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    Brookside Retirement Residence

    4.3 (6 reviews)
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    Ask the Community - Brookside Retirement Residence

    Ukiah Post Acute

    Ukiah Post Acute

    3.0(12 reviews)
    0.3 mi

    Excellent, caring staff. Always clean and residents are well taken care of. Highly recommend. We…read moreare fortunate to have such a wonderful facility in our community.

    My mother was admitted to Post Acute Ukiah for rehabilitation after suffering a fall at her…read moreapartment. During the approximately six months she stayed there, she experienced three separate falls while under their care. After the second fall, she suffered significant bruising across the left side of her face that lasted for weeks, and our family was deeply concerned about the seriousness of her injuries. Following her third fall, her condition declined rapidly, and she passed away three days later. Our family is devastated and heartbroken by what happened. We entrusted this facility with her care and safety during a vulnerable time in her life. We believe there were serious concerns regarding fall prevention, supervision, and communication with our family throughout her stay. I am sharing our experience because families deserve to ask questions, stay involved, and carefully monitor the care their loved ones receive in rehabilitation and nursing facilities. I hope the facility takes concerns like these seriously and thoroughly reviews its policies and procedures to help prevent other families from experiencing a similar tragedy. To the staff and administration: I urge you to examine what happened during my mother's care and make resident safety your highest priority. I write this as my personal experience and opinion based on what my family witnessed.

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    Brookside Retirement Residence - retirement_homes - Updated May 2026

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