PSA- Jarrdonnea Martinez Nurse 5 N- Mary, Diana, Janice, Charge nurse on 5 N- Martha All these people took very very good care of me and I appreciate it so much they made my stay great read more

My journey started 4.8.26. I came in for an "explore fusion L4 - S1, Removal of hardware with TLIF L2 - S1 surgery, performed by Dr. Jason Garber and Dr. Steven Kiss. BOTH DOCTORS ARE HEAVEN SENT!!! When I walked into the hospital that morning, on a walker and did NOT stand up straight!!! Not to mention had a few falls. When I woke up from surgery, I immediately noticed no leg or back pain!!! SURGERY WAS A SUCCESS! After surgery, my recovery began in 4 NORTH. WHAT A WONDERFUL DEPARTMENT! I was there for 4 days before being transferred to MountainView's Rehab. I was so excited, I can't wait to get up and move around. Uh oh - here comes these headaches. So on 4.22.26 Dr. Garber & Dr. Kiss performed "a durotomy repair." Again, another successful surgery! Back to 4 North I go through the motions, onto the road to recovery. A few days pass and I'm headed back to rehab, for a 2nd time on 4.28.26. All seems to be well but it isn't On 5.4.26 "a repair of dehiscene" was done. Back to the best department at MountainView Hospital!!! Now I like to thank a few from this department ... The nurses - Jenny, Brianna, Carlo, Susie, Jessica, Taylor, Hannah, Erick, Zaldy, Kimberly & Korin thank you so much for taking GREAT care during my stay. Thank you for those shoulders, the ears and the patience with me!! This was the hardest thing I've ever dealt with in my life. And I can't forget about my loves, my PCTs - Dulce, Mae, Patty, Kim, Vernita, Zeinab, Malaysia, Soon, Loida, Dwayne and Timena - that extra care you all provide like your ears, wiping my tears away (and those warm red packaged wipes those felt so good!) Thank you Jake from P.T. for helping me withmy tummy trouble on 5.9.26. DR. STEVEN KISS - thank you for coming EVERYDAY checking on me, laughing at my suttle and sometimes maybe weird jokes. You really put a smile on my face and I soo appreciate your care!! (I gotchu BTW) I CAN NOT FIND THE WORDS TO EXPRESS MY GRATITUDE BUT I HOPE THIS HELPS. GREAT JOB 4 NORTH I WILL NEVER EVER FORGET THE CARE I RECEIVED. You all played your part in my recovery, thank you, thank you, thank you read more

Friday April 17th 2025 Went to emergency about 830a, no wait,was directed straight to the back.everyone very tentative and informative.. I ended up needing to get a blood transfusion,,they kept me, the best experience I could have had, everyone that assisted me on the 3rd floor,thank you,I was scared, they checked on me every 30mins to an hour. I'm so thankful to everyone that worked Friday, Saturday morning it was a shift change and a difference in service,still good but not like the nurses on Friday,,thank you guys for making me feel safe... Now that bill I'm sure gonna kick my butt Thankful the residents on board was caring cause I was terrified read more

First time ER patient and hospital patient. Went to ER with chest tightness/pain that wasn't going away. Was taken right away my ER nurse Vanessa was great, she made comfortable and explained everything. Was admitted and every nurse I had was great. Carol and Karla were exceptional as were the ladies who did my cardiac stress test. My Doctors were great too. Thankfully everything was OK and was released. Thank you for the care. read more

