Best guitar store I have ever been in, hands down. They always have a fantastic inventory of a wide…read morerange of guitars and amps. Every one of the guys who works there is very knowledgeable and could not be nicer to work with, they all obviously love what they do. I have bought an amplifier and three guitars there over the last couple of years; these guys appreciate your business whether you're spending a lot or a little. The only problem is, I want to go there all the time and buy more, more, more...

The people who work here teach Great lessons and they provide great service they also have guitars…read morefor awesome prices I definitely recommend coming here.

While exploring downtown Roanoke I stumbled upon Fret Mill Music. The display windows of guitars…read moredrew me in. Even though I don't play guitar I appreciate the instrument and did once play an instrument. The owner was strumming a guitar and asked if I needed help. The store is packed full of guitars floor to ceiling, They also have two rooms for lessons or demonstrations. They also have wall displays of guitars. The store had brisk business on a Saturday which I was delighted to see. A very, very cool store and my guess is the best in the area.

I'm from out of town and popped in to check the place out Talked guitars with Mickey. Very…read moreinformative and knowledgeable. They have a great selection of Acoustic guitars (my primary interest) but some nice electrics as well. I have plans to add another Martin or Taylor to my collection and will absolutely buy from this shop as opposed to the big box.

Today was our second visit to Star City Music. Last year we purchased a used clarinet for my…read moredaughter (her old one was well loved for over 40+ years) and desperately needed a break. We have had 0 issues with it, it has had a successful marching and concert band season. Because our kid loves music (plays multiple instruments), we decided to purchase a used base clarinet too (this one by far was the most affordable option, we tried it before we bought it as well). She has played base clarinet for over 2 years now. She has used the schools, it was ok, but could probably use a bit of TLC itself. Star City Music by far had the best prices on instruments and reeds. I definitely recommend the trip--I'm told they can even deliver to local schools for reeds, repairs, etc. Both encounters have been knowledgeable and helpful.

This place is great always has what we need at a better than internet price. Fast repairs too.read more

Had a question for the owner about pianos - he was very helpful. He definitely knew about pianosread more

I've always had gr8 experiences with these cats. I go when owners there f something specific I…read morehave questions on. . . been using BKM for 10 years. If you have issues dont whine, just ask when owner will b in. Flutes always have to b sent off for pads. . . otherwise just superglue it on yaself . . . If u are taking ya ax there to get restringed, find another hobby.

Excellent! B.B. has serviced my vintage and new instruments with great results! He is great with…read moreguitar electronics as well. When I'm in that area, he is my go-to guy!

Great Business! Big Bear will keep your guitar playing the way it should.read more

I brought my older model Bernina in for cleaning and service. The owner was very friendly. She…read moreexplained the costs and took my information. She carefully noted all the removable parts on my service ticket. She let me know how many days it would be before she could give me an estimate. She showed me some newer, comparable machines, but did not pressure me. Another worker contacted me about the estimate, detailing what work needed to be done. When the work was done, they contacted me again. When I picked up the machine, I was given the old parts that had been replaced. I was pleased with the service. It is not cheap, but I am aware of what it costs to have Berninas cleaned and repaired in the Northern Virginia area. I will happily take my baby back there for the next cleaning.

There's something here for everyone at Roanoke's only jewelry consignment store. From high end…read moreKonstantin pieces to these cool moderately priced lava rock dragon earrings. The owners are really nice, too.

Justin is the best!!…read more My MacBook Pro stopped working (white screen, flashing question mark folder!) and it couldn't find my hard drive. I took it to him on Monday afternoon and he said it was probably the cable to the hard drive and that he would email me as soon as he knew. He emailed me the next day to say that was the problem and that all my data should still be there. It was ready to pick up Wednesday afternoon. Not only did he save my PhD, but he cleaned my computer and replaced the three missing feet on the bottom. Amazing service! Total lifesaver!

Well there was an epic disaster with my laptop. This time of the wine variety. Since this is my…read morelife line to finding work figured I was pretty much up the proverbial creek due to monetary constraints. I was absolutely wrong. Their mac tech there was extremely willing to get this thing done on the cheap. Everything works just as it did before and seems to be at least a bit more responsive. Thankfully I don't really look at my keyboard to type so having "bnbn" as part of the keyboard doesn't bother me in the slightest.