About 8 years ago, my Toyota Rav 4 was involved bon a hit and run…read more Intact insurance went to Boyd Auto body to get it fixed. It took weeks longer then promised, but I guess that happens. Fast forward a few years ago, I noticed rust on my vehicle, only on the section Boyd replaced ! The rest of the vehicle is fine except the part they replaced which is worse now ! I can now see why Intact doesn't use this company vany more!

I was intending to be a repeat customer at Boyd Autobody & Glass on Edmonton Trail NE., but they…read moreabsolutely ignored my request to book in for repair. I had an insurance claim a couple of years back for hail damage so I thought I would use them again for a minor repair on some parking lot damage. I had no issue with getting the quote and it was quite efficient actually. After deciding to book with them again, I had two email attempts to book the repair ignored completely and a follow up message to the manger was also ignored. It seems that they are just too busy to provide any kind of customer service and I strongly recommend selecting a shop that is willing to communicate with you as a customer. If this is how they approach front end of a job, I suspect they may approach the actual work in a similar manner.

It's hard to find an automotive shop that hits all the right notes. onfidentPDR is one of those…read morerare instances where everything was done right, from the beginning to the moment they handed me back my keys. Lenny was a pleasure to speak to on the phone and in person when I first arrived. She was able to answer all my questions and fit me in to the schedule right away. My vehicle fell victim to golf ball sized hail which left it with 30 or so dents. Their garage and showroom is clean, organized and comfortable. Paolo was my rep and was super friendly and answered all my questions about the process. I like to have some knowledge about the process before making a decision on car repairs (I treat my vehicles with the utmost care). Confident PDR was able to repair all the hail damage and even went the extra mile to catch dents that the insurance appraiser missed. I got my car back and couldn't even tell it had any dents whatsoever. My car came back clean and looking better than ever. I can recommend no one else when it comes to paintless dent repair work in Calgary.

I don't have any children. But, I imagine seeing your car after an intense hailstorm is a lot like…read moreseeing your kid after they do a front flip off the swing set and land on their face. Even though YOU don't physically hurt, you still feel the pain vicariously. Such was the case when I stepped out of the Toad N' Turtle after a night of wings and beer to see my battered Acura. I went through the various stages of "car damage grief" - first, I denied the damage was as bad as I thought. Then, I got angry - furious with a righteous fervour against all of nature, the only enemy I couldn't sucker punch. I soon reached depression - this was going to cost me. I would need to pick up a lot more freelance writing projects about hotels and monkey sex and whatnot to pay it off. Why oh why do I insist on driving anything other than a beater? Because of heated seats and the ability to pass anybody any time I feel like it and the fact that it makes me feel like an over accomplished 20-something even though I'm not. That's why. Sigh. So I begrudgingly called my insurance company. As fate would have it, thousands of cars became dimpled messes during that downpour, so I would have to wait almost 8 months to get in anywhere. When the phone call finally did come from Confident PDR (the PDR stands for paintless dent removal), I could barely hear the girl on the other end. Now, I was in a touring band for awhile which left me with a terrible case of "ring-all-the-time" ears, but I'm certainly not deaf. After cranking up my phone and barking like a senior, I had an appointment set up for the next day (hooray! Speediness at last!) for an assessment. I arrived at the shop bright and early, eager to pick up my rental (I was SURE they were going to lend me an Audi R8) from Enterprise and get to work. Now, not that you should really care about the aesthetics of the car shop fixing your dents, but I just wanted to say that I have no idea how the people who work here go there every day without feeling a soul-crushing depression.There's no art on the walls, no color anywhere - just white, some desks and a stout little coffee machine gurgling away in the corner. But then - what's this?! I was accosted by an extremely cute Yorkie that seemed to brighten the room right up. A guy took my keys and went out to look at my car. I played with the dog, who seemed particularly fond of slowly inching out of petting range, then whining until I moved over to scratch it some more. Alas, all that cuteness couldn't prepare me for the shock that was to come. $3,000+ dollars in damage. Yikes. Even given the damage on my car, that seemed a bit high - I'd had two doors repaired and repainted after some crazy lady backed into me and it came to only slightly more than what they were charging. Then again, I don't really know what's involved in bodywork, so, that could be totally reasonable. Thank the Lord for insurance. So I dropped off my car the next Monday, was told it would take three business days. Guess what?! It took exactly one. I got my car back Wednesday morning. FAST! EFFICIENT! And my car no longer looks like a golf ball. The staff was friendly and the phone calls were prompt - and that darn little dog is just too cute. At the end of the day, this is a reliable place to get your dents taken out - and it was fast too. Staff are friendly, but they do need to turn up their phone; and for pete's sake, at $3,000 a pop, you can afford to put up a poster or something. Would recommend.

I believe that this organization is doing its best to provide excellent customer service and…read morecompetent efficient auto repairs and maintenance. And yes, the field is so competitive because the tire, lube, and other peripheral operations have entered the field, but this is good, as I think the competition has made the whole industry more trustworthy. When I first talked to service about the failing heat and inconsistent readings on my dash gauges, I had to firmly request honest competent service. Over the years I and others have experienced being maltreated and cheated on auto repairs, and so it was that I wanted some assurances that they will honestly do what's required and no more. They so reassured me... Took it in and left it for almost 2 days: they found that both the water pump and thermostat for the cooling system had packed it in: thus that there was no heat in the cabin and odd over-heating things happening even in -20C temps. They diagnosed the problem effectively, and without charge repaired the car on what remained on my 'powertrain warranty' (had it been more than 5 years, likely I'd be out of pocket $500-1000 for the work they did, as Shaw's exploratory diagnostic alone is $169). Drove away in a revitalized car if cabin heat is any indication. So cool ... so warm! Would I recommend Shaw GMC? Even though they are not close to amenities like restaurants or a nearby mall, their shuttle service is doing its best (Nick), their waiting area is cozy enough with newspapers, TV, and fresh machine coffee, and their service department is on the ball (Dan and others). My wife and I are glad for Shaw's overall honesty and competence! Even if you don't own a Chevrolet, in a pinch Shaw will likely do good by you no matter what you drive. Our next oil change goes there!