I came to the emergency room week of June 15 because I had swelling in my testicles and my right testicle was the size of 3 golf balls which was very painful by the way. They sent me home with antibiotics and pain meds and 3 days later I was in more pain. Come to find out they sent Me home with the wrong meds to begin with. I returned back to the emergency room and they admitted me because I was in so much pain from the swelling. While I was in the hospital for the 1st 2 days they were giving me the wrong antibiotics again. They finally changed my antibiotics to apparently the right one. The neurologist came to see me every morning for 5 days to talk to me and see if my swelling was going down. Day number 6 she comes in tell me that I'm about to have surgery to take care of the swelling or they will remove my right testicle. I was extremely terrified. I get the surgery done for them to take care of the swelling. The very next day a physician walks in to check on my status and was not aware that I had gotten surgery and also no one checked my incision at ALL. Here we are almost 3 days later and I am still at the hospital and still have not seen the neurologist and the nurses have been trying to get in contact with her for 3 days and no response. No one came in here to tell me how my procedure went and what was done and how should I properly take care of it. The nurses are all on different pages and no one knows nothing and can't explain anything to me. They have been giving me pain meds but sometimes it doesn't help. Now I am getting ready to get discharged and my previous nurse from in the morning stated that she was going to send over my prescription to a local pharmacy and my nurse at the moment is saying that he doesn't see that and I have no pain medication. So now I have to wait for a doctor to respond at 1AM to get me some pain meds. I do not normally wright reviews but I feel like this has to told. THE REASON FOR THE REVIEW IS BECAUSE I FELT LIKE THEIR WAS NO COMMUNICATION AT ALL BETWEEN THE DOCTORS AND NURSES. For no one to know nothing about how to take care of my incision is very unprofessional. I would not recommend anyone to come to this hospital. Also they are short staff and when you push your call button they take forever to come. Mountain View Hospital do better for your community read more

I have been in ICU and they have saved my life. The nurses are absolutely amazing angels. I will never use any other hospital read more

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I'll start by saying nobody wants to be admitted to the hospital! But if you are going to be admitted I would say MountainView is a good choice. I was brought in from an offsite standalone ER. The EMTs that brought me took me straight to my room and helped me get settled. The nurse came in and made me comfortable and a little after midnight my husband was also allowed to bring me stuff from home. He got me settled and went home at that time. The nurse gave me meds and let me sleep until 5am when she had orders to get started on my treatment. They were unsure about what was happening so some testing was scheduled. Every nurse and doctor I came in contact with was so nice and caring! After 4 days I finally got sprung with some answers and follow up instructions. The staff is top notch and even some of the food, once I was allowed to eat wasn't too bad. I gave4 stars because of a couple things. I ended up with a roommate after 2 nights one person was there for just a few hours but she had a lot of visitors all at one time and they were really loud, I was happy when she was discharged but a few hours later I got a new roommate, she was nice but was pretty sick, like bad coughing etc. they verified she didn't have flu or Covid and put her in the same room as me, sharing a bathroom- it seemed odd that they put someone with an illness like that with someone who doesn't have anything contagious. And lastly the nurses ca be loud at night when the room doors are open and you're trying to sleep. Overall I wouldn't hesitate recommending Moutainview Hospital! read more

I have my mother in here at the moment. The nurse is lucky it was my niece who was in the room when she picked my mother up by here diaper. I might be in jail if I saw that. They came in and gave her stuff through her IV and explained nothing. She screamed and grabbed her crotch, she said, oh you got crotch rocket She didn't even tell me how she was going to react, I had to go ask to make sure it was normal. I know it's busy today, but damn these are people. We WILL HAVE A DISCUSSION BEFORE I LEAVE. read more

In my eyes, mind, and body, the care I received from this Emergency Room , from 1 to10, was 100! I had been suffering for months, even after trekking (that's what it felt like because I was so ill) to another hospital where I usually go to and each time was sent home with the usual "It's a Virus" diagnosis. I'm very surprised I'm still alive! Due to the diligence of Dr. Maag, Practitioner Daniel, all the other doctors and nurses, who cared for me, I'm still on that bumpy road to recovery, but because of THEM, I am recovering! Mahalo nui loa read more

Very disappointed. My husband was brought by ambulance with even a crew of 4 firemen come to our house yesterday, Father's Day, because he was struggling to breath, O2 down to the 60s. Long story short, he's also a cancer patient, but why is he still in the emergency room 2nd day now? Why not get him settled in the floors asap? My daughter worked remote to keep him company & is working from the cramped space in the emergency room. Is this the great service that Mountainview is being praised for? I hope someone is reading this & taking action asap. read more

Stephanie (Ostomy) goes above and beyond the call of duty. Words cannot express her kindness and dedication for the outstanding care she gives my Father, she is truly a shining star!!! read more

This is my sixth surgery here at Mountain View. This has been a wonderful place for all my surgeries. I wrapped her early already checked in just sitting and waiting for them to call me in. I personally can't say enough about being service here at this hospital! All my doctors have been wonderful and amazing read more

MountainView Hospital - Sitting in the waiting room at 5:00Am procedure - Hospitals Near Me - Las Vegas, Nevada

