My family is very pleased with the care my father is receiving here. The staff is very caring and…read morecompassionate. At times they do seem a bit under staffed but they work very hard. Housekeeping does a very good job keeping areas sanitary. The physical therapy room is wonderful and the therapists are very good at helping the patients with their exercises.

*****BE WARE***** Dr. rao is absolutely ignorant and thinks…read moreshe knows better than any doctor (her words... not mine) I removed my mother from this facility after finding out Dr. Rao changed my moms meds without consulting with her PCP or specialist, thinking she knows best, and caused my mother to revert backyards with her health. Dr. Rao needs to be removed and replaced in hopes someone else can do better for their patients

My mother was rehabilitated rather quickly and they helped turn her attitude around after she was…read moredischarged from the hospital. The staff is really friendly but they had a hard time controlling unruly patrons, especially my mother's roommate, who treated her like garbage half the time, even after it was reported. They were very nice to loan us a wheelchair after she was discharged. One of the therapists was kind of annoying, surprising considering he was a Marine, but all in all the staff was wonderful! One of the administrators entered my mother's room without knocking and asked what we were doing (financial paperwork considering I had to do it there, since mother wasn't at home). I had to tell him it was none of his business. I understand that they have to make sure relatives don't take advantage of the elderly financially but he didn't even explain why he was there, just asked to see our paper work. All in all a pleasant experience, according to my mother!

My mother was admitted to Post Acute Ukiah for rehabilitation after suffering a fall at her…read moreapartment. During the approximately six months she stayed there, she experienced three separate falls while under their care. After the second fall, she suffered significant bruising across the left side of her face that lasted for weeks, and our family was deeply concerned about the seriousness of her injuries. Following her third fall, her condition declined rapidly, and she passed away three days later. Our family is devastated and heartbroken by what happened. We entrusted this facility with her care and safety during a vulnerable time in her life. We believe there were serious concerns regarding fall prevention, supervision, and communication with our family throughout her stay. I am sharing our experience because families deserve to ask questions, stay involved, and carefully monitor the care their loved ones receive in rehabilitation and nursing facilities. I hope the facility takes concerns like these seriously and thoroughly reviews its policies and procedures to help prevent other families from experiencing a similar tragedy. To the staff and administration: I urge you to examine what happened during my mother's care and make resident safety your highest priority. I write this as my personal experience and opinion based on what my family witnessed.