1. San Diego Cctv Pros

    1. San Diego Cctv Pros

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    San Diego, CA

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    San Diego Cctv Pros

    4.4 (40 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - San Diego Cctv Pros

    Security monitoring services

    San Diego Cctv Pros Photos

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    9 years ago

    wanting to add a video the camera system San Diego CCTV pro's installed have help out tremendously.. https://youtu.be/7fT3rhquyRg

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    9 years ago

    Those guys are very busy and don't want to deal with small jobs. Was promised a response several times but never heard back from them.

    Business owner information

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    Guardian Integrated S.

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    Ask the Community - San Diego Cctv Pros

    20 February 2017. I have tried to access their web page several times. After 4 minutes the search times out. Are they still in business? Thank you, Jim

    Hello Jim, We are sorry to hear that our web page wasn't reachable at that time, we are using… 

    Don’t See Your Question? Ask Away!

    Review Highlights - San Diego Cctv Pros

    The first visit was by one of their technicians (Edgar) and the second was with the owner Judah.

    Mentioned in 6 reviews

    Read more highlights

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    Ameritechs

    Ameritechs

    4.6
    (16 reviews)

    Excellent Work on Our Access Control System!…read more I am very impressed with the service we received from Ameritechs. They came in to handle the wiring for our current Access Control Unit and did a fantastic job. They were thorough, testing every single lead to ensure everything was wired correctly. Thanks to their expertise, all of our strikes and doors are now functioning perfectly within our system. Professional, efficient, and highly skilled--I would definitely recommend them. Thank you for the great work!

    The problem started when Ameritechs installed 10 cameras on my home camera system and did not…read morerecord the passwords or give them to me. I don't know anything about cameras and passwords so I didn't know to ask. When it came time to change the NVR, I was told they don't have the passwords and will charge me $750 to retrieve them from the cameras. I shouldn't have to pay for something they should have provided in the first place. Chris came over for $50 and examined the cameras, the analog ones that needed to be replaced, and suggested a new NVR. I got an estimate for $3030 to replace 3 cameras and the NVR and reconnect existing cameras to NVR. Without NVR it was $2130. There were no details about specs for the cameras or NVR. That's like sending a customer an invoice for $30,000 for "a car." People generally want a little more detail about what they're getting. I asked that they first just come out to retrieve the passwords for the 10 cameras, fix camera #7 that stopped working, and fix a screw that their tech stripped when he installed that camera. They said they wanted $750 to retrieve the passwords. They also wanted to charge $129 for someone to come out again and look at the cameras again, when I just paid $50 for Chris to look at them. And I maintain that I should not have to pay for something that they should have provided to begin with. I asked how many TB was in the Uniview NVR as the estimate didn't specify. The first time I was told it "supported storage" of 16TB to 32TB. Next email said the NVR comes pre-installed with 4TB storage. Next email said the NVR on the estimate does not come with any storage - they planned to reuse the old hard drives from my existing NVR - but no one ever asked me about that. Those drives were at least 5 years old and at end of life. If I wanted new hard drives, it would be an extra charge. I asked if cameras were 4K (the estimate only says 4MP). Finally, was told they would be 2K at $140 each. I asked about the warranty for the equipment. They said it's manufacturer warranty, not theirs, but didn't know and never said what it was. Isn't that something that every buyer wants to know? What is the warranty! Next estimate added $200 to reset the camera #7 that was not working, plus $750 to reset the other 10 cameras so I would have the passwords plus the $3030 for 3 new cameras and NVR - so $4624. And that probably didn't include any hard drive for the NVR as they were going to reuse my old ones. I got a lot of other confusing emails from Kanani interjecting things we never discussed like suddenly asking me if I wanted a hybrid DVR. I don't need a hybrid DVR. Then Kanani thought I wanted Uniview cameras. I never said that. Every time I asked a question, I got a different answer. Every time, the price got higher or didn't include some component that would be extra. I had another company come out to try and reset the camera passwords. He said that brand of camera TVT (Shenzhen TVT Digital Technology Co., Ltd) is difficult and takes 45 minutes to reset the password for each camera and get it onto the Avalonix XVR (which is why Ameritechs didn't want to do it either). He said it would be cheaper to replace the cameras with new 8K cameras. So, the 10 cameras that I just paid Ameritechs $4,439 to install in the past two years are now worthless. That doesn't seem like good customer service. I feel I was taken advantage of - I'm a senior citizen now and a woman alone and always a target to be ripped off because I don't know what I don't know. I think we might end up in small claims court because I really got screwed over. I don't have energy for it but some things you can't let stand.