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I would gladly tell others about my experience. From the operating room to recovery, I received compassionate, safe, and high-quality care. The anesthesia team, technician, nurses, and physicians were professional, attentive, and kind. They made me feel comfortable and well cared for throughout the entire process. I am very grateful for the excellent care I received and would highly recommend this team to others. read more

Dr Beutler has no reason to be in the medical field. She lied to us numerous times when my wife was in the hospital. She had no idea why my wife was admitted and when we informed her she stated that was not the reason. Although, it was all documented in the hospital medical records. The quality of care she provided was totally unsatisfactory and she had the audacity to say negative things about numerous doctors who treated my wife. I would never recommend this doctor even if it was for a common cold. read more

Emergency room doctors are abhorrent. I took my wife here because she was sick from a lower bronchial infection. She couldn't breath and needed a strong nebulizer to help expand her lungs. The Doctor said it wasn't bronchial. He said it was just allergies. My wife sees a ENT who is one the best ENTs in the United States. The Doctor at Mountain West used a stethoscope to hear her breath after he had given her 3 potent nebulizer and said "she sounds good". Really? After the treatments? Of course She would. Then, he told me that coughing up mucus that is colored wasn't bacterial and it just allergies. He actually said it was a misconception that green mucus isn't bacterial! Four days later my wife was still not getting better. She then went to her ENT. He said she had a severe lower bronchial infection!!!! Heavy antibiotics and prednisone needed!!! This So called Doctor at these hospitals have ne eff$%%# idea what they are doing! Do not go here, they are completely incompetent and will end up killing you. They are either completely brainwashed and live in a parallel alternate world or they are just stu9id. Mountain West medical personnel do not live in objective realities read more

Based on a recent ER visit with pancreatitis and pneumonia, and being "list in the system," per the doctor, sitting in the ER hallway for 20 hours with no food, and begging for a patient advocate or social worker who never came, I'm disappointed and frustrated to say the least. read more

I can't even begin to express my gratitude for the staff at Mountain View Hospital!! From the man volunteering at the welcome desk, to the woman volunteering at the surgery check in on the second floor, customer service was exceptional! Thank you to nurse Steve J. Who assisted my mom in pre op., thank you for answering all of her questions, easing her concerns and walking us through the process! You're appreciated! *To the floor manager Janane, thank you for checking in on us and making sure we were receiving quality care. *To T. Barrett (hope I spelled it right) one of my mom's anesthesiologist for the day, your warm smile and clarification on the ETT and why it was needed definitely scared her but she understood thank you! *To Dr. Strebel for her outstanding care, professionalism and taking it a step further after surgery and finding me in the lobby to explain all went well and showing pictures of the concern areas. I've never came across a better group of individuals who were passionate about the care provided today. Everybody we came across wore a smile, checked in , offered reassurance, and had no problem answering the many of questions my worried mother had. I really can't say thank you enough! May all of you continue to blessed. read more

MountainView Hospital - Hospitals Near Me - Las Vegas, Nevada

I needed a procedure done and I have to say the service was outstanding as was the entire staff. Wonderful experience!

DO NOT TRUST MOUNTAIN HOSPITAL IF YOU ARE PREGNANT! I came here for my delivery due to preeclampsia and needing an emergency c section. These people FORCE FED ME TYLENOL THROUGH MY ENTIRE 2 weeks there while pregnant as they claimed to try to keep him in a bit longer. They wouldn't give me a choice and claimed it's for the better and so much manipulative non sense. I had my son in 2020, and I know we've all watched the news. Tylenol and the FDA have been warning AGAINST the use of Tylenol during pregnancy since 2015!!!! Yet Mountain View in 2020 told me and guilted me into taking it!!! My son has severe adhd and is on the spectrum!!! I blame criminal doctors and nurses and staff like those at Mountain View! These doctors didn't care, like I've said it's been out since 2015 this is caused by taking Tylenol during pregnancy! So why TF would Mountain View FORCE IT ON MOTHERS!? Everyone at Mountain View hospital should be ASHAMED OF THEMSELVES AND THEIR LICENSES RIPPED AWAY. You will be hearing from my lawyers and MANY others. Criminals!!!!!!!!!!!!!!!!!!!!! You people are EVIL!! Pregnant women are told trust our doctors "they care", no they DO NOT CARE and this is proof. I hope you all rot in hell it's where you belong. read more

