Poor location of majority of hotels - no restaurant or bar. Too many people on tour!! Gets…read moredisorganized due to sheer number of patrons. Long lines due to size of tour - missed sign ups, etc. In general, not fun and a waste of money!!

I have traveled with Webb Tours many times and enjoyed each experience. They are well planned,…read morepleasant, priced well and aware of each person's needs.

Cody Woodbrey is very responsive and provides great service. I contacted Cody through their website…read moreto look into a travel package for the Disney Princess Marathon Fairytale Challenge for my wife. (Travel agencies sometime have access to races that are otherwise sold out.) Cody responded very quickly with a reasonable option and also responded to my numerous followup questions. Out of 6 websites, 3 had a way to submit an online request. Out of those 3, only Cody responded. Definitely appreciate the friendly top notch service! Thank you very much!

Love Woodbrey Family Travel! I've used them many times for my family vacations in California and…read moreFlorida. Always easy to work with and Cody goes the extra mile to plan out every detail. I'm sure his knowledge as a Disney Cast Member is part of what makes his information so good! It also shows i his passion for getting you the best trip possible. I've got more trips coming and I'll be booking right here!

Angie has booked several trips for us and she is AMAZING! So knowledgeable and always so detail…read moreoriented. I highly recommend her or anyone at All Points Travel when planning a trip!

My husband and I had a really awful experience booking with this company. We booked with the travel…read moreagent Angie Percival for a trip to Cancún, Mexico. We booked with a large group and several of the group members felt that they were treated rudely by her. She was incredibly hard to get ahold of through both email and phone call. We contacted her several times through email and by phone about her using an incorrect email address for us that she never did correct. When our flights were canceled due to weather we were not helped by the office. We were informed that they could not help us with anything due to the trip being within 24hrs. We where directed to a phone service that we were on hold with for 4.5 hrs. After an hour of hold I called the agency office back to ask about cancellation policies and refunds for days missed and they informed me that they couldn't help with any changes and that I would have to wait on the phone like everyone else and they didn't have a magic button to push us through in line. The online service took so long our original airline was already booked full and we had to pay extra to fly with a different airline. We were also told that we would have to pay a penalty fee for missing a day at the resort due to weather, even though weather was out of our control. Overall we were very upset and would advise against anyone else using this agent or agency!

We did the Tuachan trip and loved every minute! How do we get back on your mailing list?read more

My parents were close to being some of the first clients of Brian Judd Tours. Over the years, they…read moretook us 8 children and spouses on some cruises with BJT to Mexico, Alaska, the Mediterranean and many other trips. We all enjoyed those special trips so very much that now all of us are taking our children and grandchildren on their tours--so much fun, such great prices, and so well-organized. Probably after 46 years I have been on most all BJT trips around the world. Love them and their family business so much that I would recommend only traveling with them for the best values and greatest travel company out there! Fabulous family-run company! 5 Stars for sure! Nadine A., South Jordan, Utah

Da Fa Travel is operated by Sherry Yang and JJ (I have no idea what his initials stand for). I have…read moreused her travel agency in the past for buying international flight tickets. As much as I like to buy tickets online these days, when it comes to international travel, I'd still go to a travel agent first. They have on occasion, helped me save a couple of hundred dollars. Sherry and her travel agency is quite popular among international students at the U and for a good reason. She'd be willing to explore all possible flight combinations before putting forward her best price and itinerary. Tickets booked through her have never given me any problems and the flights have been uneventful, which is always a good thing. Even the one time I had to cancel my tickets, she was able to ensure a quick refund. The downside is you need a bit of patience while dealing with her. The only way to get a quote from her is by meeting her in person. Good luck trying to get a quote over phone! Even if you manage to get one, you'd still be better off sitting with her and negotiating the best route and price. While I now know other travel agents who are easier to work with (over phone), Da Fa may not always be my first choice but it's good to know it's there.

I like JJ and Sherry very much. They give the best prices possible. However, to keep prices down…read morethey do not hire a bunch of staff, so you call might no tbe answered right away. Just keep trying.

