Professionalism, transparency of pricing, punctuality, clear communication- above all else,…read moreexcellent customer service - these are not just "goals" for how AZ Firemen Movers treats their customers. It's apparent these are their core values. We did not have the best move- ok, it was downright horrible! (Mostly due to the fact that we packed up a 2400 sq ft home in 2 days and moved about 2500 across the country without a place to stay- stress doesn't even begin to explain it) It was the Encyclopedia Brittanica explanation of Murphy's Law in that everything that could have gone wrong- did go wrong. The anticipation of opening that moving van (just about the ONLY control we had during our chaotic move was in that van) only to be reduced to a sobbing mess because quite a few of our items were damaged beyond repair (our dining table destroyed to splinters). I was told it would be pointless to contact AZ Firemen Movers, they could/would do nothing. Why would they do anything? The laws are strange- every quality moving company will tell you that, and if they try to sell you "insurance," RUN! I just wanted to let AZ Firemen Movers know, so maybe it wouldn't happen again to someone else. I was somewhat prepared for the "not my problem" response, or better yet- no reply at all. I was blown away when Marty emailed back and within minutes was talking to me on the phone. He really wanted to speak with me, it was obvious he was concerned. There was something different, he was actually empathetic to my situation. I was not a number to him, I was a person. My family was important. He never made excuses, he listened to my concerns, he was proactive and provided a quick resolution because in his words, "it's the right thing to do." He detailed his appreciation for customer feedback and assured me this was a fluke. His pure honesty is what makes this company stand above all the rest because I know he strives to continue to find improvements. I would never recommend any moving company more than AZ Firemen Movers. Competitively priced, highly qualified and reliable/consistent service- don't waste your time with any other company.

This business was very professional! All of the fees were outlined. There were no surprises add…read moreons. They had no trouble moving heavy furniture and came fully equipped. They were there exactly on time. I would use them again and have already recommended them to others.

We loved Efficient moving solutions! They were very careful with our antiques and all items. The…read morethree moving men were kind and helpful. They were quick and efficient and on time! I would definitely use them again and refer them to friends. Thank you Jeff and guys!

I had a simple move of a ton of stuff, with the complication of both houses closing escrow the same…read moreday. Jeff and his crew (Roy, Matthew & Aidan) came up with a solution for me that was very workable. They came out 2 days before the move and completely loaded up a U-Haul. They came back 2 days later with their truck and loaded up the balance of my property, moved both trucks to my new location and unloaded both. These guys worked like dogs, but very efficient and friendly dogs! They were extremely careful with my stuff, and the only thing that got broken was a piece that I transported myself. I should have let them do it. They came in under what their original time / cost estimate was. I would HIGHLY RECOMMEND these guys and God forbid, I should ever have to move again, they would be my first call. Thanks guys, you were GREAT!!

Just-In Time Moving truly helped me out of an emergency situation…read more I had originally hired another moving company, Not Your Husband Moving, and ended up in a terrible situation where I was billed for more than double the estimated hours for the move into storage and the move was not completed as originally estimated. I needed to get my household goods out of their storage quickly to stop the situation from getting worse. Just-In Time Moving was gracious enough to fit me into their schedule last minute. Their office was communicative, their estimate was thorough and clear, and the final bill matched what they estimated. The crew showed up on time, communicated throughout the day, and was professional, careful, and kind. This was not a simple move. They had to unload my furniture and belongings from storage crates, unwrap items that had been wrapped by the prior mover, take care with everything, rewrap my furniture, load it, transport it, and unload it into my new storage unit. They completed the entire job in 7.5 hours. By comparison, the prior mover had tried to bill me 16.5 hours for the move into storage alone. Just-In Time Moving did a fantastic job, and I am extremely grateful they were willing to help me on short notice. After the experience I had before them, their professionalism, clear communication, and honest billing meant everything. My advice to anyone hiring movers: read all reviews carefully, do not take online ratings at face value, check whether the company is listed with moversaz.org, review BBB ratings, and read how the company responds to 1-star and 2-star reviews. I wish I had done more research before hiring the first company. I am very thankful I found Just-In Time Moving when I did.

