I have had a few positive experiences with Henderson as well as a few negative ones. All are…read moreoutlined below. Positive experiences: I have been treated with politeness and patience each time I've called in or emailed the assistant community manager. Setting up an account and payment information is complex, but they have helped with every step. Negative experiences: My car was involved in a hit and run in the parking garage that Henderson theoretically should maintain and manage. Henderson contracts the management of the parking garage to another company. There are no cameras, which makes me feel really unsafe. The employees that I have spoken with have been nice, but that does not change that I have sustained thousands of dollars in damage to my vehicle in their building. The community manager came off unsympathetic and responded with an "I certainly understand that this incident is troublesome". Troublesome? I could have been seriously injured in the incident and now cannot even park in my own condo's facilities without feeling worried about being mugged or followed or hit again. The same week, the ceiling in a shared hallway between condo units leaked so badly, we had to contact emergency maintenance. Going through Henderson's Emergency maintenance line was a nightmare, myself and another resident were sent to voicemail and never got a callback. We had to contact a member of our HOA board to get help. Emergency maintenance didn't show up until 3-4 hours after we first frantically contacted the service, during which time the leak grew and got so much worse.

I do not recommend Henderson Properties based on my experience with communication and handling of…read morerepairs. Flooring repairs were started at my rental, but the work was left incomplete after demolition. The kitchen sink, cabinets, and dishwasher were removed and portions of the flooring were taken down to the subfloor. The home was left in a partially unusable condition for over a month. Despite multiple phone calls and written requests, I still have not received any response from the property manager. Work is now being scheduled, but only after continued follow‑up, and there has still been little to no direct communication or accountability from management. If repairs are required, be prepared to advocate for yourself and document everything. Communication should not be this difficult when a rental is left without essential living facilities.

LeKisha and her team managed my out of state property from 2018 and helped me with its sale in…read more2022. I've had a good experience - the team keeps me informed of everything that is going on, including new tenant screening, repairs and walkthroughs, and why rent is delayed. The team is very responsive to tenant needs and helps take care of repairs at a reasonable cost. They upload everything to the Appfolio portal so I have access to all of my documents. I would definitely recommend Metric Realty if you're an out of state investor looking for someone to do all up property management.

I have had the pleasure of working with Le'Kisha and her team for almost a year on the property…read moremanagement side of things. I started with one investment property and Le'Kisha helped me purchase a second one. Everyone on the Metric Realty team is very professional, responsive, and highly skilled. I have not had any issues. They find high quality tenants and keep the properties very well maintained. She helped me complete an extensive renovation of one property, while I was several states away, and it came in under budget AND ahead of schedule. As an out of state investor, having a team like this is essential. Cant recommend highly enough!

This company is horrible. I have lived in one of their places for a little over three years. Sims…read morecircle in Gastonia. It has turned into a roach infested litter box. I would but recommend this company. Manager is horrible and I feel the mostly Hispanic ran operation is ran questionably.

I live there for four years and now that I left the home they are changing me 6 thousand dollars…read morefor repairs. 4 thousands for painting the house where when we got the house they did a bad job in fixing up. When we needed something fix the took weeks even months before we got something fix and the next week to be broken again because there maintenance person don't even know what they are doing, we had a root groaning in the floor downstairs that was un balancing the whole house they are full of it.

Since my initial review, the HVAC has thankfully been replaced and is in good working order. We…read morehave not had any other maintenance issues that needed to be resolved since then. But the communication with Steve has improved and we are optimistic that going forward things will be much improved.

I rented a property through First Investor Realty & Management about seven years ago. Since he has…read moregone back out on his own, I wanted to share my experience. As a Real Estate investor, I am deeply concerned about how my investment is handled. Steve was referred to me from a fellow investor. He took time to find out exactly what I expected from a management company, and came up with a plan that suited my needs at a fair price. He found a good tenant quickly and although there were some typical issues dealing with the tenant, things went smoothly. I ended up selling the property, but if I were to buy another investment property, I would certainly use them again.