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Mountainview is a great hospital. All these delusional comments would have you think they were all held by force to stay - and none of them were. The Waits will be long, sometimes you'll have certain staff members who have attitudes, and so what? No one is perfect. Stop being delusional people! It's a hospital. Not a crazy house. read more

Unfortunately I had to take my son to the emergency room today because he hurt himself and was passing out. I did call an ambulance twice who insisted they were coming but, it was almost ten minutes waiting and the hospital is a quick drive. I arrived with my son and my brother is holding him while I am trying to explain what happened. Gave his name and age and he is literally passing out and looking pale and unwell in front of the front office staff. I gave his twice twice - she doesn't register it or something. Son is getting paler and dizzier and I can tell he isn't okay. The man told me I should have waited for the ambulance. Woman tells us to not yell at her. Son is still pale and dizzy. Three years old. 4/21/26 thanks front staff for making an extremely difficult situation harder. Learn bed side manner and don't belittle patients. I can't believe you would tell a crying parent with a toddler who's passing in & out that she should have waited for an ambulance read more

Outstanding compassionate care at MountainView Hospital! My husband, Patrick Garcia, had triple bypass surgery on April 14, 2026, at MountainView. We were very apprehensive about this major surgery, and our fear was compounded by his diabetes. Everyone at MountainView went out of their way to help alleviate our concerns. From the surgeon, Dr. Jahangir, through the nurses, respiratory therapists, physical therapists, and even the housekeepers, everyone involved in Patrick's care were professional and responsive. We feel Patrick's life was not only saved but also enriched by everyone at MountainView. We are deeply grateful. read more

MountainView Hospital Keith Thomas Posting publicly across Google ® I was admitted to rm 463 post surgical procedure On 8/20/25 The nurses where great However would like to extend a very special thank you to nurse TAYLOR FOWLER 4th floor She was exceptional and made my stay very pleasant Very helpful and explained everything in detail made me feel very comfortable KUDOS to nurse taylor for a job well done again the nurses, pot and asst were great Thanks mountain view Keith @fdau916@yahoo.com く ＞ read more

MountainView Hospital - Hospitals Near Me - Las Vegas, Nevada

Dr Gomez and Nurse Jace were amazing , very quick and accommodating and Dr gomez gave some advice on a nursing school program when i expressed to him i want to be a nurse. The encouragement i needed ! read more

not a good hospital to give birth at , my son was pulled out during birth so he had bruising and caused problems they don't give them little baths , and also they tell you one thing and it's something the whole opposite read more

Best hospital in Las Vegas. The staff, from the ER desk to the doctors and nurses, everyone was kind and caring. I will always go here for any medical issues. I spent 2 weeks in this hospital, it was a long but pleasant stay, even though I was very sick. Nurses and their assistants are world class!!! read more

My partner suffered an unexpected medical emergency while in a drs apt. An ambulance had to be called to transport him to Mountain View Hospital ER. The Emergency room was efficient and everyone was help kind and helpful. He had to be admitted for extensive testing. Major tests were done quickly and with kind staff. He was place in a huge room later in the day. Everyone nurses, catering,drs,cleaning staff were so kind and always took time to answer our questions. Our experience was 5 star rating on all levels. read more

Got laughed at by a doctor as he walked away Made me feel very not recognized for what I was going through and couldn't wait to leave read more

