The club started great but sadly, the management there is terrible. The management has no idea how to manage and sadly, they will manage it into the ground. They literally know nothing except "it's corporate policy." There is no membership loyalty there and they do nothing to maintain or try to help their existing members. They don't even try. Take that in. Don't even try! Even though I have been going there a couple years, my price increase this year is $263 plus tax! I was paying annually so I didn't have to worry about payment more that once/year. They have my money upfront to earn them interest for the year but It worked for me. Yet I get penalized for it. It was already expensive but they just priced themselves out of the market. I understand that everything in this world is more expensive, but wow! A gym membership is a luxury and they just don't understand that people won't be able to afford that kind of increase. They got many new members (greater than 100) after a gym in the area closed and they had a special to recruit them. If they can do that for them, why not for existing members? They managed to get that through "corporate." No customer retention period. Even the monthly payments are going up (according to their member experience supervisor) yet they claim that if you pay monthly or bi-weekly, your payments will stay the same. Say one thing, do another. Exactly what happened to me. Also, they aren't keeping up with little things there. The womens gym has had to tred mills broken for 3-4 months now claiming waiting for parts. One of the tred mills has buttons so hard to get to work everyone avoids it. They took 3 TV's out of the womens gym. Why? The pool is down for maintenace frequently. Black spots on the ceiling in the womens shower area...black mold? Just all the little things that are accumulating. Some of their class instrctors are amazing...I mean AMAZING! They go around the room and make sure you have good form so you don't injure yourself, are cheerful and interactive with the class, change up the class a bit each day so it doesn't get boring, move at a pace that isn't so fast members aren't at risk of injury from the shear speed they want us to move, show options and have fun with the people in the class. Others instructors get up infront of the room and just get a good workout themselves.They don't show what we should be doing, don't show different options (ie: easy, mid and harder) or correct if there are poor body mechanics or interact with the class. One of them claims there isn't enough room to move around the room but she claims corporate policy says they have to allow that many people in the class. Again, corporate policy and metrics following without forethought into actual member safety. So sad because it was a great place. Now they are just corporate machines that act without keeping in mind the customer experience counts for far more than they realize. read more

Carrie was so unbelievably rude! I went in to get a new card. I did not have a mask on because I was born with a heart condition and cannot wear a mask (Unless I want to collapse) Movati says everyone has to wear a mask. Clearly discrimination is ok at that gym. I asked Carrie to provide me with a mask. She said we don't have masks for our clients and refused to help me. Working out has kept me going and is great for my heart. Her tone of voice was belittling! I can't believe she works in customer service. When I came back in with a mask... she disappeared so she wouldn't have to deal with me. Carrie with short blonde hair needs to be retrained! And needs manners when dealing with people! She could have handled this situation much better! Perhaps a factory job would be a better fit... no customer service. Go into the gym with a mask... get onto a machine and take the mask off. Finish on the machine and put the mask on. After a cardio workout... your body needs oxygen. I canceled my membership after 7 years. This place is a disgrace. Plus staff who work at a gym shouldn't be overweight... that shows a bad message! read more

Nice and clean facilities, loads of equipment, and a wide variety of fitness classes are included, and way less expensive than I thought it would be. Well worth the money. I would highly recommend the facility to friends. read more

Women's side often has a male at the counter and many free weights are missing. When I spoke to customer service saying weights were missing and had been for weeks, the girl was rude in her tone and told me to fill out a comment card. The weight machines are OLD like from the 70's men's and women's side. Also very pricey. Husband and I both cancelled memberships. read more

Love the facilities. Lots of machines, swimming pool & private women's area. The downside is the price is bloody murder.

Very clean facility with lots of recent upgrades. Some of the weight machines are a little bit old school but are all in great working order. I love the atmosphere. read more

The facilities are excellent. Modern and clean. I love that the pool is slightly heated and using saltwater, albeit I thought that it would be more warm. There are lots of machines, and I like that they offer a lot of different types of fitness classes, especially the hammock yoga was interesting and extremely difficult. I have to agree with Diana that the price is VERY EXPENSIVE. If you don't want to be bothered by a lot of children then this might be the place for you. Addendum: Please note that this company does not exist any longer and that it has changed names and is now called Movati read more

Great place to work out. Lots of machines and free-weight area is big enough that you can ususally find a bench to use without much issue. Big cardio deck, I've noticed the old cardio equipment gets replaced fairly regularly. Change rooms are always cleaned and there are lots of showers and benches so you can get in and out of there quickly Price is high compared to other gyms in the area but as they say you "get what you pay for". Plus lots of classes if you're in to that. It does it busy at times but there's enough selection here that you don't need to worry about having to wait around to workout. read more