    Home Alarm - Authorized ADT Dealer

    Home Alarm - Authorized ADT Dealer

    4.2
    (96 reviews)

    My wife and I are very happy with the items that were installed in our house. The sales person and…read morethe installation person were both very helpful and friendly. Whenever there is an issue, I call my ADT Representative, Kyle, and he takes care of it for me. I recommend to all my friends.

    If I could give ADT zero stars, I would. I've been a loyal customer for over 12 years, but their…read morerecent service has been an absolute disaster and a complete betrayal of my trust. As a senior citizen, I rely on my home security system for peace of mind--but for months, my ADT system has been non-functional. I made dozens of phone calls, each taking up to an hour just to get past the maze of hold music and transfers. After finally reaching someone who could help, I was told I needed a brand-new system and a new contract. So I agreed, trusting that this would finally resolve the issue. Wrong. A technician came to my home and spent over 6 hours trying to install the system--only to tell me it wouldn't work without new motion sensors, which I had to pay for out of pocket. I was also misled into thinking the new system would work with my existing cameras. It doesn't. The best part? After all that time, effort, and money--the new system doesn't even work. It constantly malfunctions, giving false alerts and telling me doors are open when they're not. Total failure. This is a company that profits off fear, offers misleading sales pitches, fails to deliver basic service, and then has the audacity to lock you into a contract. Their "customer service" is a joke--disorganized, evasive, and completely indifferent to your time and safety. Do yourself a favor--don't walk, RUN from ADT.

    ADT Security Services

    ADT Security Services

    1.5
    (329 reviews)

    We have been ADT customers for 13 years, ever since we were robbed while doing a large home…read morerenovation, including new windows and sliders, so of course we had no active alarm system. The installation was good, not great, but we have a large house and that creates some difficulties with system which is not hardwired. We have found the wi-fi connection to be perfect for our purposes, including simply using our phone if we were already in bed and too lazy to get up and walk to the main panel to set the night "stay" alarm. The monthly bill is within our capacity, but it might be more than others would want to pay. And special technical service is very expensive, $59 for the service call, but a lot more if onsite work is needed, starting at $189 for the first half-hour. In the past, one could get phone help, including direct conversation with technical support, but that seems to have disappeared. We discovered this when the battery in a motion detector sensor started to die and we bought a new battery, only to find that we could not open the sensor to get at the battery itself, even after watching videos from YouTube and ADT itself.

    I have problems with ADT…read more I have an alarm constantly going off all day long. I spent three hours on the phone with support department last Thursday and was disconnected four times. Support could not fix it. We tried every suggestion and even did a video connection for them to review the equipment and hear the beeping. They had me disconnect all of the smoke alarms and the beeping continued, they had me remove all the batteries and it still beeped. They had me reset the system and it still beeped, they had me remove the batteries from the keyboard and it still beeped. They had me shut down the system and it still BEEPED! I am checking the one star box only because there is no zero or negative stars. STAY AWAY FROM ADT I had to wait almost a week (Wednesday) for a service call. The service person checked everything and could not resolve the problem and told me it would cost $180.00 an hour to research the problem and I need to call the service department again. I called Tuesday and told them I want to cancel after 10 years and was told they will send a repair person again and they would waive the service call charged. I was told that the representative would be here between noon and 4:00 pm so I had to take off from work. THE SERVICE REP NEVER SHOWED UP AND NEVER EVEN BOTHERED TO CALL. This is the worst customer care I have ever experienced and lack of response. I will be cancelling my account in the morning. ADT shows no concern for loyal customers. I will suggest to anyone reading this, DO NOT USE ADT SECURITY under any circumstances. There are many companies that can be used for less money and will respond to customers .

    San Diego Cctv Pros - securitysystems - Updated July 2026

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