Cortez has gone beyond expectations in working with my family to find a home. His patience with…read moreour multiple trips, and professionalism was great, and his understanding of what we were looking for. Cudos to Cortez. Thanks

They are positive outlook but couldn't do more than notify me of their position & areas where they…read morecan help

I'm a home owner new to leasing my property. Dynasty has an amazing staff! Michael was extremely…read morehelpful and sweet. He answered any questions I may have had with patience and knowledge. Thanks dynasty team!

From the owner: We specialize in the management of rental homes, condo communities & apartments. We currently…read moremanage 100+ homes in the Charlotte & University Area.

Stay away. Charged us for a "cleaning" when we had the carpets and entire apartment professionally…read morecleaned. Then charged us close 600 for a 14 year old microwave the owner refused to fix. Do not use.

RENTER BEWARE! My…read morefamily and I have rented from Jamison Property Management for 3 years. It is impossible to quickly explain our experience. For the entire duration of our rental, Jamison has been extremely unprofessional, and disrespectful. This is the only reason we moved out as this would no longer be tolerated. As a result you lost perfect renters, and the property is still unoccupied. Most of these reviews are positive, and comforting. However; they are mostly from home owners. While I understand not all experiences are the same. Home owners I urge you to reach out to ensure your renters experience has been nothing like ours. Just because we are renters does not mean we are poor, uneducated, and are not respectable individuals. If I pay my rent on time in full every month, and care for the property as if it were my own. I expect to be treated accordingly. We are home owners in the state of Nebraska, and are currently using a property management company too. On average management companies receive 10-14% to manage the property. If you were managing my property and I discovered how you were treating my good renters, I would submit my notice to you immediately. My intentions of this review is make homeowners as well as renters aware! Rest assured I will be submitting as many reviews as possible! To refrain from a 4pg review if anyone would like the details, and proof of my allegations feel free to email or message me.

Horrible customer service. Rick is rude. His staff is inconsiderate and dishonest. He takes…read moreadvantage of those in a bad situation. He tries to push you into run down neighborhood and homes that require work to modernize or make tenants comfortable and willing to stay long-term. No value for your dollar or concern for your family's safety

Stay far far far away from these guys. They will pretend to manage your property by "finding…read morepeople" to live there, but they don't. Then as months and months go by without people living in your listed property, they will turn turn around and offer to buy it from you! Shady people! Avoid at all costs! They will starve you of tenets and cut you out of the picture as fast as you can say "gentrification"

I have rented from this company for almost three years. The reason I'm giving them three stars is I…read morehave never had a issue with them until it was time for us to part ways. I was suppose to be out of the unit on Dec 31. Prior to this day I informed Chris Cabaniss that I was unable to leave and needed a little extra time. I actually didn't owe the company any fees. On January 1 st new years day I get a knock on the door about 10 am and it's Chris Cabaniss and one of his workers. He told me he was checking to see if I was still in the unit. He proceeds to come in and told me that I was trespassing. He told me if I didn't leave in the next 48 hours he was bringing the sheriff. On Jan 2nd the same worker who was there with Chris on New year's came back to see if I had vacated. My son was home and said the worker came in touched things and walked around. On Jan 3rd Chris shows back up proceeds to come in the unit again sit on my couch and cross his leg. After I started recording him and told him I was calling the police he left. He also told me he was going to bad mouth me to anyone who called. It has been a total of 3 days over and this is how this company treated me. He's trying to force an eviction. I'm in the process of filing a restraining order He also called me a liar once I told him he was harassing me

From the owner: Carolina Realty & Investing Group, LLC is a Realty and Investing company that manages rental…read moreproperties, as well. We have free rental listings on our door located at 5130 Monroe Road. With properties all over Charlotte, we can help you find a comfortable home for rent or for sale.