I had my 75 year old hardwood floor refinished through Mountain View Flooring almost 1 year ago. Leslie was a pleasure to work with. She got me an estimate promptly. Her enthusiasm about how beautiful my floor could look was contagious. She suggested just polyurethane without stain for the best look, and she was right. She made sure the work crew did the job correctly, visiting the house on the day of the job. I'm sure she does these jobs all the time, but for me, it was a big event, so I appreciated that my satisfaction was clearly important to her. The floor looks as good today as it did a year ago when I meant to write this review. read more

Great experience all the way through the process; ordering installation and trim work, we had LVT installed upstairs and carpet in the basement. The installation teal were incredibly efficient, helpful and polite. read more

We signed a contract on June 2021 with Mountain Valley Floors to install LVT flooring in the kitchen dining and front entryway. The contract specified the flooring, the transitions and the labor. We paid 50% down. While supply chain issues caused what we thought was a delay in finishing the installation since the material for the transitions was delayed, it became apparent that the specified product was simply never going to materialize after waiting many weeks, in fact they were metal and couldn't be used on our floor anyway due to the way the new LVT was laid. We were excited to learn after another month that "specially made" transition pieces were ready to install as an alternative. The subcontractor came with what we consider off the big box shelf, flat, shaved off, brown (our floors are cherry), wood pieces that did not address the fact that a reducer is required since the transition from tile to hardwood is not level, we rejected this alternative. We agreed to call it quits with MVF and they offered a 250 deduction off our remaining 50% bill. Next thing we get is the revised bill and it is higher than the original! After at least 3 site visits to our home by their 'professionals" and at least 3 visits by us to their store 20 miles away offering samples of our existing wood floors, being patient, never changing anything in the scope of work, paying up front for materials, we were still left with an incomplete job with the burden of finishing it on our own. The worst was the fact that in a conversation with the owner to try and express our dismay, he became antagonistic and accused me of calling him a liar when I questioned the breakdown of the $250.00 bill adjustment It became a yelling match between us which is not my nature. We ended up driving one final time to the store, check and wood transitions that they made in hand to give them. Their explanation for the higher final bill was due to the fact that materials went up since signing our contract in June. Note to self- next project we will find flooring that we like, order it online and hire a good installer. read more

Bill and his wife Leslie were awesome to work with. They were always prompt to return messages and update us on the status of our flooring project. The final product was absolutely amazing and very affordable. My wife and I highly recommend them to anyone looking to have their floors done correctly and affordably. read more

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Had old damaged hardwood floors refinished by this team. Best quote in town. Great service. Done on time and at quoted cost. Highly recommended read more

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I have a big project and the company was realistic about that, tar paper on the wood floors of a 160+ year old home. The company told me to take the weekend to leave because of the fumes, the guys who they hired showed up and put the stuff on the floors and I left. I came back after the weekend to my gates wide open (which that was always stated as a requirement- shut the gates, I'm in a transient area of Peublo) but they however, did not. I walked into my house with nothing but a small 3x2 area of the upstairs sanded. I called and left a message of which wasn't returned until after the company was open for a couple hours the next morning and then notified that their crew had quit the previous week after the tar paper gummed up their sander. I was NEVER notified that they had quit the job and that my job was not going to be completed. I would've at least expected a phone call notifying me of that. Communication is not a strong suit with this company. read more

We had a leak in our kitchen 2 weeks before I was due to have a baby and had to replace the flooring. I called Mountain View Flooring and Leslie was so nice and helpful. Even though they had a lot of other jobs going on she really wanted to help us out before the baby got here. She managed to squeeze us into the schedule and put in our new vinyl flooring before the baby got here. The floor turned out amazing. We truly appreciate the Mountain View flooring team for working so hard to get our floors done as quickly as possible. They are a wonderful, caring and hardworking company and I couldn't be happier with their customer service. read more

I bought a house in El Camino that was built 13 years ago. Hired the low bid to refinish the Brazilian Cherry floors. They did a terrible job and I fired them. Hired Bill and crew to refinish them again. Wow, what a difference. I have built and remodeled quite a few houses and must say Mountain View exceeded my expectations. I am now having them replace all of the carpet. Great Company to work with. Bill and Leslie are wonderful, hard working, honest people to work with. Pueblo is lucky to have them in our community ! I would highly recommend them and their company for all of your flooring needs. read more