I was there on a referral from VA for my veterans eye exam and claim from an injury I received…read moreyears ago. The woman working the front desk, never made eye contact with me and asked me to fill out the new patient information. I informed her that I filled out online. She never look up, but she turned and said to another lady, "he said he filled it online." Still never acknowledging me. The lady told her replied, yes I did complete online. She didn't look up and just told me "well. you can sit down." The person that did the first part of the exam, a young lady, was excellent and very thorough and nice. However, when the doctor came in after me being told me he is still busy three times, he continually went on about glasses and cataracts, which I was there for injury and for him to assess the injury. He appeared to be irritated and rushed because of his busy schedule and was not thorough and did not pay any attention to me when I asked questions about the injury, other than saying "oh you can see fine". I feel very uncomfortable for myself and other veterans for having a place like this and individual like this making determination for veterans benefits because they are not paying attention to detail or listening to the veterans concerns.

I am so finished with this center. I finally received a call back on a cancelled surgery. This…read moreoffice handled nothing professionally. The person who was to call me back said she had left messages to call her on my lane line, "because she lost my cell phone number". This I KNOW not to be true. We have a service that automatically sends emails when a message is left on the land line. She couldn't have lost my cell number because I gave it, as requested with my name and date of birth EACH of the four times I called the office. I would NOT suggest Summit Eye Care to anyone I cared about.

the worst eye care place I have ever been to. Don't waste your time and money going here. I have…read moreeye insurance and I get a free pair of frames and they still wanted to charge me over $600. they were nice until I told them I don't think I should have to pay that much and then they got very rude. I called later to verify the price with insurance and that person was rude too

I would give 0 stars if I could. Completely inept staff. They sent my glasses back 3 times because…read morethey are not competent enough to check the correct box. After the 3rd send back for their mistake they broke my glasses and are not claiming I am responsible for their repeated mistakes. After I got upset they proceeded to laugh in my face and refused to fix their mistake. AVOID THIS PLACE!

I love this place. The staff is wonderful and caring. The service is exceptionally great as well…read more Both Whitworth doctors (Mr.ans Mrs.) are superbly caring and compassionate in what they do. They treat you like family here.

From the owner: Vision Source Eyecare is the premiere eye care practice in the Independence and Kansas City areas…read more We have 12 locations and are dedicated to providing excellence in patient care, clinical education, and optical services. Our doctors are leaders in clinical eye care involving eye and vision disorders. We provide the highest quality lenses, frames, and contact lenses to solve the vision needs of our patients. Schedule an appointment with your eye care provider today.

I loved everything about this place…read more The staff was warm and welcoming. When I entered the building and let them know I was the first time visitor, and a new patient. The tech who ran me through the initial test, was very professional, and very kind. She was a dynamo full of energy. Dr. Ron was great! He took his time with me and explained everything I needed to know. I am very pleased with the quality of care here, and the people were amazing!!

I recently had broken blood vessel exam with Dr. Singh. I felt like an object on a assembly line…read more He rushed into the exam room, examined the eye, he then headed out the door. I called out and ask what he found, I received a very dismissive reply "It will heal itself". I have seen Dr. Robb at Discover for years and have always been pleased.

My mom had an appointment at 10:45 this morning. She got there 10 minutes early, like they…read morerequested, and wasn't even called back until 12:15! This isn't the first time she's had a long wait. I went in to see what was going on and apparently they had 6 double bookings! I just don't understand how they can treat their patients that way. It's beyond frustrating!

The wait times are disrespectful of my time!!! This is a normal practice and I often wait over an…read moreHOUR past my time. Dr. Camejo is always overbooked and its WRONG to do this to him AND CLIENTS. PLEASE GET THIS FIXED or I will need to find another doc .

If you need basic, simple eye exams, this is a good office. However, if you have a medical issue…read moreand need to see a doctor, good luck! I had an issue develop and they were able to get me in that day, but it was really a waste of time, because I needed to see a doctor for the issue. I was told that they have only 1 doctor and he is only in on Tuesdays. His first available appt. was almost a month away. Everyone was really nice, but I cannot recommend this office.