Brought in my two year old daughter to the ER because she had a high fever and was hot. Care was going well up until it came to her having to pee in a cup. I'm assuming the man that was helping us was the nurse. I forgot his name but it had to had started with an R and he's Asian. Before they had to run tests I had mentioned that alongside my daughter having a fever, her private part was red. And every time she peed it burned and affected her downstairs due to the severity of the fever/illness. At this point she had gone through a nose and throat swab but then came time for her to pee. Obviously I had tried to get her to pee but seeing that she is sick and doesn't feel well there wasn't much I could've done and I'm not going to force my daughter. After 20 min he pops his head in and asks me if she peed. I said no and that she really won't go. There had to be some other solution that we could've done right? Well I take her back to the restroom for what seemed to be the second or third time already and while we were in there the nurse comes to our unit again and asks my husband if my daughter and I had gone to the restroom. My husband responds that we are and confidently says that he really doesn't think she will pee. The nurse doesn't say anything and just walks out. Mind you the restroom is located right next to the unit/room we were in so it was obvious what was going on as my daughter was crying and complaining inside. A few minutes later the doctor is at the door with my husband and tells me if she can't pee she doesn't have to. I am frustrated thinking this whole time I HAD to get her to pee. Fast forward we are finally getting discharged and she had to take one more syringe of medicine. As I was giving her the medicine I accidentally push too much into her mouth and she gags and cries. That was my fault and what caused her to take even longer with the medicine. Now she really couldn't down the fluid and at this point she's crying and does not want the medicine at all. The nurse just stands there and you can feel his patience running low when he realizes she will not take it. "Come on." He says trying to sound nice but his tone said other wise. Tired and condescending. He continues, "come on." And just keeps saying it. My blood is curdling and I'm over stimulated as I'm trying to get my daughter to take this medicine. My husband and I have already made it clear that she doesn't want to take it but he still continues with "come on." Disregarding what we're saying. The experience made me feel like I couldn't leave the hospital until she drank it all with the nurse just standing there with his come ons. He finally gives up and leaves the syringe on the bed for when she decides to take it. I should've stood up for my daughter more but in the present moment of this all happening I just couldn't think straight. It was already 2am and we had been there since 10pm. Imagine waiting that long with a fussy sick toddler. Now that we are home I can't believe the unprofessionalism we had experience with this nurse and the lack of compassion he showed regardless of the situation. Truly unbelievable. read more

What a joke this place is. I took my brother here for his heart. He is having issues, starting with losing 75% of his sight in one eye. We ran around trying to get help with that, and another hospital told him he has coronary artery disease. The Neuro Ophthalmologist said the eye was a symptom of the heart, and to get to a heart doctor ASAP. We are calling around to other family and friends heart doctors, none of whom can see him, and said to go to the hospital! He started having chest pain, tingling in his left arm, and dizziness, and went to Mt View at my insistence. The girl who checked him in argued with him about what the other dress told him, "WHO TOLD YOU THAT!", then gave her two cents to Dr Hart, and we could hear how negative she was explaining to the Dr that "OTHER PEOPLE TOLD HIM". A girl who was new was trying to put a needle in him, and missed his vein several times before someone else took over. She rammed the temperature stick down his throat and he had to use his teeth to hold it from going down his throat. They still have his meds wrong as I guess they did not ask for an update since he was there last, prior to 2016. The doctor did not take this seriously and told him to follow up with a cardiologist. We can't find one that is taking patients until February or we would not be at a hospital with third-rate staff. The doctors are saying get to the emergency room, the emergency room is saying go to the cardiologist. In the meantime, he is going to have a heart attack or stroke, and these fools are brushing him off. I am so disgusted. How dare the intake person, who I assume has ZERO medical education or experience, tell the Dr her opinion and how dare the Dr Hart listen to her. The Dr glanced at the paperwork from two Dr, he just saw, did not read anything and ignored everything and just did not care that my brother on the verge of a heart attack or stroke. What third rate experience. No worries, Dr Hart, I won't let him die because you are complicit or take your instructions from the intake girt. I will get him to another hospital that is competent. read more

I am at the hospital in the ER and I am in room 6. There is blood on the wall, trash can is full, and trash on the floor. This is unexceptional to be a hospital because they need to sanitize the room after every single patient. read more

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Another day another encounter with a rude and unhappy nurse Davit (assigned to take care of my wife). Post surgery my wife should be getting pain medication every four hours as told by the pain management team. Before moving to another floor and room my wife was given the prescribed pain medications. The transition went smoothly from the old room to the new room. The issue started when Davit took over as a night shift nurse. The morphine is due at 11:30pm. At 11:45 pm no medication yet. My wife can no longer wait for the overdue medication, so I was asked to remind the nurse. Davit them informed that my wife needs to ask for the meds as it was stated in the doctor's order "as needed". No one told us about this change in acquiring medication. When the morphine is being administered my wife asks Davit about the second pain meds where he rudely told my wife You need to ask for it. I interjected and asked Davit about being rude. He then asked me why I was asking for meds. He then informed me that my wife should ask for meds not me. He continues to tell me that I should not force pain meds on my wife and that I should not speak on behalf of my wife. Davit's behavior is unacceptable. First, we are not informed that my wife should ask for meds. Secondly, his bedside manner is the norm in this hospital as we experienced. If I have a choice I will move my wife to another hospital to continue receiving her cancer treatment. Mountain View Hospital, based on personal experience, is not a place to receive treatment. read more

