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    Mountain View Premier Realty

    5.0 (1 review)

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    Services - Mountain View Premier Realty

    Buyer's agent

    Listing agent

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    4 years ago

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    Ticor Title Company

    Ticor Title Company

    (2 reviews)

    No stars for Jeff or for TICOR title. In spite of the fact that I had ALL of the necessary…read morepaperwork legally drawn up, notarized & filed, and in spite of the fact that we'd already lost one buyer due to his asking for a copy of the "whole trust" (which my lawyer said he did not need-which I finally sent him BTW) at the eleventh hour he refused to process the title. When I say 11th hour we're talking 6:15 p.m. on a Friday night on an escrow that was funded two days before. When I called him he made sure to let me know that he was doing me a 'big favor' because he doesn't normally interact with customers. It was evident that neither he nor his superior understand the legal difference between the terms 'incapacity' and 'incompetence.' The incapacity referred to my 91 year old parents, for whom I had Power of Attorney; the incompetence referred to him and TICOR title. We changed our title company after we had to return the funds to the lender and start all over again and that Escrow closed in less than 48 hours.

    Great experience with Sharon Elkins at Ticor. She is knowledgeable, efficient and communicates…read morevery well. Our real estate transaction was handled in a timely fashion, in spite of having to clear up some glitches in documents that occurred previous to this transaction (the error was not the fault of Ticor). We appreciate the professionalism of the other office staff, as well. Would definitely call Sharon again.

    Hacienda Agency - Our newest Short Term Rental-next to Old Town, La Quinta Cove Inn.

    Hacienda Agency

    (9 reviews)

    Amanda is not to be trusted. In February 2025, I booked a house rental thru VRBO in La Quinta for…read moreearly 2027. When I asked the Host about how the payment of over $6,000 (I was staying for 6 weeks), she said "they take 50% now and 50% before the rental begins". Then, VRBO charged the entire amount on my credit card. She should know this since SHE sets the terms for this, according to VRBO. Then 4 months later, she calls me and says "... this is Amanda and I'm a property manager and VRBO has double-booked your reservation, so I'm going to help you find a BETTER house". But Amanda does not want to book thru the VRBO format and she will send me a new rental agreement. The whole thing was sounding fishy. I called VRBO, realizing that this property manager and the VRBO Host are the same person. She was so dishonest with me in her mis-representation. She never sent me the new rental agreement.

    I booked a weekend rental directly through the company's website, completed the reservation,…read moresigned the rental agreement, and paid half of the total. I then received confirmation emails stating that my booking was confirmed at the listed price. Shortly after, Amanda emailed me stating that the system had made an error and that the price was incorrect. She attempted to increase the total cost by $600. I contacted Amanda to explain that the pricing error was not my fault, especially since the booking was confirmed and a contract had already been signed at the original price. During this call, Amanda was extremely unprofessional. She began yelling at me, said she "didn't care," and refused to let me speak to a supervisor or manager, claiming she was the owner and there was no one else to escalate the issue to. I had to repeatedly ask her to stop yelling when I was just trying to explain my side as the customer. Ultimately, I was forced to cancel my reservation because I was not willing to pay an additional $600 for a booking that had already been confirmed. A company should take responsibility for its own website and pricing errors, those costs should not be passed on to the customer. I have never been treated so poorly by a business. This experience was incredibly disappointing and is not how customers should be spoken to or treated.

    Mountain View Premier Realty - realestatesvcs - Updated July 2026

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