem, but they never called me back.

Today I had an excellent driver take me to a Dr appt. When I finished, the office called for a…read morepickup. After an hour the office called again. They were told that a driver came out, sat in the parking lot for 15 minutes and then left. This was a bold-faced lie. The parking lot was pretty empty due to the rain and I had been waiting on a bench outside. A bright green can is kind of hard to ignore. This has happened to me twice with K2. Most times the driver will go inside and alert the staff, but I didn't need them to, I'd just like to know this drivers name so that I never get him again. He's lying to somebody. I wonder how he'd feel if it had been his mother waitin g a total of 2 hours before Sunshine saved the day! Lisa Gibson

We have used Porcupine a few times now when we have been to Moab, each time Kacey has kept us up to…read moredate on drop off's and how high up they are going so there is no dissapointment, but luckily its been to the top everytime. The shuttle itself is is a great ride! not only clean but a smooth ride which up those dirt roads is saying something! The bikes are loaded on carefully and they ensure there is no way of damage / rubbing on the way up. The ride itself was like a guided tour of the views, with insights into the area and trails plus the "give me your trash dont leave it up there" means the leave no trace ethos starts straight away. Having tried other shuttles before this is one is the only one we use now, its a keeper!

Prompt service, nice shuttles, friendly staff. Not much more you can ask for in a shuttle service.read more