1. Sportive

    1. Sportive

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    Waitsfield, VT

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    Sportive

    3.2 (9 reviews)
    Closed Closed
    Updated 3 months ago

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    Ask the Community - Sportive

    Mad River Glen

    Mad River Glen

    3.7
    (9 reviews)
    5.3 mi
    $$

    Mad River Glen is a no-frills, civilized old school ski resort…read more No speedy gondolas, No lines, No outrageous pricing, and No Snow boarding allowed. Only skiers! And We love that!! This winter we're having more snow than usual on the east coast. Of course prime conditions for winter sports. If you can get out to ski and enjoy nature, especially on a weekday, this might be your ski destination. Enjoy! Thank you for reading. Have a great day! Stay safe and warm

    I am writing to express my deep disappointment regarding my visit on March 19th. When I purchased…read moremy ticket on March 14th, your website listed approximately 40 open slopes; however, only 13 were open upon my arrival. Traveling from Pennsylvania, I chose Mad River Glen specifically because of its status as a co-op, preferring to support your mountain over corporate-owned resorts. Between the time of my purchase and my arrival, the region experienced record-breaking heatwaves and rain that decimated the snow, leaving the mountain in unskiable condition with bare spots and ice sheets. I reached out to customer service to explain these circumstances and requested a complimentary ticket for next season--not a refund--to have a proper experience. My request was dismissed with a generic statement regarding your website policy. I believe a cooperatively run resort has an obligation to recognize when conditions are so devastating that they should offer refunds or future passes to prepaid ticket holders. This lack of empathy is not what I expected from a community-based organization. As a result, I will not be returning to Mad River Glen and will be encouraging others in the skiing community to take their business elsewhere.

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    My dear friend is a seasoned Vermont skier - 1/21/2026
    My dear friend is a seasoned Vermont skier - 1/21/2026
    Base
    Base
    Base area

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    Base area
    SkiEssentials Stowe

    SkiEssentials Stowe

    4.0
    (54 reviews)
    19.4 mi
    $$

    Some instructor buddies recommended Pinnacle for a base grind. My daughter has a race this weekend…read moreand a hand tune wasn't going to cut it, but we live in an area where it's tough to get a good tune. Things didn't break right and we weren't able to get them in to leave them over night so we had to come in the day we were rolling out of town. Jack was very understanding and took care to get them turned around for us quickly. Most shops would have hustled it and done a botch job but they came out super slick. Grateful to my buddies for a stellar recommendation and to Jack in the tune shop for living up to it! Thanks again!

    Pinnacle is THE shop for buying, demoing, or renting ski/snowboard equipment near Stowe, VT…read more While Pinnacle offers the largest demo supply in the State of Vermont, the Shop's welcoming and knowledgeable staff truly set them apart from any other business. Special thanks to Mike @ Pinnacle, who's subject mater expertise, patienence, and genuine personality, made the visit (including the 30 min detour) all the worth the while. After discussing four different ski options with Mike, and two days of demos, I opted to purchase a pair and could not be more thrilled. Thank you Mike, & Pinnacle, for such a pleasant customer experience and successful purchase of my first pair of skis!

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    Level race gloves & ski race protective gear available!
    Level race gloves & ski race protective gear available!
    Mountain bike clothing, gear & accessories available in our bike shop.
    Mountain bike clothing, gear & accessories available in our bike shop.
    New arrivals from Cotopaxi, also available on our website, SkiEssentials.com

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    New arrivals from Cotopaxi, also available on our website, SkiEssentials.com
    Kit Lender

    Kit Lender

    4.2
    (97 reviews)
    19.0 mi
    $

    100% worth it. Literally- don't pass up this company!…read more We were traveling from Louisiana (where there's no need for snow clothes) to Colorado where we would definitely need weather appropriate clothing. KitLender had it all. I ordered a full kit for myself (a north face jumpsuit, boots, gloves, and goggles) as well as a pair of snow pants. My husband got a snow bib and boots. And my toddler got a full kit (snow bib, jacket, boots, mittens, and goggles). ALL of this for a fraction of the cost to buy. However, the best part was I had to pack NONE of it. It was delivered to my lodge, we used it, repacked it, and it was picked up by FedEx from the lodge to go back to KitLender. I think it was the least stressful part of our family vacation (lol). WILL DEF BE USING AGAIN! THANKS KL!

    Zero stars if that were an option. Absolute failure when it mattered most…read more I ordered ski clothing from Kit Lender for 9 people nearly a full month in advance (28 days) for what was supposed to be a once-in-a-lifetime family trip to Big Sky. We did everything right to avoid issues. Kit Lender did everything wrong. When FedEx tracking showed delays, I proactively contacted the company on December 31. I was reassured they were "working on options." That reassurance turned out to be meaningless. Fast forward to January 2, the night before our 8am flight, and suddenly I'm told nothing can be done. It gets worse. When I called customer service, I was actually told that I should drive to Billings, Montana to pick up the shipment myself from a FedEx warehouse. Let that sink in. Their proposed solution was that I abandon my travel plans to fix their logistics failure. I asked a very reasonable question: why not arrange Saturday delivery, since the items were already sitting at the Billings FedEx facility? I was told a manager named Ben would call me back after speaking with FedEx. He never did. Instead, Ben sent a dismissive email claiming FedEx doesn't deliver to business addresses on weekends. I immediately responded clarifying that we were staying in a private home, not a business. No response. I called again asking for Ben. The person who answered hesitated, clearly knew who I was, and said "uhhh... is this Nikki?" before telling me Ben would call me shortly. He never did. I have now called four times and am sent straight to voicemail. No callback. No urgency. No ownership. Here's the part that matters most: This was a bucket-list trip for my mother, who has breast cancer. She asked for her children and their partners to take her skiing in Big Sky. We spent an enormous amount of money on this trip. And thanks to Kit Lender's complete lack of accountability, we are arriving with no ski clothing for anyone and scrambling at the last minute to fix a problem that should never have happened. Yes, they offered a refund. And then they disappeared. Refunds don't fix ruined plans. Refunds don't replace lost time. Refunds don't excuse a total failure of customer care when things go wrong. Every company looks good when everything goes smoothly. Kit Lender showed exactly who they are when things were in distress. The answer was silence, deflection, and indifference. If your trip matters to you, do not trust this company. When it counted, they did not care -- not about our vacation, not about solutions, and certainly not about their customers.

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    Kit Lender
    Kit Lender
    This was what the clothes and boots looked like outside the box.

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    This was what the clothes and boots looked like outside the box.

    Sportive - sportswear - Updated July 2026

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