Always friendly service. They do good work and I like that they always show the new clean oil level…read moreon the dipstick after the oil change, this mostly bc of an incident I had with Firestone years ago... They also seem to always have discounts available thru the website which texts coupons directly to your phone if requested. Keep up the good work guys!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lexington.

Excellent customer service very friendly and fast service took tires to get balanced and they also…read morefound something that could have caused me to wreck fixed it there on the spot not overly priced and told me everything that was going on and quoted me before they touched it! Highly recommend for all your automotive needs!

My go to for wheels and tires. Purchased wheels and tires…read morefor my current Explorer and just purchased wheels and tires for my new Honda. Also did a fabulous lift kit on my old Explorer. And my husband uses you guys for all his RAM's. Highly recommend.

I had to get my father n laws car inspected and they got me in and out fast. I have taken his car…read morein past to get a wash next door and they do a great job. I would go back for oil change etc.

I used to work for the original Sams that started this company in Salisbury. I know this Business…read moreonly has something to do with him in name only, but they are not connected. I know that this is a surprise to everybody who comes here. I however come here for specific reasons and those are state inspections, and of course fluid changes like oil ,and antifreeze. Occasionally for their next door full Auto washing service. I have never waited that long for any of these type of services. I would say the one in Salisbury is also very efficient at these types of procedures. No big bargains at this Sam's or at the other one which I also go to. I do appreciate the military discount offered at this Sam's location. This business also does coupons. I have enjoyed the staff here, no problems. I will Say they are above average compared to some of the other quick lube businesses in town.

I took my FIL auto to Sam's Lexington for a much needed wash. They are very efficient here and I…read moregot a good team drying, cleaning the car after the drive through wash. My guys were focused on the task and not gazing around. I would definitely take my autos here. Multiple options for pricing.

I needed my car cleaned out. I went in and the guy there talked about what kind of washes I needed…read moreand I was like fine. I just got out of a meeting I didn't feel like fighting with this guy, give me the nice wash for an extra 20 bucks. Then when I get to my car there's still dog hair on the passenger seat and I'm think I spent 20 extra bucks and you can't take the time to get the dog hair up. I shouldn't need to say that I got home and got it up easily. So I learned my lesson with this place. They will up charge you and then half heartedly deliver on the promise. Do not recommend

Had some good experiences here getting both my cars oil changes and state inspections done. They…read morewere indeed quick every time, getting me in and done in a half hour or less. Price was about what I would expect to pay anywhere, and they didn't try to upsell me on a whole list of things wrong with my car, like other places typically do. I was treated friendly and professionally. 5 stars especially because one of my cars did not pass inspection the first time because I had recently pulled a code. They didn't charge me for the failed inspection, which they could have done. Just told me to drive it around for 30 miles and come back. I came back a week later and passed inspection no problem!

Used for inspection after viewing the offering online - does not include a vacuum as advertised…read more Two new employees started that week - check out was a little timely. Employees had some issues using a key fob to crank vehicle.

Dakota and Emmanuel were amazing and helped me and my daughter out today. will be recommendingread more

