This memory care facility is a nice place for my mom to receive 24/7 care. The staff is friendly…read moreand they have activities and events for the residents. The only area that I would request improvements on is the food. It does appear to be 'institutional food.' Not much fresh fruits and/ or veggies. My mom gets a lot more social interactions at Rose Garden, than she did at home, and her roommates and the planned activities keep her busy!, What a Blessing they are!

Review of Rose Garden, Senior Residence continued:…read more So I talk on Monique's phone to Cassandra. Cassandra is demanding me to leave because it's past visiting hours even though Lily has told me that I can visit any time i want. Just the day before I was there until almost midnight. My dad is in Hospice... visiting hours do not apply to him. I keep telling her this and that hospice AND Lily has told me so...she keeps insisting that Lily is wrong and shouldn't have told me that! Incidentally, my sister had already called her earlier to say she would be there around 9 pm. It's already a little after 9 pm, and my sister has not arrived, I'm begging Cassandra to let me stay and wait for my sister! She tells me "yes, I talked to your sister and I gave her concession". Then, the truth comes out... she blurts out, "Look, I don't mind you being there, but I don't need people following my staff around... They have work to do." At this point, I'm holding back tears. My voice is shaking and I'm begging her to let me stay. She finally gives me till 9:30. It's already 10 minutes after 9, so I ask her "how about 10?" ...she won't give an inch ... I hang up and collapse onto the couch that I have just scrubbed clean!!! In shock, I sit there slumped and just start crying in front of the staring eyes of the laundry girl and Monique, who then has the gall to ask me "are you okay?" NO I'm not ok! My dad is dying!" (and YOU have just killed him!....I should've said. If I had only known!). And then she asks if she can give me a hug (and I'm like, "WHATEVER!") then proceeds to give me a stupid FAKE hug, then sits down beside me and tells me to call her if I need anything else. The laundry girl, however, was so sweet and gave me a very tight and sincere hug. She apologized to me and told me this whole thing was just sooo unacceptable. I haven't revealed her name because I don't want retaliation against her. I text my niece "where in the heck are you guys?"...Then I continue cleaning and scrubbing away the dried up poop on the floor of dad's room Then the triage nurse from Hospice arrives just before 9:30 and at this point, I realize, "this has bought me some time". I start telling her what just happened a little earlier. A few minutes later, my sister finally arrives. Cassandra has told HER that she can stay till 10:45. I continue relating what has just happened. The hospice nurse advises me to take it all the way up to administration. But... What do you do when administration IS the problem? Thank you for reading all the way to the end. This is only one of the appalling experiences I, and, more importantly my dad, sadly, had to go through with this place. As I stated before, if you value your loved ones, steer clear from this HELLHOLE!!!!!!

Silver Leaf is an amazing place! My mom lived here for 5 years and wasn't just cared for, but was…read moretruly loved. The meals, the special events, the holiday celebrations - everything is just so special. Kiersten and her team have a passion for people, not a bottom line. I have such fond memories and special friendships from this time.

Hello I have lived here for 13 years I have nothing but good things to say. The facility here is…read moremaintained and well kept. The staff here are wonderful and very helpful. I wouldn't choose to live anywhere else! But most importantly it's affordable!!! Activities are fun and keeps us going!

Hello! I'm a current employee here at Braswells Leisure Manor. I have been employed here now 3…read moreyears. Not just because I'm an employee here but because I love what I do and truly care about the residents wellbeing, this place is amazing! The staff the food , the way the maintenance takes care of the facility is incredible. I see the residents happy and that's what matters most. I'm very happy here and get treated well. Everyday I get to do something I love and make an impact on people's lives!

Very pleased with staff and accommodations. They were flexible with the needs of my mother and very…read moreresponsive. It is a very clean and organized facility...the best of those I toured for my mother.

My mom Recently moved here and to be honest a lot of the caregivers have attitudes and are in a…read morerush but thanks to Destiny on the PM shift my mom was made to feel comfortable and cared for without feeling rushed as well as just taking the time to talk with her when she's anxious , my mom has met a lot of nice residents and likes the place overall

Tuparin Board and Care on Church Street in Redlands took wonderful care of my loved one. Quality…read moreof care was good, food was good and staff were for the most part very caring and attentive.