used car dept was terrible Lies about warranty and when unit would be ready…read more never had such a bad experience

Well, it's been about 11 months and we are still waiting on the final part from our insurance…read moreclaim. After being stone walled by reception, shop employees and, amazingly, the Manager in a vain attempt to get some information on the status of completion we gave up and paid out of pocket for the part from another shop. As a point of comparison, this part was sent from Germany, painted and installed in under 2 weeks. While we have little experience in running an autobody shop, we think it's safe to say that this is not an ideal business model. Kristi J

What an amazing company. Not only was everyone friendly and kind to me but the service department…read morewent above and beyond. I got phone calls and updates regularly. My car was kept inside the shop. My car was washed when I picked it up. But more than anything, the repair was A1 as well as polishing out scratches on other areas of my vehicle. I highly recommend MB Autoworks.... an excellent value for the work done!

Top notch work. Went in for quote: was a reasonable price…read more Took the car in and they made it Brand New. Even topped it off with a polish. Great work Jordan and all staff. Definitely coming back and highly recommend.

This is the second time I have used Versatile and the second time I am thrilled…read morewith the service,and price of what my car required. My car looks like new!! I was very happy with the professionalism of this business and how they were able to save me money.

I paid for clear 3m. Install was horribl, rough cut and bubbles everywhere. After 3 refits I had…read morethem take it off. They said I would be refunded on the Hyundai account. It never was. also I was dumb enough to purchase tires and wheels from them. my first appointment they installed the wrong wheels. the next appointment they didn't have all the ev inserts. the appointment after that they were still missing 2 wheel inserts and I had to go back yet again. also when I went for my annual checkup they tried to charge me $160. it's a free mandatory checkup to maintain the warranty. also I ask them to fix a glass chip u fee my purchased extended warranty and they wouldn't do it because I didn't have my paperwork with me. they said they didn't keep records of it which confused me because they are legally required to. all in all they are great when selling you a car but after is another story.

Back in early April we take our Hyundai Tucson 2015 car to this dealership for a maintenance…read morecheckup. They state the rear lights are not working and that they have to order a multi-function switch and keep the car for a week. To be fair they give the owner another car in place. When they call the owner to retrieve the car the remote starter is not working. They claim it's not their fault and there is an argument. The manager threatens the police on the 71 year old woman who owns the car claiming she attacked his staff with her car keys. Then they agree to fix the remote starter without charge. The son of the owner arrives in late May for a visit and another driver on the road tells him the rear lights are not working while he is driving at night. He takes the car to the dealership who initially want to charge for another diagnostic test. However, they tested the multi-function switch that was installed earlier and stated it was faulty. A new one arrived the next day and was installed. A day later the lights are partly functioning when the switch is held in between on and off but not in the on position. The manager says they will investigate but may charge a diagnostic fee. We are now in a situation where the car has experienced problems after each visit. The first time in April the remote starter was not working and they fixed it after hesitation and inappropriate police threats. Now the lights won't work after they tried to fix it twice (first initially and then the second new multi-function switch). Do I want to risk taking the car to them again after all this? No.

Great service, super quick and hauled my car to the shop. I would recommend using these guys.read more

Great experience with this towing company! They were quick, professional, and handled everything…read moresmoothly. The driver was friendly and made a stressful situation much easier. Highly recommend their reliable service.

they made my truck buying experience the absolutely worst decision, of my life…read more paying over $110'000, for a $87'000 truck, I thought that I would be taken care of & the finance girl @ Sherwood park gmc wasn't just saying "yes" to everything I asked for trying to make a quick sale. I paid $7'500(!) for extended coverage, not realizing that it was going to be for however many oil changes I could fit into 50'000KM's, getting into arguments with every auto-specialist at sherwood-park gmc & jack carter, just trying to get a coolant flush (which never got done), that I was told would not be a problem. only way to get ahold of the sale (specialist) Nico from Sherwood was to go to the shop & than being told that the lady who did my contract, no longer worked there. like it was non-applicable, anymore. hey, he filled up my tank. must have forgot that I paid $4'500 for a gravity fed slip-tank as well. oh wait, that didn't work either. they couldn't even put on a $150 extended fender, so my tires didn't run, every turn. how beautiful a GMC could be, but every associate except the gentleman(s) guiding me into the shop or driving shuttle, have ruined the name with no accountibility or service. one auto "service" technician actually said that she wished she could have charged me more, after I was charged continuously for stuff in my contract, that they magically changed on their side, & I did not get a full refund for. I would never trust these scam artist', they have ruined the name of GMC.

Don't honor warranty!! Paid for 10 year warranty and everytime we bring it in, its s cost, for…read moresomething we were told was under our warranty!! Nothing but lies so they can charge you and claim its not warranty! If you buy from here make sure you get a lawyer to draw up papers to protect you with the lies they tell you to get you to buy!! Your are better off ordering your vehicle online and avoid the dealership! Maybe then they will be forced to honor the lies coming out their mouths! There is alot more about yhis; i will post to public on social media