I recently brought my vehicle in for a routine oil change and inspection around 3 PM. At the time…read moreof service, my vehicle had no warning lights or known issues. Approximately two and a half hours later, my check engine light came on. I returned to the shop the same day, and they scanned the code, which came back as P0430 (catalyst system efficiency below threshold). What is concerning is not just the timing, but the response I received. I was told it was "just a coincidence," and no further effort was made to inspect the vehicle. Given that this issue appeared immediately after service, I expected at minimum a basic check of components that may have been accessed or affected during the inspection, such as oxygen sensor connections or anything near the exhaust system. Instead, the concern was dismissed without any attempt to rule out whether something may have been inadvertently disturbed during service. As a customer, that lack of follow-through is frustrating and does not reflect thorough or responsible service. Additionally, my overall experience raised concerns about professionalism and honesty. During check-in, I was told that I would need new wiper blades in order for my vehicle to pass inspection. I was initially quoted $14.99 for the blades, but then the associate realized the correct length I needed was actually priced at $20. I was told he would still honor the $14.99 price, but that the receipt would show the 24-inch blades at the higher price. Being told one thing while knowingly documenting something different is concerning. Given that this kind of falsehood occurred, it raises questions about what else may not have been handled correctly during my service, including whether the correct oil was used or if something else may have been impacted. During check-in, I was also encouraged to leave a five-star review due to the number of one-star reviews the business has received. A specific complaint was even mentioned about the business not having a working phone. However, a phone number is printed on receipts, which would reasonably lead customers to believe they can contact the business by phone. That disconnect is misleading. While waiting for my vehicle, I observed staff engaging in unprofessional behavior, including using profanity and focusing more on social interactions than customer service. After paying $163, even with a $25 off coupon, I am now in a position where I still have to consult with a reputable mechanic to resolve an issue that was not present when I brought my vehicle in, and clearly was not present when the business passed the vehicle for a state inspection. I understand that the mechanical issue may ultimately be unrelated. However, the timing alone warranted a closer look, and I should not have had to push for that level of care. Combined with the lack of professionalism and questionable business practices, this experience has left me needing to seek a second opinion elsewhere, something that could have been avoided with more thorough service and accountability.

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

Hannah was my service advisor....she handled doing the work on my truck...awesome job and got new…read moretires too...my only concern not a complaint is that Hannah needs to smile alittle more, she's too pretty not too smile...other than that Thanks for the great service

1‑Star Review: Firestone Lexington, NC -- Rude, Unprofessional, and the Worst Experience I've Ever…read moreHad with Firestone I took my truck to Firestone Lexington, NC on September 16 for an alignment after switching from aftermarket 24‑inch rims back to brand‑new factory 22‑inch rims and brand‑new tires. The shop I purchased them from does not do alignments, but the installation was correct and the truck drove perfectly for several days -- Saturday through Tuesday -- with NO warning lights and NO issues. When I dropped the truck off on Wednesday, there were absolutely no lights on, and the staff even acknowledged that everything was normal at intake. When I picked it up later, suddenly my tire pressure lights were on. I returned today as instructed, expecting professionalism and a willingness to help resolve the issue. Instead, I was met with a service representative who was rude, dismissive, and confrontational from the moment I arrived. I was originally speaking with another employee about the issue, and the customer service lady I ended up dealing with actually stopped what she was doing just to insert herself into the situation and confront me. She made it a point to get involved, and from that moment forward her attitude was hostile and unprofessional. She repeatedly insisted it wasn't their responsibility and that "nothing they did" could have caused the problem -- despite the fact that the truck was functioning perfectly before being in their possession. She blamed the shop that installed the brand‑new tires and rims, blamed the age of the truck, and blamed everything except the possibility that something occurred while the vehicle was under their care. When I asked about replacement sensor costs, I was told $120 each plus tax. When I asked what Firestone would contribute, I was offered a pathetic $20 per sensor -- a total of $40 -- and absolutely nothing toward labor. When I questioned the fairness of that, she became even more hostile and stated she was "not going to argue" with me. What makes this even worse is that I have used Firestone many times over the years. I even have an account with Firestone. I normally go to the Salisbury or Concord locations because I've always had good experiences with them. In fact, I had heard negative things about the Lexington store and avoided it for that very reason. But since I now live in Lexington, I figured I'd give them a chance -- after all, how could you mess up an alignment? Well, I got that answer real quick. This is the first time I've ever experienced this level of unprofessionalism and disrespect at any Firestone location. And after today, I have nothing positive to say about the Lexington store. Bottom line: Firestone Lexington shows zero accountability, zero professionalism, and zero respect for customers. They acknowledged the lights were off when I dropped the truck off, yet still refused to take any responsibility when the issue appeared under their care. I will not be returning, and I strongly recommend others avoid this location.

Lisameadows184@ gmail.com Not, owner or employ/ employer. I have been a guest. Good food.read more

I recommend him to anybody great mechanic and does go work reasonable price thanks again Juniorread more

They are limited to the basics. More complex brake jobs they will avoid. When I asked several times…read moreI was blown off.