The Good, the Bad, and the Ugly…read more We just returned from a Murdock Group Tour we booked for a Royal Caribbean Cruise traveling from Rome through the Eastern Mediterranean. The highlight of the trip was to be a visit to Israel. There were two groups sponsored by Murdock Travel on this cruise: 1) Our group, which was hosted by BYU professor Anthony Sweat, and which consisted of approximately 80 people, and 2) a "Gentri" group, which featured the singing group Gentri, and consisted of approximately 400 people. The GOOD: My sincere compliments to Dani Edmunds (Murdoch's Tour Director for our group) and Anthony Sweat, who both went above and beyond to make the trip enjoyable and educational. Our trip was to include a 3 day / 2 night land excursion in Israel, with hotel stays in both Jerusalem and Galilee, and which was, quite obviously, the reason that we all had booked this Murdock Tour. The price for this Israel portion of the tour was $599 per person. The BAD: As we were approaching Israel's port of Ashdod, the ship's captain announced that, as a result of the developing Israel/Palestinian hostilities, the ship would divert to the port of Haifa instead. All tours of Israel were to commence from there. We did land at Haifa and each passenger cleared Israeli immigrations in anticipation of an early start of all shore excursions the next day. During this process, the captain made an additional announcement that it had been decided by RCL that the ship should leave Israel and all Israel land excursions were therefore cancelled. To RCL's credit, in the same announcement it was clearly stated that all charges for those who had had booked the ship's excursions for Israel would be immediately refunded. In addition, without being asked, RCL credited $250 per cabin as partial compensation for the inconvenience and disappointment for this unanticipated change in their schedule, which was certainly no fault of RCL's. The UGLY: What was to happen to the $599 per person that we paid directly to Murdock for our Israel Tour? Had we booked something similar through RCL, it would have been immediately refunded. I asked that question of our tour Director, as I'm sure others did, and was told that Murdock management was looking into it. (Note: some of Murdock's management, including Larry Gelwix -- founder of Columbus Travel -- which merged with Murdock -- and host of his long-running "Getaway Guru" radio show -- were actually on this cruise.) To my knowledge, no general announcement was made to either of Murdock's groups that any refund was under consideration. It's almost like they are hoping the question will go away. Given the multitudes of hotel rooms not occupied, of meals not served, of busses not needed, of local tour guides not used, etc., etc., certainly Murdock's unrecoverable costs for the planned Israel Tours is minimal. Naturally my question (and that of many others) is what happened to our money? To-date, a week after the cruise has ended, we have heard nothing, not even a whisper. Poorly done, Murdock. You are better than that, and your customers deserve better than that. We're still waiting...

One month ago I filled out a contact form and sent it to the Ogden, Utah, office of Morris Columbus…read moreTravel (formerly Morris Murdock Travel), asking them to help me with travel plans. I also emailed each of the four Ogden employees listed on the website. I got two out-of-office replies from two of the four. I also got a reply from the company assuring me they'd be in touch soon. I never heard another word from anyone.

I thought Cory did a great job presenting Global Travel Network! I was very impressed by how easy…read morethe program is to use and the beautiful website. He used so many personal examples it brought the reality of using this network to life. Shelly Hatch presented several ownership options that provide flexabilty for size of investment. The feeling was always personable and kind. Any other feeling or experience you may have had for any kind of a presentation WAS NOT felt for my wife and I tonight. I would kindly recommend this program over any I have ever seen. I have not seen any vacation program so flexible and affordable as this. I encourage anyone who loves to travel to take advantage of the marketing offer (very attractive to us for a free getaway airfare included) and see what they are all about. You will be impressed... I know I was! P & B

My family and I encountered the Global Travel Network / Casablanca Express booth at a local fair,…read morewhere they offered us a "free" 7-night vacation if we paid $50 and attended a sales presentation. We agreed, paid the $50, and scheduled the appointment. We were told that both my husband and I needed to attend, so we arranged childcare. After sitting through the one-hour presentation, we declined any additional purchases. The representative confirmed we still qualified for the 7-night stay. That is when the issues began. To even select a destination, we had to go through a long, multi-step process. Once we completed that, they required an additional $100 deposit, which had never been disclosed before. Then, we were told we would be contacted "in a few weeks" by an agent to select our dates. Eventually, we selected travel dates and were told we would not receive hotel information until 30 days prior to our trip. That made booking airfare extremely difficult. When that 30-day mark came and went without any contact, I began calling. I left six voicemails over seven days for the assigned "travel agent" without a single response. Finally, after contacting their main line and demanding help, I was connected to the agent. When I asked for our hotel information so I could move forward with flights, he told me he could not provide it and that the booking department would call me back in two weeks. That meant we would not know where we were staying until about a week before the trip, which is not reasonable for a family of four needing to book airfare and make plans. The agent showed no concern or willingness to help. This has been incredibly frustrating and feels like a total scam. After paying some money and investing hours of time into trying to claim this "free" trip, we are left with nothing. Our two children are heartbroken and we are extremely disappointed.