The nurses are nice and polite. The food is horrific, terrible, gross, everything you can think of that nasty and then breakfast not served until 9:15 am, lunch served at 2:10pm, dinner served after 7:00 pm. This is every day . The nurses say it's only the 4th floor that gets the meals so late. To the Hospital administrators this is not acceptable and You need to rethink the company you are paying that is serving and making the food for your patients and even your own staff , SHAMEFUL read more

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If I could give 0 stars I would. Staff completely rude. Do not care about you. I heard one of the staff say it. I felt so uncomfortable there. The doctor didn't listen to me about how I felt or cared about anything I had to say. Absolutely a waste of time and money read more

I came to the ER as a patient after everything went blurry. It turns out I experienced a mini stroke. On the night I was there, it was busier than usual (according to staff). I ended up being transferred to a hospital room and stayed at the hospital for a day or so. The staff and doctors were all very nice and took very good care of me. I appreciate how attentive everyone was, given the hectic surroundings. Thank you again, you are all appreciated. read more

This place sucks I requested a single room over 24 hours ago I can't be around people have excited and this lady yells all day long also I haven't ate and 14 hours they're supposed to bring me some food but they said they ran out of sandwiches. I have a husband that have to go home at 10:00 because I'm in the room with someone else and I need my husband to stay with me overnight as he is my emotional caregiver read more

Been here 21 days. Horrible dietary service. Breakfast delivered at 9 am, lunch who knows- its already 2 pm and its NOT here yet. Dinner ???- if lucky 6:30-7pm . Probably they are in a hurry to get out of here I think this is unacceptable. Patient need proper nutrition at least on reasonable time. This is sad to Make the patient wait for their food!!!! The NURSES AND STAFF ARE AWESOME!!!!!! 5th floor---- read more

MountainView Hospital - Hospitals Near Me - Las Vegas, Nevada

I came in through the emergency room and was admitted to the hospital for emergency surgery. Emergency room staff please have a more sense of urgency to help staff. It took 4 hours from the time I arrived until the time I received a diagnosis and plan of action. After being told I needed emergency surgery, I was asked if I wanted to have the surgery. Hmm...of course, I want to have the surgery. It took 3.5 hours from the time I was diagnosed and given a plan of action before I was placed in a room. At that point, the nurse admitting me to the floor was getting off. I was told at this point that my surgery would be the next day instead of that night as planned. Fast forward to 1.5 hours later, two nurses came to get me for surgery. Grateful that the doctor came back to the hospital, so that I could have surgery that same day. The surgery went well. The nursing staff did a good job. I would recommend Mountainview Hospital. I'd love the see there be a shorter time window of being diagnosed and most definitely a better way to handle emergency surgery. I've been told that if you come in on an ambulance that you get seen first as priority is for those patients coming in on the ambulance. read more

Let me start this review by clearly stating that I have a long history of battling addiction and have yes unfortunately landed myself in this hospital many times as I have struggled. I will firmly admit that it has been a long and treacherous fight. However, no human being deserves the type of cruel and animalistic approach these nurses took handling my visit to the hospital earlier this week. A very kind ER doctor initially treated me as I was going through SEVERE withdrawals and offered me whatever help he could, which basically entailed me agreeing to an L2K (legal hold) to ensure I would not return home and harm myself as I told him over and over I want help, I do not want to go home and drink. A male nurse came in shortly after and removed my IV in a way that blood started pouring out of my arm and he simply threw a pad underneath so I wouldn't bleed on the bed and bandaged it up saying, "it's not that much blood." Ok. Then proceeds to grab all of my belongings. I was completely alone and sick and afraid and hadn't gotten the chance to notify anyone of where I was at. My phone, purse, and clothes were taken and I was just instructed to put on a hospital gown with no further instructions except to lay down in a tiny solitary room that had literal stone walls and garage-like doors. NOBODY came back to check on me. And I mean nobody. I was not on a monitor, not hooked to an IV, and even would I would leave the room to repeatedly get sick in the communal restroom nobody batted an eye. Anybody in their right mind ESPECIALLY PRACTICING HEALTHCARE should know that alcohol withdrawals can kill you. I have a history of seizures and delirium tremens. I kept having to leave the room and walk out to the desk where they just simply sat there for hours to ask them to please help me that I was NOT okay and that I needed a doctor immediately. The smug nurse just replied, "he said no to any medication *shrugs* sorry." I was about to have a full blown panic attack as I was having anxiety, heart palpitations, vomiting, violent tremors, and my vision was coming in and out. The only other time I have felt this is when a seizure is coming on, which is why I kept asking to PLEASE HELP. They then send in the completely useless male nurse who condescendingly instructed me that I must know that I drink too much and "what do I expect." Each time I would try and leave the room to beg for a doctor, a security guard would hold up his hand and ask what I wanted and tell me to go lay back down. Are you kidding me???????? Never have I ever been like, if only I had a phone I would literally dial 911 from inside this stupid hospital. I am so incredibly shocked and disgusted at the lack of care, compassion, empathy, and even knowledge. When the male nurse finally administered medication, he did so as if it was like ugh fine here you go I guess, now go lay down and shut up. Zero stars if I could rate that, and even then it's not enough because they could have killed me. I don't care who you are or what problems you have, NOBODY deserves this. read more

