I spent some time on the At Your Service website. I read several reviews and looked at the photo…read moregallery of the guys at work. Convinced they were legit I completed their CONTACT US email form describing the landscape work I wanted them to price. In case the guys wouldn't check the inbox for internet contact emails I decided to call the office and Cameron, one of the owners, answered. He said that he had just seen my contact email and we discussed the work I needed. Because it was a landscaping job he said he'd have his business partner, Brantley, call to coordinate an appointment. I understood that he'd need to look at the work before giving me a price. Its been 8 days since the initial contact and still no call.

I read a many glowing reviews before selecting this moving service. In fact, when I called to book…read moretheir service, they "wrapping" furniture on a current job. Aiding in my belief of having picked an ideal moving service. April 23, 2024: Cameron and Brently (I think) were courteous and seemingly professional but seeing little things began to bother me so I sat out in my car trying to be patient. I witnessed my rugs dug along the floors as they pushed them along the storage hallways, failing to wrap/cover furniture prior to (or while) loading, and failing to bring their own hand trucks, in addition to the realization I should not have been charged that last hour (per person) since they were fixing their own errors, are just a few mentions. The biggest and my most favorite was their placement of all the short items around the sides and rear of the storage unit and the taller/wider items blocking access to available storage space. Making it impossible to bring over any of the remaining boxes/tubs from the originating unit because placement and organization of items in newer unit was awful - thrown in haphazardly without regard or consideration of future access. NO rhyme or reasoning, just shoved into newer unit. At the end of our 4 hour transfer debacle, I was billed $100 per hour, times 2 people plus a fee of $125, for a total bill of $925. Literally finding myself charged for them to correct their own work - definitely not a customer expense. I did reach out (email, phone, facebook) and formally request, at AYS's expense, that my storage unit's content be rearrranged properly to allow better access. Apr 30, 2024: Upon returning, Brently presented and maintained an unpleasant attitude. When all I sought as a paying customer was to be made whole and satisfied for the services I compensated the AYS company (and in turn, its workers) for. Although it took a week, AUS did return to address the "issue" but it is one that resulted in my paying out additional money for similar services. Additionally... I can not be certain if AYS's lack of service was gender related, race related or simply blatant disregards but whichever, my money was green (and hard earned) and even that I feel was taken advantage of as well. BUYER BEWARE... as this IS NOT a service I would recommend. PICTURES ATTACHED

With so many bad moving companies I was hoping yelp would help me find a good one. Unfortunately…read morethat was not the case here. They promised a lot. They were not the lowest price but seemed fair. But when it came time to move... it just became very unprofessional. They promised to help pack the day before but when the were supposed to come... First they were late, then the main guy showed up with his son and some trash bags. They basically put some clothes in a trash bag. They didn't help pack most of the stuff then complained that it wasn't ready on move out day AND THEY LEFT HALF THE STUFF. SEVERAL ITEMS BROKEN. NO REPLAY WHEN I NOTIFIED THEM. AVOID!!

These guys are amazing and they bring the muscle but more than that they are very professional and…read moreoffer fair prices. Most important they were careful not to hit corners or walls and were very neat and tidy not to leave anything behind. I have recommended them to others!

The worst movers ever!! I had a two story house and they brought a truck the size of a Pinsky truck…read morewith only 3 guys! started at 9am ended at 9:30pm moved within Trussville. They broke the marble top of my Grandmothers Bombay chest which was 100 years old! They were going to fix it and pay for it. They never did. sent letters and certified letters to get payments. They were all return! they are using a fake address people. One of the movers said, "my Dad works for a Marble company, we'll take care of you." They should have paid for the marble top they broke. But NEVER did!! They should have given me the broken pieces of the marble for me to keep. I could have made a cutting board or something. They kept my grandmother's marble! They are scammers. the company does not have a physical building or office! The address it shies is Cold Stone Creamy and the Fed-Ex building!! I had two original paintings in expensive frames in a big flat box made for paintings. those fools stuck in an out door fold up chair in the damn box and scratch up the frames!!! They ole me over $500 for the broken marble top they never paid!! Plus, left a bunch of items and boxes at my house that I had to go get. I had to make 3 trips to get all my stuff they left!! Don't use these clowns!!!

From the owner: We Keep the city moving !read more

We just had the best experience we have ever had with a moving company. Acquiring the quote was…read morepainless; Wesley conducted a virtual tour of our home and sent the quote as promised. The crew came when scheduled and was very professional in handling the large and small items of our move. This was the most productive, timely, efficient move we have ever had. I would and will recommend this company to everyone I know.

Easy to schedule, on time, professional, no complaints, no damage to furniture or house.read more

Sooo kind, respectful, and professional! Quality move of a few pieces done quickly and carefully…read more Thanks guys!!

Fun guys, very friendly and reliable, great service! I would recommend for sure! We had a…read moreslightly unusual move requirement, yet they were more than glad to accommodate us. All around good guys.

They were very fast and were very gentle with my things and overall very kind. I highly recommendread more

From the owner: Our small moving company offers a range of services to help make your move as stress-free as…read morepossible. We can provide extra labor to assist with loading and unloading your belongings, as well as packing services to ensure everything is safely transported.

Exceptional customer experience and the best value, how often do we hear that from customers now…read moredays. Blake and Chris are good people you can count on. They not only help me with moving funiture around they actually care about the community and even prayed with me for my Mom and family. I'm excited about the future of Surv because I know that it's bright. Thank you so much for your help, Much Love and God Bless.

Jonathon, David, Blake, Conner and Kingsley have all done a wonderful job. I had major…read morecomplications from a minor back surgery, which has left me in the bed for over 6 weeks. Each of these guys worked to get projects done around our home. In so doing, it helped me not to go crazy!! My wife and I are very grateful for Surv.