I recovered at Redlands Healthcare skilled nursing facility, after an accident that crippled both…read morelegs due two large-bone fractures, needing rods and pins, and an ankle dislocation that needed a plate implant. The other leg, a knee needed reconstruction. I could barely put weight a little on one leg when I got there. The Physical Therapy section of the care was excellent. Even when I could barely move the legs they had me getting my blood circulating with stretch bands in bed and lifts. I felt so inspired to heal. We worked so well together, my team who helped with all kinds of care, from clean ups, bathing, the meal plan, the medications and even some fun activities such as painting, word games, number games and searches. There were special events such as ethnic music and dance, an ice cream social, and birthday celebrations. Staff people, nurses and assistents were cheerful and helpful. Administration: top notch. I considered staying longer, but the care was so efficient at getting me back on my feet again that I got to leave two months early! I even went back to visit some of my friends-- both patients and staff, and felt welcome and almost like home! No wonder this place is always full to capacity with people lined up to get in! Thank you to every person who contributed to such a speedy recovery! They made sure that I got home safely, as well. 10/10 I highly recommend this facility!

I was there observing the workers there with other people, and I was amazed of the compassion they…read morehave to others. In short words Thank you to Jose Rodriguez, Jesse's Naputi, Bella Olmos, Romon, Ashley Hysell, May, Kayla Cook, Maheli Bojorquez, Alexia Martinez-CNA, Maya, Bertha, Smilta, Andrea Duran, Karen, Heriberto -cook, Adreonda - maintenance Cleaning, Emily and Gilda - cafeteria, PT=Alexis, Jasmine, Cora, Christian, Perry,Emily Hard working people, with a lot of patience and compassion of the heart towards people. If only people would actually spend all that day and time is much as I did from 8 o'clock to 930 at night every single day for two months you would see what I see. I do give me a five star it's a lot of work, and every patient has different problems and situations in her life thank you. You are a gift from God

I would also like to give a heartfelt recommendation for the Palm Center in East Highland. The…read morestaff there has always been absolutely wonderful -- caring, patient, and consistently helpful to our family member who stays there. It can be difficult to find a place where you feel truly confident leaving someone you love, but the Palm Center has given us that peace of mind. The facility is clean and well-maintained, the food is very good, and there are always plenty of nurses available. What really stands out is how quickly they respond -- whenever the call button is pressed, someone always comes right away. You can tell they genuinely care about their residents. Because of their kindness, professionalism, and the level of comfort they provide to both residents and families, I feel they truly deserve a full five-star rating.

Highly Recommend Highland Palms Health Care Center!…read more I can't say enough great things about Highland Palms Health Care Center. Shady and staff were amazing!!! From the moment you walk in, you can tell that the staff truly cares about their residents. The facility is clean, well-maintained, and has a warm, welcoming atmosphere. The nurses and caregivers go above and beyond to ensure that every patient receives attentive, compassionate care. They are professional, knowledgeable, and always willing to answer any questions or concerns. The administration is also incredibly helpful, making the entire process smooth and stress-free for families. I highland recommend!! Thank you again Shady for taking such good care of us!!!!

My grandma is currently living at Highland Care Center of Redlands…read more The communication from staff has not been the best. We've called many times and left messages with no word back. It's very upsetting to not get through to nursing staff or doctors for updates. My grandma has dementia and we just want to see how she is doing and try to coordinate care/ determine placement based on her individual needs. The bathrooms were gross. Smelled like urine. The facility is not horrible, but it could be cleaner. The care seemed fine, from what I was able to observe while visiting. My grandma ate breakfast, which consisted of eggs, toast, a fruit and oatmeal. It looks like they have scheduled groups/ classes for residents. That is great. The residents were so sweet. My grandma has made some friends, which makes me happy. The facility is not very big. They do have an outdoor area for residents to walk around. That's nice.

I love this place. Has an amazing team. Facility is always kept very clean and the private rooms…read moreare nice