I've used Just-In Time Movers twice now and have had great experiences both times. They're…read morereliable, efficient, and clearly know what they're doing. I originally found them when I needed to move a piano and quickly realized that, based on the quotes I was getting, it was almost as expensive to move just the piano as it was to move the whole house. Thankfully they handled it with no problem. Both moves were smooth, the crew worked quickly, and everything was handled with care. Moving is stressful enough, so it's always a relief when the team you hire is organized and professional. Another reason I'm happy to keep giving them my business is that they volunteer their services for a food drive at a nonprofit I'm involved with. Seeing a company show up for the community like that really means a lot. Great service, dependable team, and a company that gives back. Hard to ask for more than that.

Alex, Dakota, Mike were outstanding from start to finish. I had a large, delicate muskox mount that…read moreneeded to be carefully disassembled and moved into storage, and they handled it like true professionals. They showed up on time, came prepared with the right equipment, and worked efficiently as a team. What really stood out was how careful and methodical they were--making sure nothing was damaged during the process, especially with something as awkward and heavy as a full-body mount. They communicated well throughout, took their time where it mattered, and still got everything done quicker than expected. If you need movers who can handle specialty or high-value items with care and professionalism, I'd highly recommend them. Would absolutely use them again.

I called them to schedule a move that was several days away. I received excellent service in…read moresetting up the move. Due to the stress of the move, I actually got the date wrong and they were still able to accommodate me. They were professional and extremely courteous. After having an experience where movers didn't even show up from another company (2 men). I would definitely recommend Sterling!

Easily the BEST company I've ever had the pleasure of dealing with to help with moving…read more Communicative, punctual, careful and courteous! I can't recommend these guys more...just phenomenal. THANK YOU!!!

It took me about three weeks after a lot of extensive research on multiple platforms to find this…read morecompany, and I am so grateful that I did! I think it's so important to do your research when you're looking for services and I kept coming back to Creative. Their prices are extremely reasonable and more competitive than other local companies in the valley. They also offer a law-enforcement discount, which is awesome. I spoke with the owner via Yelp messenger, and he was very responsive to everything that I asked! I got a call and an email a couple days before my scheduled move for confirmation, and everything went so smooth. I can't say enough praises about my entire experience!! Renée and her other two guys showed up right up about 720, when they gave me a window between 7 and 730 which was perfect. I had two stops before my final destination, and they did everything like real pros! They were so gentle with my things, and once we got to my new home, they went out of their way to assemble furniture for me. They even took all the trash before they left. All three of them were so friendly and personable, I loved getting to spend time with them while we were moving all of my belongings. I can't recommend another moving company enough, if you're looking for someone to take care of your goods and provide incredible customer service for reasonable pricing, this is absolutely your company. Don't hesitate!

Today, we went back to our old house to clean. The fan upstairs, was wobbling. That never…read morehappened before. On closer inspection, a blade was missing. On moving day, there was a big crash but I didn't think anything of it as they were moving heavy stuff. Well, it looks like they moved a fan blade right off the fan. Ugh! It's been almost a week and not one word from Anita or Brian. Brian was supposed to help us move our mirror and TV.

Anita was very helpful the first time I spoke with her re: pricing. Everything was explained in…read moredetail. They communicated well with me the day before the move. They arrived on time as scheduled. They were quick and professional. I would not hesitate recommending this company and using them again.

I highly recommend this company. Tim and his crew were very accommodating, friendly and easy to…read morework with in both times I had to use them. I had a move planned I originally hired them for but then I had problems with my lease where I then had to move back to my old address. Tim and his staff were very gracious in being able to help me twice in essentially the same week for both moves I had, going to and from the same locations. I appreciate him and his company for their help and I plan on reaching out if I ever end up having another domestic move here in the future! As a side note, he charges/quotes based on the furniture you have over hours of service. I found this to be cheaper than other companies out there (especially if you just have one room of furniture like I did) so he's really nice for smaller moves like mine and I recommend him as well because of this. He even helped my mom take an old TV stand to consignment for us which was very much an appreciated favor of his company with the original job and furniture that I had with him.

Tim and team did a great job moving the items from my mother's one bedroom apartment. They did a…read moreprofessional job, showed up on time, and did so at a competitive price.

