I wanted to stop in to this Patagonia store specifically to see if they had a sticker for my…read morefriend, who collects them. (Most Patagonia stores have a sticker with the city name on it!) I found them pretty quickly - they were just sitting out on the counter so I snagged one. The store is quite large and we took some time to browse - I wasn't really looking for anything specific, but it's always nice to be able to see products in person. They had a good sale section. I loved the local recommendations sprinkled on chalkboards throughout the store - so helpful! I also loved that we were greeted when we came in - it's a small gesture but can really make a difference when visiting businesses and I always appreciate it.

This was the first ever Patagonia store I had ever been in. It's located in the Church Street…read moreMarketplace. The store is huge with clothing available for men, women and kids. There were tops, shorts, shirts, fleece, jackets, hats and a lot of winter gears. The store was a super clean and tidy. There was a nice sit down table in the middle of the store. We found some nice UV proof beach shirts for our daughter. I also liked a t-shirt and a winter fleece, but the size didn't fit me. So we bought the kid's t-shoes from the store. As expected the prices were on the higher end, as it's Patagonia. But the quality totally makes up for the price. The staff assisted us with fitting rooms, size queries and checkout process. They were very friendly and helpful.

Had an amazing tour of the factory, got to check out the museum and had a nice time shopping in the…read morestore. Kids got to see first hand the power of American manufacturing and what is possible! I was blown away with just how much hands on and hand crafted these snowboards are! The 3-d printing area was equally cool and getting to speak with one of the engineers working on prototypes was equally amazing. My daughters are fully inspired by her now! Big shout out to Burton for opening their doors for tours to showcase and inspire!!

The staff is absolutely amazing! They helped me every step of the way in getting my first board,…read morebindings and boots. They did such a good job, I went to sugarbush the following day to test it all out and they nailed it. So happy!!!

As a fan and owner of Fjallraven, I will NEVER go in this store again. On a recent weekend, my…read moredaughter and I walked into Fjallraven Burlington. As I browsed the mens wear, my 9-year old Black daughter remained exceptionally well-behaved and within my eyesight. Then I heard a Fjallraven Burlington staff member ask my daughter if she were "by herself." So I walked away from browsing out into the open and asked the staff member "Sav (?)" if I could help with anything. The staff member said, "This is not a children's store. You need to keep your kid with you." The Fjallraven Burlington's staff member traumatized my daughter. No one should be treated like this. Unacceptable.

I was excited to see that Burlington has a Fjallraven store because I never knew they even existed…read more(and now I know there's one in Ann Arbor, Michigan too)! I had been thinking about buying a Fjallraven Kanken backpack (you know the one, the adorable square backpack that looks like a little kid's bag) for awhile so it was neat to see them in person and all the different colors. They also have lots of outdoor gear, other backpacks, apparel, and a sale area in the lower level. We stopped in twice during our long weekend in Burlington and the employees were really helpful and friendly, offering to show us any color of bag we could imagine and explaining some of the features of some of the products. The store is large and fully stocked with anything you need to be a cool Swedish hipster in nature! The products they sell are pretty pricey but the backpack we got is guaranteed for life and is water-resistant due to the beeswax coating. I really enjoyed checking out this shop and was impressed by the knowledge and friendliness of the staff.

With State Park still closed for a few more weeks, we were looking for a way to rent kayaks for a…read morefew hours. I emailed Umiak and paid over the phone for a 2pm rental at the Waterbury Reservoir. It was super easy. Perle and his co-workers were extremely helpful and got us in the water just after 2. We had both kayaked before. The boats are in great shape, everything was clean and in good working order. Understandably, the parking area was quite full, but Perle encouraged us to park along the road, making it less challenging to leave later. We had until around 430pm to return the boats, which was helpful because there was a bit of a bottleneck at the boat launch on a Friday afternoon. They took everything back to the shop, saving is a trip! We had a great time, the price was right ($45 x 2 for 2.5 hrs), and we'll love to come back!

TLDR; Really wanted a kayak Umiak advertised. Was worried it would be sold before I could get…read morethere. Was assured no worries. Gave them my credit card info etc. to hold the boat. Arrived as it was leaving with another customer. I was very interested in a kayak Umiak advertised on their website. I called and spoke to Brian on Sunday to confirm it was there. He advised it was there. I explained that I was VERY interested and was concerned it would be sold before I could come see it. I was assured it was fine and not to be concerned. Monday we had a snow storm. I called and spoke to Brian. I explained I was really wanted that kayak and was worried it would be sold before I could get there. I provided Brian with my credit card info etc. and asked if he could consider it SOLD. He took all my info and said he wouldn't charge the card until I got there but that the Kayak was mine. I spoke to another person there Tuesday and explained that, as it was a 14' kayak, I'd like to come with a trailer but couldn't be there until Saturday. I was assured that my name was on that kayak, they had even just wiped it down for me and it would be ready for me Saturday. I explained again that I was concerned about it being sold before I could get there but was assured it was fine. Saturday I arrived just as the kayak I had "purchased" was leaving in the bed of another persons pickup. Brian apologized, said he had messed up, etc. none of which does me any good. A specific trip was made to Stowe. If I'd had any indication I should get there earlier I would have. I'm not sure if this is incompetence or a lack of ethics on their end but unfortunately I, as a consumer, have no recourse but to complain. Maybe someone in the future will be aware that this is not a business that lives up to it's word.

