Thank you for emailing me the security guard footage! I feel…read moremore confident now that we would use ASAP again. ===================================== I do appreciate you responding. I was so impressed with your initial process and then sat at my hotel wondering why I never got an email, text or call when the guard service was to begin at our HOA property. Fortunately, neighbors have since mentioned seeing the guard in the alley, not the driveway as requested. But at least he was there. The last time we used a guard service during tenting there was a text log. "Guard has arrived for the 8pm shift". "Guard has finished the shift". We could also text the guard for an update if needed. You should ask your clients if they want these kind of updates, not just for emergencies.

This business has some pretty great online classes that are easy to complete and affordable. I also…read moredid the in house 8 hr course to obtain my guard card which was not that bad. I wish they offered better resources on how to obtain additional qualifications, where to purchase recommended gear for security guards etc. I eventually got all of these answers but had to inquire about these items. Not a big deal and still recommend this company, Just recommend this information be built into the guard training.

Couldn't be happier with this job -- every aspect was handled at the highest level. The install…read moreitself was technical and efficient, and the end result is clean: hardware, touch screen, and mobile app all work exactly as they should. Communication throughout was excellent -- nothing was left unclear. Really enjoyed working with Yud and his team. On top of that, they also helped me out with computer networking -- came through in a pinch and saved the day. Honest, efficient, and security done right. They even took the time to train me on everything afterward.

Cost effective and easy to work with. They installed a wireless network for my house and back…read moreyard. They also worked well with other service providers who were installing equipment to interface with the network.

Omar did a fantastic job replacing an ethernet cable to one of my outdoor security cameras. He…read moreshowed up on time. He ran the cable on my roof and was done with in an hour. All done at fair price. Fantastic Job!!

Omar did a tremendous job replacing our old cameras, running new cable, and adding cameras in the…read moreareas where we wanted better visibility. He was very thorough with the estimate, set clear expectations around timing, and kept us updated on product delivery so we always knew what to expect. His team did meticulous work from start to finish, and Omar stayed communicative throughout the day with progress updates. ConnectWorks LLC is the best in the area, and I would not hesitate to hire Omar again for other jobs or recommend him to anyone looking for security camera installation.

I have been a customer of Watchlight for 16 years. Not only am I proud to support a local San…read moreDiego County company, but their customer service and response is stellar. Due to recent home renovations, I requested Watchlight to send out a technician to assist and support - and they certainly did: Christian was my tech and provided excellent service. He was knowledgeable, thoughtful, considerate, and most importantly, addressed my requirements and reaffirmed why I have chosen Watchlight (f/k/a Alarm Relay) to protect my home and family for almost 2 decades. Well done, Christian and Watchlight team!

The service at the company is excellent but the staff is the real highlight especially Giovanni he…read moreis the most dedicated employee he is thorough, knowledgeable about the alarm system and overall very polite-I hope this company appreciates what a great employee they have in the company!

Wired SD provided an extremely efficient and professional service. We needed a Samsung Frame…read moremounted and they provided a competitive quote with clarity on what's included. Relative to other providers their communication was on point and did not need undue back and forth conversations or asks for me to call them etc. Scheduling was automated and the process was a breeze. Day of installation there were delays on their previous appointment and they called ahead and worked with me to reschedule. The installation was done perfectly. Kudos to Pablo and team.

I waited two days for a response. They only wanted to provide a quote based on the picture I…read moreprovided and were unwilling to visit the site for an estimate. For a tile project, shouldn't there be an onsite evaluation to assess the work required? Moreover, if you had visited my location, I could have discussed two additional tasks that would significantly increase the scope and cost of the project to your advantage. In response to the owner, I did provide descriptions for additional projects in the original request. I was concerned about potential damage to the tiles that could require significant repairs. I have expressly said that I was willing to pay a premium for proper handling of the situation. When I mentioned those concerns, other providers did express a lot more caution about the tile situation and they came out to make sure it could be done. I understand that there's an opportunity cost to come out in person but I expected a premium service provider to be able to do so. That's simply not materialized.

A few months back very early in the morning saw one of their cars on the 52 east who could not stay…read morein their lane. This individual was swerving around. I attempted to contact mgmt privately regarding this with no response. Heard other rumblings in the community about unsafe driving from this company, so thought I would share. REPLY: I did attempt to contact them when this happened but did not hear back. I did hear a very credible account from another driver who experienced something similar.

Great customer service! Great leadership!…read more Fair pricing! Easy to do business with! Locally owned and operated!