Today, I visited this salon for a full head of highlights with some lowlights. I showed clear…read morereference photos and explained that while I typically receive a bleach and tone, I wanted to add subtle dimension so the grow-out would be softer. I explicitly stated that I still wanted my hair nearly all platinum. After the service was completed and my hair was washed, I immediately mentioned that the color was much darker than expected. I still paid and left because I wanted a second opinion before reacting. When I arrived home, I discovered that bleach had been left on the back of my neck and in my hair, which is unacceptable and concerning from a safety and professionalism standpoint. Upon further inspection, I also realized the final result was significantly darker than my hair was before and did not resemble the photos or description of what I requested. I had specifically asked for the front to remain fully blonde, which it no longer was. I returned to the salon and asked to speak with the owner. I was told she was not present. I explained the issues to another employee, showed the same reference photos again, and pointed out the bleach that had been left on me. I was told the salon does not offer refunds and that someone could redo my hair. I explained that I was not comfortable having the service redone, and I was told they would "wait to see" if the owner responded. While waiting, the employee returned visibly frustrated and stated she "didn't understand what I wanted," despite me calmly reiterating my concerns and showing the photos again. I again requested to speak with the owner directly and asked when she would be available. I was told no--not tomorrow, not later in the week, and not next week--and was informed the salon would be closed for Christmas. I was told I would not be able to speak to the owner at all and should speak to her instead, as she was "like a manager." During this interaction, she dismissed my concern about bleach being left on my skin by saying "that's something that happens." At this point, I felt increasingly uncomfortable due to her tone and behavior. My sister was quietly on the phone for support and did not speak; nevertheless, the employee accused me of involving her and asked me to step outside. I declined because I did not feel comfortable. I was then told I was being combative, which was untrue. Overwhelmed by the hostility and lack of professionalism, I became emotional and began crying. The employee responded by stating she was "done" with me and walked away, leaving me alone and visibly upset in the salon. I have never experienced such unprofessional, dismissive, and hostile behavior in a professional setting--especially one involving chemical services. I will be filing a formal complaint with the Board of Cosmetology and pursuing additional actions as appropriate.

First time customer. Brooke did a wonderful job cutting my hair! The shop is beautiful and clean.read more

This place is the best in Tallahassee and Audrey did a fantastic job. I feel like I treated myself…read moreto a wonderful new cut.

I was so anxious about trying a new salon & stylist, let alone in Tallahassee, but Hair on Earth…read morecompletely put me at ease. The salon is clean, cute, and so welcoming. Lestat, my stylist, was amazing! He took the time to really listen, look through my reference photos, and talk through each step to make sure I felt comfortable and happy with the plan and the results. I left feeling confident, refreshed, and genuinely happy with my hair. He's incredibly talented & I honestly can't recommend him enough!

Lexie has been my girl since last June. She always does an incredible job and I'm always…read morecomfortable chatting with her. I recommend booking with her. She's only available on Monday and Tuesdays.

Lew was amazing and asked lots of questions, and got my hair perfect even through it had grown out…read moreShaggy. My hair is super fine and I have never trusted a barber to do a good job. I'm used to being treated like my male haircut is a nuisance at salons, but this was not the case here. If you're wondering if you can get a good men's cut here, rest assured they will fix you up!

Let me tell you. I was so worried to find a great hair stylist when I moved from Miami to…read moreTallahassee... so I yelped... and this girl popped up with the greatest reviews. It's been 4 years later, and I am gladly coming back every three month. NOTE: She is not at the address listed anymore. She is now at Tryst 2 midtown. 232 E 5th Ave, Tallahassee, FL 32303. (850) 363-5208.

I had been going to a salon for the past few years but was ready for a change and happened upon…read moreLauren on Yelp. She got wonderful reviews and after looking at the beautiful hair in her photos, both on Yelp and Instagram, decided to book an appointment! I couldn't be happier that I did! At the beginning of the appointment, we talked about what I was interested in doing and I showed her photos of the look I was going for. She took the time to explain what her plan was step-by-step and even mentioned what she thought the final cost would be. I appreciated this SO MUCH! So many times stylists are mum about the price and then you're shocked when you get the bill at the register and it's much higher than you anticipated. Lauren took her time with my hair and I have the results to prove it! My hair came out beautifully- she knows what she's doing. I can't wait to go back! If you're interested in balayage, especially blonde balayage, you have to book with Lauren!!

Been looking for a good skin fade for a while, and Victor did not disappoint. I will definitely be…read moregoing back to this location to see him again.

Showed a reference photo and left looking nothing like it. Way too short and didn't even try to…read moretaper. Basically gave me a fade with a bowl cut on top instead of a taper

First time I have been there. Found the place based on prior Yelp reviews. I got a very nice…read morehaircut. Planning to come back.

Excellent establishment. Great hair stylist. She does an exceptional job on my wife's hair, which…read moreis very curly. Finding a hair stylist that can handle curly hair is tough to find. Very friendly staff, with accommodating places for a husband to sit and wait.

I recently relocated back to Tallahassee from Tampa. I got very used to big city bouncy blowouts…read moreand was disappointed with the previous salon I tried. I am so grateful that someone referred me to Mollie at Luna. Mollie not only knows how to do an epic bouncy blowout with a brush and dryer only, but she is outstanding at color as well! Today Mollie did a root touch up and a blowout that provided me epic waves! I feel like myself again!!! Luna is a lovely salon with such a great vibe and a variety of products to help you get salon results at home. Conveniently located in the heart of NE Tallahassee Luna really has a great location for everyone, but let's be honest... we'll drive anywhere for the right person. Am I right? Mollie is worth the drive! I feel like I have found my new salon home.

I came in to get a consultation, and they snipped two big test strands from my hair. Then they…read moredisappeared, never got back to me about how the test strands came out, and did not send pictures of the test strands. I wasted two weeks of my time, and for their extremely strict rules and regulations, including filling out a contract for the service, the way they treated me was absolutely horrible and disappointing. The two strands of hair they took from my hair were in vain, and that is really upsetting. Lindsey, the owner, was the one handling this, and she handled it horribly. If this was the case for the owner, I couldn't imagine for the rest of the hairstylists. Lastly - the front desk person, Dorly, always had a condescending tone. I ended up losing in this situation, and I will never return, and I'd advise you to save your time and money and try elsewhere.

After being dissatisfied with the previous salon experience, I was so pleased with the haircut I…read moregot from Blake. She nailed it on the first try and I couldn't be happier. Pleasant experience and she paid close attention to what I said I wanted. Thanks Blake, I'll see you in June!

I had a wonderful visit here for a 30 minute massage with Ashley. She was excellent, very attentive…read moreand explained her processes. I was greeted with hot tea and promptly taken to my massage room. Ashley also does facials as well as nails. They have a massage club where if you book a 60 minute massage or more within 4-6 weeks of your appointment you will receive 10% off service. I definitely plan to return for massage and other services as well.