Upon arriving, my son and I were checked in immediately. We were called back a few minutes after…read morecheckin ahead of our scheduled time, which is always a nice thing. Dr. Dixon is always knowledgeable and very thorough in his assessments. Very welcoming to questions. I feel any appointment you can go to, get called back on time or even early. And then walk out feeling like you had all your questions and/or concerns addressed....AND have not spent your entire day there are the best !!

I would've loved to have given them a great review, however, after scheduling me for a surgery…read more(that had me waiting for a few months, which was fine... ) They canceled a few days before and more than a month later still have not answered my calls to try to reschedule.., so I will be looking for a new place to get my surgery. the reason was the Doctor No longer works there? I mean, kind of lame if you ask me...

I've been going here for several years now and I like my doctor, and the service im getting!read more

Dr.Pachy is great! She is very professional, knowledgeable, thorough, and really hears what you are…read moresaying. She has helped me find some great options that work best for me. Ruth was great! She made me feel comfortable to take my time when looking at different frames and she helped to tell me not only which ones she liked from the ones I had selected, but why they worked on my face and for my needs as well. The waiting area is very nice, even though I rarely spend more than a few minutes waiting, it is very pleasant. I look forward to my annual eye appointment every year because I feel like they help me (checking the prescription on my old glasses to see if they still work for me, for example) and hear me out and I leave seeing better with a fun new pair of glasses. It's an annual treat!

I can no longer recommend this practice to anyone. The ophthalmologists are very friendly and…read morereally good, but over the last year I have experienced what I consider to be questionable business practices. I was a patient for over 12 years, but I am probably not going to be anymore. Let me disclose somethings that they do NOT disclose until you are already done: 1. If you bring in an outside pair of glasses, because you don't like what they have in stock - they will charge you at least $20 - even if they are filling the script and you are their patient. You brought in a pair of glasses that was not purchased through their store. 2. If you get cataract surgery, and you later need a pair of readers, they sold my father an (81 year old man) readers that cost over $700 which could have been purchased OTC for less than $50. 3. Also, if you wear contacts - they will charge you $85 - not covered by most insurance. Doesn't matter that your prescription hasn't changed, they just want the additional $85 - as "there are materials involved," so I was told. I don't recall anything different from any other eye exam. It ended with, "we have to renew your prescription." So there it is - $85 to renew prescriptions.

We had welcomed our second child to the world here, and the initial experience was great. Nurses…read morewere helpful, doctor was very knowledgeable and she was fantastic at her job. But the 2 day follow up appointment was a complete 180. Ladies at the check in were very rude, our doctor(different one) ignored our concerns, and at checkout they were chatting about what a coworker did at lunch- to the point they told us just to call to go over details later because they were busy. Seriously!?!? Very disappointed. It's obvious they put their best people in maternity, Susie, Jenna, Gabriel, and Dr. Hoke gave us a great experience with them, but after what we witnessed in family medicine... We will never come back here, already switched providers.

I've been going here for nearly 45 years and I have received a variety of needs me that I wouldn't…read morehave been able to get any help with had it not been for this facility. Many times I have heard and or read things that others have said happened during time that they were in the hospital on some level of care of need either at the Lee's Summit site or the downtown location and I am shocked every time I have to hear people who say anything bad about them so many people who are in the same situation as myself yet they are expecting miracles or magic to happen. These Drs that are mainly students learning but by some of the same people who were serving those complaining are the best Drs around anywhere in the country They are after all just people and they are not perfect but they do try to find a fix for so many patients with a variety of needs just to make sure that they are going to get better and get those are some of the people who complain about everything in life anyway I don't know what happened to have them that could have been so bad they are after all still alive to get the chance to complain about stuff and they make me sick with the selfish attitude I don't like those kinds of people get a grip on yourself would you?