We were really hopeful after seeing all the positive reviews for Harvest Moon that this would be a…read moregood experience. We received great communication prior to boarding our dog, and were assured that all of the kennels were 5' by 10' and that we would be able to bring our dog's crate that he is extremely attached to and sleeps in every night with blankets covering it and that he would be able to sleep there during his stay. We were told both by the emails we received and publicly visible on the website that we would receive picture updates each day and we felt like this would be a great fit for us, as we rarely leave our dog overnight anywhere. We made sure to let them know that our boy can struggle warming up to people at first, and we were assured it would all be okay. I verified again at drop-off that we would like as many photos and updates as possible and that we were very nervous to leave him. We also explained that his ID tags are on his harness that he was wearing and that he needs to wear it the whole time he is there. Also at drop off, we were told that the first night, our dog would be in a smaller kennel and that his crate wouldn't fit, but the second night they would be able to use it for him to sleep in. We were a tad confused because we had been told that all the kennels were 5' by 10', and his crate was only 3' by 4'. But we disregarded it as they said they would cover the door to his crate at night for him. We were gone for three whole days, and received only one photo the whole time with zero update on what he was doing or how he was. We only received the photo after emailing them in the middle of our trip to see if he was doing okay because we hadn't heard anything. We did not receive any updates after that. At pick up, our dog was not wearing his harness and we were told that they couldn't figure it out even though we requested it be kept on him the entire time. We asked if he had been able to sleep in his crate at all, and they said no and that they decided it wouldn't work because they wanted him to have room to walk around at night (even though he sleeps in the crate with the door closed every night at home and we had explained that to them). We're still not sure why he couldn't have had his crate in the kennel at night as we were promised and as we requested. After pick-up, our dog began barking out the window from the car at every person or animal or car we passed, which is extremely unlike him. He seemed very overwhelmed. Overall, we were pretty disappointed and don't feel as if we got what we paid for. We also paid extra for them to take him on three nature walks and were never told if they actually did. We spoke to another family at pickup and they mentioned that they had received multiple photos each day, so we were just confused and to how we fell through the cracks. We are thankful for the one picture we received and that the staff complimented how well he did, but we're still not sure what he did the whole time he was there or how it really went. He came home alive and appears to be safe and fed, so that is why we gave two stars. We will be using a private dog sitter in the future.​

I boarded my dog and cat for several days and staff very friendly and facility and grounds clean…read more My pets came back healthy and happy overall great experience.

Did a great job on my picky dog told them pet smart would not take him anymore and they said not a…read moreproblem and he looked great and it was a fantastic price. Will be back for sure.

We have 3 Pomeranians and these ladies are absolutely amazing with our babies they are always…read moreexcited to go and visit with them.

Palmer Animal Hospital is the best vet in Western Maryland. I dropped my golden off for grooming…read moreand Nicole did a beautiful job on him. Dr. Fear treated him for a hot spot while he was there. I am always impressed by their caring and professionalism.

We have been using Dr. Palmer for 20 years. We are very pleased with the level of care our dogs and…read morecats have received. I always ask about the cost of every test or procedure before it's done, as I don't like surprises. I'm sure it's annoying to staff, but they remain professional. We have had to put down a few pets, and staff were always compassionate (you do have to pay in advance, I assume folks - not us - have run out on their bills before?). Our puppy's recent spay/hernia procedure went over budget (they couldn't complete it in one visit because her temperature dropped), but they worked with us to correct her bill. At the end of the day, it's a business, and good vet care costs money. Very Happy with their services. Dr. Palmer is the best!

Super friendly and you can feel assured that they will take great care of your pet…read more It's small so they can focus on the animals yet situated on a nice size family farm so they can take care of horses as well Ollie (the cat) loved it

Leaving our dog is so hard, but Widow's Mite makes it a little eaiser :)…read moreCharlie loves his doggie vacations. I must admit, he is a little spoiled when we pick him up. The staff is so friendly and they give him lots of loving. This kennel is awesome, lots of room to run and play. We definitely recommend Widow's Mite!!

Great job!!! On grooming my 5 year old Shih Tzu love them!!! Keep up the great grooming!!!read more

Love this place boarded my dogs long term there and they are awesome people highly recommendread more

We have used Brocroft to house our dogs when we have traveled before. Our dogs seem to enjoy…read morethemselves there. No putting the brakes on when we enter. When we pick them up their tails are wagging & they get a complimentary wash & grooming. Though we have have been warned that our border collie likes to claim all the other dogs toys as her own. I guess she is the equivalent to a bully demanding your lunch money. Furthermore given our horrifying experience at 'Petsmart' we took our dog that does need grooming here. He loves it! The woman does a great job, goes above & beyond what we expect & at $40 for the works. Our dog comes back happy & not smelling of unbaked cake. Surprised this place hasn't been reviewed before. Lots of dogs are there for sitting/daycare every time we go. All the dogs wag their tails..,

Ever since my dog has come back from there, she's had fleas, (she's never had them since I've had…read moreher) and hasn't acted herself. When I picked her up from there, she had a giant scab or bug or something and it bled a lot. I would never take my dog back there again. I'm very displeased with the way my dog was returned to me. She's my family, she should've been treated like she was theirs as well. Never again.

Way beyond disappointed, so I dropped my dog off for a 24hr boarding due to an emergency and when…read morewe arrived the woman was very sweet and attentive. I told her I wanted his nails clipped and he was supposed to get bathed, well the next day we showed up to get him and he was terrified. The first thing i noticed was the smell, he smelled like was a rancid carcass, following that I asked if he got a bath the girl lied straight to my face then sprayed him with a doggie cologne, then I looked at his nails she literally cracked and split his nails she only did two and he never had issues before he was boarded now my dog is terrified of a nail grinder and freaks out anytime we take him somewhere. When we picked him up you could tell he was stressed and it makes my blood boil that someone would neglect my baby like that

I was going on vacation from out of town and dropped my two dogs Handsome & Lil Dy here on the way…read more Amanda was so kind and accommodating as I am a self admitting "crazy dog mom." My dogs had a great time and Amanda even worked with us as we were driving through during weird hours. I could not have asked for more and would even drive over 90 min to board my dogs there again since it was so much better than local options (I live in northern VA.)

Very impressed by the service of crazy cat nanny. She was wonderful while we were out of town and…read moreneeded in home care for our cat. Each day we got photo video update and she even logged daily activity. Very highly recommend

We can't say enough about the wonderful service that Mary Ann provides. She is so good with our…read morecat and really goes above and beyond in the way she takes care of him. We highly recommend the Crazy Cat Nanny, so much better than any of the other options.