These guys made applying for our China visas quick and easy. We just printed out the form from…read moretheir website, followed their instructions, tips and tricks, and filled out our application like the sample application showed, took our pictures, printed out ALL of our hotel/flight plans (accidentally did this on card stock...oops), turned it in, paid the money, and that's it. 12 days later we had our 2 visas. I appreciated them looking over the application to make sure we did everything right. Both women I interacted with were very friendly and helpful through email and in person. Two things to note if you're looking to go to China... 1. If you live in Utah, you have to either go through a service like The Travel Broker, or you have to go to the Chinese Emabassy in Washington D.C. yourself. If you have a friend or family member in or near D.C., you could send them everything and have them do it for you as well. A weekend trip to D.C. probably won't cut it as it takes a few days to process it apparently. 2. If you can make it work, look into the 144 and 72 hour transit visas. These are free and you do them on the plane and when you land. If you did a trip to Beijing, Hong Kong, and then Shanghai, you could do it without paying $250+ a visa under these rules. Bonus tip that I wish I had known earlier...if your passport expires within a year, get it renewed before getting the visa. You get a 10 year visa if you do this...if you don't, you'll get a less than 1 year visa. Fortunately/unfortunately, my wife is planning on changing her name within the next 10 years, so we were going to have to get her a new visa anyways...though if I had known this beforehand I would have scheduled our trip to make use of the 144/72 hour visas mentioned above and avoided the visa cost in the first place. Oh well. I will say one thing...their website is bizarre. Just ignore it. My parents recommended this place to me, I went to their website and...well just go to their website yourself and remember it's not the same quality their actual service is.

My experience here was absolutely seamless. I needed a last minute passport renewal and Marni was…read moreextremely helpful. I did a walk in and was done within 20 minutes, including taking new passport photos. I paid for the 6-8 day renewal service and it was ready for me to pick up a day early! I would recommend their services to anyone in need of a last minute renewal, very happy with my experience here!

Jenn was fantastic to work with when it came to booking our dream honeymoon. she gave us amazing…read moretailored options to choose from and was exceptional when it came to responding to any of our questions or concerns. Our honeymoon was absolutely amazing and unforgettable. We felt special the entire time. Our itinerary was well communicated and seamless. We did have one small hiccup with our seating arrangements on the plane but Jenn was not only apologetic but she went above and beyond to fix it and make it right. We couldn't be happier and we highly recommend using Jenn for any of your travel planning! The Thelin's

Knowledgeable and communicative. If she didn't know the answer she was confident enough to let me…read moreknow she'd get the answer. Gave me a few options that would fit for me and explained the process step by step in a professional friendly manner.

I finally found this place after having two different addresses on it. It's on 670 E. 3900 S. Suite…read more103.. I didn't end up using their services, because I'm not sure of what I'm doing , but I want you all to know that this is a wonderful place ! I've already forgotten the girls name, but the long blonde haired lady receptionist and the long haired blonde girl Erica, at the first desk, . I think, I'm terrible with names ,we're so nice and accommodating.! They gave me a lot of information on what I was thinking about , the different ships , the destinations, the prices, you name it. This young lady was so helpful.! When I told her I wasn't sure where or when I was going, she was darling, gave me a booklet on different cruise lines and was very very helpful! Took quite a bit of time with me, and even realizing I wasn't going to book anything was very, very kind ! Thanks you guys !!!!!! :-)

6 months ago NatalieM 801.268.4470 ext 168 (natalie@cruiseandtravelmaster.com) sent me an email and…read morepromised to call on 12June at 1200 pm. Never got the call or a follow up to the email she also sent promising info. I say run from this company and find one that will actually work for your hard earned money and travel time. Pretty sure they sold my info to other travel scavengers as my junk mail increased for cruise travel.