We rented electric bicycles today from North Star Sports. I never rode one before, my wife did so…read moreonce. From the minute we arrived, Pete was very attentive and helpful. He made sure we had the right sized bike, he taught us how to use it, potential pitfalls, sized our helmets appropriately, and did not rush us. He also shared a great tour that is a must see - go around Lake Champlain from Burlington on the Bike Trail - it is easy and has fabulous views. This is a don't-miss tour the price was similar to others in the area - not cheap but worth it I highly recommend North Star Sports without reservation. Although Pete was excellent, all the employees there seemed very customer centric

They seem okay. Bought a bike and they are responsive. Not a lot of choice in accessories.read more

Stop in Burlington for some shopping. Found the workers in this store very friendly and helpful…read more Matt helped my mom find a pair of sneakers that she loves. Great customer service.

I don't write reviews often but this one goes out to the crew working on the evening of 10/28/2020!…read moreI brought in a pair of shoes I had bought a couple months prior with a small defect and they replaced them, no questions asked. They were all extremely easy-going and patiently walked me through the exchange process. The store looked great as well and I'm looking forward to the new kicks!

We are out-of-towners who were in the area to ride bikes, so finding the local bike shop was…read morepriority number one. I love when the local bike shop is *truly* a LOCAL bike shop, and not some generic conglomerate that has hired locals. We got so many excellent recommendations on where to ride, what to look out for, and any setup changes we should make based on our individual setups. For those who didn't bring bikes, renting bikes was quick and painless. They took the time to get us dialed in before we were off to ride. The merch was top-notch. My only (very minor) disappointment was that the green hat that I bought to match the jersey I also bought was a children's hat. I missed that at time of purchase and didn't realize it until we were back at our rental for the night. It's okay, I brought it back the next day and they were cool about it and let me swap my kids hat for a different adult-size hat, even though they didn't have any green adult hats. I wish we had a few extra days in the area, I would have loved to join some of the local group rides that seem to meet here to ride regularly. We did eat lunch here one of the days. It was so nice to eat outside. There was a good flow of people in and out, but it didn't feel overwhelmingly busy. We had a group of 8, and yet everything arrived just as quickly as we ordered it. I had a crunch wrap. It felt like a lot of food, but it hit the spot. If I find myself back in the area, I will definitely visit again. Highly recommend.

Ranch Camp is a cool little restaurant and bicycle repair shop combo -- for real! I just wish the…read morefood was as good as the overall vibe and the amazing service we received. Let's start with what we enjoyed during our visit: the drinks were good... the atmosphere was cool (more like a contemporary "cabin" vibe, which was definitely inviting)... and the staff were all stellar!! Where Ranch Camp let us down on this visit was the food. In fact, we desperately wanted to love the experience because everything LOOKED fantastic. However, all the food we ordered was bland. It all started with the pork nachos, which our party of 3 ordered as an appetizer. It was piled high and dripping with ingredients... but the dish completely lacked flavor. The pork was perfectly tender but tasted flavorless (until I added hot sauce and salt). I would also recommend they serve the dish with pico de gallo or salsa to boost the flavor. We had the same feeling with the burrito bowls. Two of us ordered different burritos (opting for bowls instead of tortillas), and we both thought the flavor was just okay. And on top of that, both of our bowls were lukewarm. In fact, the entrées weren't even hot enough to melt the cheese. I wish I would have sent the food back, but we were in a bit of a hurry. Finally, my friend James ordered the Chicken Quesadilla, which he also thought was "just okay." Oh, and we noted that a table near us sent back food... so not sure what was up with that, but we we weren't surprised based on our overall experience. Final Thoughts: Prior to visiting Ranch Camp, I read plenty of reviews praising the restaurant, so I'd like to think that they were just having a bad day.

Helpful staff great product selection plus a bunch of cool consignment gear for sweet deals in the…read morebasement!

A really tremendous store. They've got everything outdoor related. Selection is WAY better than…read moresomewhere like REI, and the people that work here really know a lot about the stuff they sell. The prices are usually pretty good too

A year ago I needed new hiking boots and the staff could not have been nicer and more well informed…read morein guiding me what would work best for me. Today I was there, fitting out my new gravel bike. I mentioned to Byron that the seat tube was a tad too long - and discovered he'd be happy to shorten it (does it routinely) so I was back within an hour and for $5 (really how awesome is that) my adjustment was made (including a nice swipe of carbon grip) Nice work EMS - you have a customer for life.

No idea what happened to this store. I came in for mountaineering boots and quickly changed my mind…read moreby the rude, callus reception I was greeted with. If I was going to a frat party then I'd be ok with it. I've been working and playing in the outdoors longer than the rude employees have been alive. So if swearing and poor behavior is your thing then this store is for you.