UPDATING MY REVIEW WITH SCREENSHOTS…read more Why would you post my address and personal number to yelp?? WTH?? 1000000% do not recommend these people. Adding screenshots of yelp response, text from employee, and call to Mr Buff that only lasted ONE MINUTE. He did not care about this safety issue and horrendous violation. Buff - if you don't have an employee named Trey, WHY DID YOU SAY I WILL TALK TO TREY on the phone immediately after? Why does your comment on Google (also added) say he is no longer with the company??? Why do you also apologize for it?? Come on now. You look shady denying it now. Additionally, my review said so many nice things. Your response is terrible. You're making yourself look bad. List of items they moved: Couch TV TV stand Lamp Desk Mirror Coffee table Adding more screenshots of Buffs reply to my review. PLEASE share the pics of my items. I 100% guarantee there were no boxes. Also - my original review is really nice! (Pasted unedited below). I say service was good. My complaint is how you handled the situation and are handling it now. You're lying and being shady and freaking out because you couldn't take accountability for your business practices. God I hope this review finds someone and they stay the hell away from this company. I've also received threatening phone calls regarding my review and filed a police report. Along with a consumer complaint with the attorney general for posting my personal home address and number publicly online. Shame on you. You're ridiculous and acting like a child. Keep changing your replies. I'm getting email notifications and screenshotting all of them. ORIGINAL UNEDITED POST: I sincerely dread posting this review but I think it is necessary. Mr Buff was recommended to me by a friend who used them and LOVED them. Mr Buff is extremely nice and they did an excellent job moving things. There's just a couple of things I'd like to point out- 1) I was quoted $401 to move about 5 items of furniture. I moved literally everything else myself. I was also just switching apartments in the same complex, so no real travel. I agreed to this price and it was fine, but looking back, it took, maybe 45 minutes and $401 base (not including tip) seems pretty high. I wish I had figured out alternative means like hiring local guys for cheaper. So I don't feel like I got my money's worth. With that said - my friend moved an entire 2 story house for only $1,500 and feels like she definitely got her moneys worth. So I'm sure across the board, they are likely reasonably priced. 2) And the biggest issue - one of the workers texted my personal cell phone the night following my move saying he got my number from the paperwork and found me intriguing and wants to know more about me. I did call Mr Buff immediately to alert him. Mr Buff told me to block the number. I am mortified that my personal details were taken from the private paperwork by an employee for personal use. He also knows where I live which really concerns me and the fact that I told on him to his boss. Although Mr Buff seemed genuinely upset over this when I called him, I do think there should've been some kind of apology, alert that this would be handled internally, assurance it would not happen again, and follow up that it was handled. Maybe it was handled, idk what happened, but I didn't receive follow up. Either way, I feel bad I have to give a slightly poor rating because Mr Buff does seem great and like he works so terribly hard and I know so many others have had such positive interactions with the company, but I want to share so others are aware and so the company can reinforce appropriate boundaries around customer information. You can also see I called immediately after receiving the terrible text message. Gross.

Highly recommend! They did such a great job, and made moving a breeze! Fast, efficient and careful!…read moreI hope I won't move again for a long time, but if I do, I would 100% use them again! Above and beyond!

We needed to store the contents of a 4 bedroom house during renovations due to a water leak. Mary…read morein the front office was amazing every time we needed to ask questions or anything. When we were ready to move everything out of the pod storage and into a storage unit across town, the crew, lead by Jesus, along with Matt and Nick were awesome. They were extremely attentive as we worked on placing items the way we wanted them placed. They were professional, friendly, energetic, and pleasant to work with. I will be using them again!

After researching several moving companies in Phoenix, I chose Camelback Moving because their…read morewebsite clearly outlined their services, rates, and availability--it made the decision easy. The experience exceeded my expectations. The two movers, Marcos and Jermaine, were outstanding--kind, accommodating, and extremely thorough. They came fully prepared with all the right tools and took great care to protect my home. They laid down a runner to keep floors clean and even padded the doorways to prevent any damage. What impressed me most was how strategic and efficient they were in both packing and unloading the truck. Everything was handled with care and professionalism from start to finish. I truly hope I don't have to move again anytime soon--but if I do, Camelback Moving will be my first call.

Professional, careful, and kind... but I need at least 84 characters so let's blather on a bit…read more James and Aaron were fast and kind.

James & his crew did a fantastic job with my move. James was very reassuring and accommodating in…read moreany way he could be & experienced! He provided great direction & communication with his crew to ensure things were moved properly and with care (from disassembly to turning corners to moving around obstacles etc.). His positive "can do" attitude played a key role in getting things done & moved as efficiently as possible. They did an amazing job moving in a french door LCD panel fridge into a doorway that provided minimal space for entry. Impressed with the skills & capabilities they showed to make that happen. I appreciate OnTracks moving services for their care and skills, transparency, fair pricing & willingness to provide you with more than the competitors. Highly recommended & will let others know.