Very honest. Rather than trying to sell me an expensive part with labor, I was told that we'd be…read morebetter off buying a new refrigerator rather than fixing the old one. I'd used their repair services a time before and they were great.

40 or 50 years ago I met Mike Ballard. I have bought appliances from him and he repaired all my…read moreappliances. He started bringing John with him and now that Mike has retired John is the one who comes. they have always been knowledgeable and reliable and helpful. I can't say enough good things about them.

failure of new bosch refrigator - length of time to repair. after 8 days-still not repaired!!…read morepurchased new bosch $2,500 refrigator on 5/9/26 it failed on 5/27/26 - i.e. lasted less than 3 weeks. scheduled repair for 6/4/26 - didn't show up 6/4/26 - still no firm scheduled date. called scheduled for repair date!!! she unawared unit still down & hung up on me. bosch told wife part not available until 6/9. why wasn't part shipped overnight (circuit board) less than lb.. at best down for 11 days. not good for vinton appliance, nor bosch!!! will probable never use vinton appliance again!!!!

We needed a used washing machine in a hurry. The owner was straightforward and helped us find a…read moregreat used model for a reasonable price. I cannot thank these folks enough and appreciate them. I will support this local business in the future. The only drawback was the loading zone out front - I made it work and thankfully the cars behind me knew what I was doing and waited until I was parked before moving past me.

I may have once been spoilt for choice living in the DMV area when it comes to buying scrubs…read more Surprisingly, a colleague referred me and I ended up here, one of the only and best specialty retail strores for healthcare professionals in the Valley! Located on the ground level of Tanglewood Mall, the store looked exactly as pictured, and was chocked full of scrubs of ask different sizes, brands, styles, materials, and colours. ++ Amazing variety of scrubs, and there are catalogues to look through to customize and order in exactly the set that you want. The owner lady was knowledgeable and helpful, and I bought my top of the rack but ordered in pants. Once the order arrived they called and left a voice message, and I picked up from the store. There is at least one bargain rack of scrubs where everything is on discount. Although I didn't need to buy any, they also have shoes (albeit expensive at mostly $100+), small equipment, and accessories, such as name badge clips. I found the pricing affordable, for my Cherokee top ($13.99) and bottom ($14.99). - - At in-store checkout they asked for my email address, saying if I spend $100 they'll send a discount coupon. Within three weeks, I got my first unsolicited advertising material, and unsubscribed right way. I'd certainly go back, but this was not a great end to what was otherwise a great shopping experience.

I was extremely disappointed with this company. I ordered a set of scrubs that were suppose to be…read morein by the middle of October. It took days to get ahold of someone to give me an update and when I finally did, they informed be that they wouldn't be in until the middle of November at the earliest. HOWEVER, the owner called me to apologize for the mistake and sent me a free set of scrubs to make up for the error and will still mail me the ones I paid for when they get in. He was very nice and I will definitely go back!

When I get to do business with a place like this it give me great pleasure. I have a 40 year + old…read moreSatoh Tractor which now runs like new. two simple updates and it starts and runs like a dream. My last update, was the electronic ignition. It took me no more than 30 minutes to install and my old Satoh fired up once again for the first time in a couple of years! What is really wonderful about the folks at Valley is they aren't even vendors for the part, they simply recommended it!! The previous update was a bit more involved. Per their suggestion, I took off the intake manifold and shipped it to them. The replaced my carb with a new model packed it up and shipped it back. Upon installation it started immediately without even using the choke! VPP I'm a fan!

These guys are known nationwide--and probably further--for their expertise on the troybilt line of…read moretillers and other stuff. This is most important with the pre-2001 stuff, since the current owner of the brand doesn't do so well (Troybilt went bellyup back then, and MTD owns the line now.) Bill and his staff know these machines inside and out, all generations, and provide all the parts you need. In addition, they provide a location on Yahoo, "Troy Bilt Tiller Club" for owners of these fine historic machines to exchange information, ask Bill about parts and get his advice, provide documents, allow posting of photographs, etc., all for free to us. This is definitely a class act! Oh, and they sell or repair lots of other stuff too. Go there. Really! Go there!

I have been a customer for well over 30 years. They have always been engaging, professional,…read morepersonable, and extremely helpful. I've only had one incident over all of these years. I won't go into detail because it was handled quickly and without question. Execution may not always be flawless but the outcome certainly is.

This is the ONLY electronics repair shop that I trust to repair my 50 year old Altec Voice of the…read moreTheater equipment ! I just wish the business was closer , but the 90 plus mile run each way is worth it for peace of mind , knowing the proprietor's expertise . I am currently having problems , needing that expertise , so prepping for the long trip .

Was looking for a local jewelery shop with watch services in town and this little independent store…read morewas exactly what I was looking for. I needed to have a few links removed from one of my pieces, a beautiful swiss automatic time piece with a complicated bracelet. It takes a certain expertise and their watchmaker was quick and professional in making the adjustments. The cost was cheap, and only took them a few minutes to do, and their watch service was handled while I waited. In and out the door in under 30 minutes and it was only fifteen bucks to do the work. A bargain. I appreciated the local friendly service and quality work performed. Recommended. 4.5 Stars rounded up for the fast, fair value service with kindness and professionalism. 01032

After an injury to my hand, I needed my engagement ring and guard rings sized up quite a bit. The…read morework was done in-house and ready in two days. The bands were beautifully done, along with checking the prongs. I trust Jane and Tina to do outstanding work. Thanks, folks!

G&H specializes in the Whirlpool line of appliances. We were looking for a refrigerator…read morealternative to Lowes and Home Depot who tend to feature LG and Samsung products and have very few Whirlpool brands on display (Maytag, KitchenAid, Jenn-Air, Amana and others). G&H had a good selection. They were very friendly, and helpful. Their prices are competitive with Lowes and Home Depot (actually $2 cheaper, by design). Unfortunately we live pretty far out of their delivery zone, so we weren't able to purchase the KitchenAid we viewed. Still, I wanted to recommend anyone in the market to give G&H a shot.

We purchased a new refrigerator from G & H in June of 2019 and it had a problem by December 2019…read more We didn't catch the problem until it resulted in the temperature inside the refrigerator being 56 degrees. We called G & H and they promptly sent out a repairman. Long story short, the part needed was not readily available. David at G & H called me everyday to give me an update and delivered us a brand new unit when the "old" one couldn't be repaired in a timely manner. Hands down the best customer service I have experienced in a very long time. Thank you G & H for taking the sting out of a frustrating problem. We will be back to purchase future appliances from you! You stand behind your products. There is no doubt in my mind that had we purchased the refrigerator from a big box store we would still be without a usable unit. Thanks so so much!

Great first time experience visiting this shop- I browsed for a while and had some links removed…read morefrom a watch. Very friendly and knowledgeable staff!

Paul is the best Jeweler around.. Has a lazar welder in house;…read more Pretty amazing stuff for Roanoke to have such an artist..