I have never in my life experienced such a shocking level of neglect and disregard for patient suffering as I did at MountainView. I arrived at the ER in a state of near hyperventilation because I could not breathe. I have no history of asthma or respiratory issues. I don't smoke, and I've never had a breathing problem before. About ten days prior to my visit, my left ankle became severely swollen for no apparent reason. I hadn't injured it, yet it worsened to the point that I needed crutches. Then, just as mysteriously, the swelling disappeared overnight. Shortly after, I began experiencing sharp, stabbing chest pain when inhaling. Within hours, my breathing became rapid and shallow, and any movement caused excruciating pain. I tried to push through it, but it quickly became unbearable. When I arrived at the ER, I was grateful for the speed with which I was initially triaged. Unfortunately, everything deteriorated after that. I was sobbing, struggling to breathe, and clearly in distress. The doctor asked if I wanted something for the pain--of course I did. I was prescribed 2 mg of morphine, which had little to no effect. When I asked the nurse why it hadn't helped, she told me the doctor had only ordered about half the dose typically given to an adult male in severe pain. I asked her to inform the doctor that I was still in pain, which should have been obvious. Instead of adjusting my pain medication, the doctor prescribed a series of medications for anxiety and psychiatric symptoms--without informing me what they were. Each time, I was told, "This should help with the pain." For the record: I have never been diagnosed with any psychiatric disorder, nor has anyone ever suggested I had one. I don't drink or use drugs, and no one has ever accused me of drug-seeking behavior. The only explanation I can come up with is that the doctor chose to interpret my obvious physical distress as a mental health crisis instead of what it actually was--severe, escalating pain due to a life-threatening condition. After a CT scan, the doctor returned looking shocked and informed me that I had bilateral pulmonary embolisms--blood clots in both lungs. This diagnosis clearly explains the intense pain and respiratory distress I was experiencing. Any competent medical professional would know that pulmonary embolisms can cause severe, tissue-damaging pain. Yet even after confirming the diagnosis, no further pain relief was provided. I was forced to lie flat for the CT scan despite being unable to even sit upright without immense suffering. The CT techs told me nothing could be done, and no one attempted to call the doctor for additional support or comfort measures. I've never been one to advocate for excessive use of opioids, but in this situation, the cruelty of withholding effective pain relief from a sobbing, breathless patient with a verified, severe diagnosis is inexcusable. I later filed a formal complaint with the hospital, expecting that they would at least acknowledge the obvious failure in care. Days later, I received a dismissive letter stating that their "investigation" found no wrongdoing. Let me be clear: I was sobbing, gasping for air, and writhing in pain with a confirmed diagnosis of life-threatening blood clots in both lungs. The doctor prescribed half a normal dose of pain medication, ignored follow-up complaints, and instead chose to sedate me with psychiatric medications I did not need--all while I continued to suffer, untreated. And the hospital concluded this was acceptable? The experience was not only medically negligent but morally bankrupt. It's clear this hospital is more interested in protecting itself than in caring for the people who walk through its doors. The administration showed no heart, and the doctor showed no compassion. I would advise anyone considering this facility to seek care elsewhere. read more