I own a Ford f150. I recently had the oil changed by Ford mobile service. The Ford technician…read moreinformed me that I should replace both front and rear brakes pads due to wear, not immediately, but soon. I called for an appointment at Byrd and brought my truck in this morning. I ask for a front and rear brake job, to rotate my tires and perform an all wheel alignment and to check the rear tire for a slow leak. These folks are true professionals. They informed me that I had 40% and 60% of my front and rear brakes pads remaining, (the truck has 82K mikes on it) and therefore I did not need brakes at this time. They rotated the tires and put the truck on the alignment machine. They told me no alignment adjustment was required. I expected to pay for the hours of work that was done to check my vehicle. I got the bill and was surprised that $0.00 amount was due. I actually challenged Tim and said i needed to pay something. He said no all they had done was a complimentary inspection. I appreciate honesty. when they could have followed my directions and replaced all the brakes and on top of that charged me for an alignment. Wow ...they are some honest folks. I would recommend them to anyone!

Got me in right away, will make sure to always come here whenever I have a problem with my car…read moreespecially to see that cute black lab they have!!

I needed some paint work done on my car and went to get estimates from 6 different places. I am…read morefresh out of college so maybe I look young but this place was the only one to take me serious and give me a serious estimate. Not only do they price match the lowest estimate but the work they did on my car was of the highest quality. I was helped by Robert who had the utmost customer service and kept me updated with the repairs. To top all of that off, the car was finished early. I highly recommend.

I had a dent in my front bumper due to a tree branch on the highway that was unavoidable. I took my…read morecar the next day and it was fixed perfectly I just two days. They ordered original parts from the dealer and the labor costs were very reasonable. I have gone to several body shops in two states and this one is by far my favorite. I highly recommend this body shop! Also, the shop was very clean and had quality products and parts.

I took my car here for the first time because the quote I got from the dealership for a bumper…read morerepair was just ridiculous and I was looking for a place where the techs knew how to deal with German cars. First off, this place is so clean and neat, it's just spotless. The people working here are all very polite and nice (I spoke to Ricardo, Constanza and Luis) and they are all very pleasant and friendly. They kept their promise of repairing and not replacing the bumper although after opening the bumper they found out that replacing it would be a lot easier and more sensible than repair, but they kept their promise and repaired it. The end result just looked fabulous. It's certainly not a cheap place but their prices are a lot better than the dealership for the same or maybe even better quality of work. I have had one experience here and the experience was a five star one, and I will definitely go back if I am in the area and need a car service.

I had recently purchased a 2011 Escalade ESV. From the reviews online, it seemed like their shop…read morecould work wonders on vehicles. I needed swirl scratches removed and the interior cleaned because the previous owner apparently smoked in the vehicle. I met with Ricardo and he took a few pics. He said that Luis (owner) would get back to me the next day. The next day came and went -- nothing. I called and spoke with Ricardo who then promised me a quote. Still nothing. One week passes and I finally PM the owner. It turns out the owner was out of country on vacation. I wish Ricardo would have just said so. People don't know how to manage expectations. Luis was more cordial, told me that they don't really specialize in "old" cars and said they would charge like $1000+ to do it (which seemed ludicrous). Anyway, he referred me to Shine Mobile Auto that apparently details all of their vehicles. Unfortunately, I had mixed results with their detailer, which I'll cover in a separate post. At the end of the day, I wasn't terribly impressed with how they run their business and their referral didn't keep his promises, so I can't say that I had a positive experience.

Great shop and owner (Moe). Believe all the 5 star ratings, friendly, honest, efficient, and…read moreknowledgeable. They are great at assessing the actual problem, then fixing only what is needed. I take both my cars here for all work, highly recommend them to family and friends Do yourself a favor, try them out, see for yourself!

Great experience, in every way! Easily made an appointment for an oil & filter change on their…read moreFacebook page. They were welcoming and responsive, and immediately took my car in to do the work. Relaxing spot with wifi to wait, and I enjoyed talking with the sweet young lady who works inside there. The work was done perfectly in a very reasonable amount of time; about 30 minutes. Theyre located in a brick home with a garage beside it. Look for the sign in my photo, to find them easily. Come see them for all of your car needs, with confidence they'll do a great job!

If you own a Superduty F250 ...just because you had to have a big diesel pickup...you have got to…read moreorder a Carli suspension lift package for it. Also order some smaller wheel rims and some bigger, fatter tires that will now fit. You deserve a much better ride from your Ford. And then let Dana guide you through the procurement process and install the kit. She has a great shop just 30 minutes north of downtown that does all kinds of vehicle performance work. Complete with lift machines that will handle these 5 ton trucks. They even bring your new lifted truck over to the wheels and tire shop and bring it back for final tuning and alignment check. I left with my much better truck very happy very impressed. Thanks Dana, John..

Customer service is alive and well here! Genuine experts who take pride in their work. Great to see…read morea business where the customer does not leave until completely satisfied. They go above and beyond, a PLEASURE to do business with these folks.

I took my truck here, before trading it in, for a second opinion after "Christian" Brothers told me…read moreit needed $8000 in repairs. This is after i had already spent $10k on this 2020 truck in last year. R&E inspected it for $50 (CB would have charged close to $200) and could not find the "problems" CB did. First impression is that i found my new mechanic and they are honest and friendly people. Thanks R&E!

Over the years, I have utilized R&E Auto Services on Rayford Road. They serviced my 2014 Ford…read moreEscape and it ran to the 298,000 Mile mark. R&E also services my Mazda CX5 SUV and I am confident it too with expertise and services provided will also get well over 100,000 Miles. Recently it was service time for our Lexus 350, I reviewed service need with R&E Auto and they provided a clear and concise estimate, also provided, was the timeline of the service, and they were spot on in terms of vehicle readiness. The Lexus is running great, I want to commend the expertise of the mechanics as they did inform me of a need that was still under warranty, and suggested taking it to the dealer for that particular service need. I highly recommend R&E Auto for service needs and or assessments. A business that from ownership, office manager, to the skilled and extremely knowledgeable mechanics, they truly are focused and passionate about great service.

BEST imaginable pros - honest, friendly, timely service at reasonable prices! Pinch me! I'm not…read moregoing anywhere else. Larry B

Did a state inspection with them couple of months ago. Nice people, fast service and reasonable…read morepricing. Highly recommend!!!

Hands down best service in Houston. They were very quick on getting the repair quote, getting the…read moreparts and getting the job done. Very fair on price!

Very friendly, fast service and knowledgeable. Would recommend to anyone who lives in the area.read more