Bud Hopkins is the best! Late Friday night, we discovered a water line leak between the upstairs…read morefloor and the downstairs ceiling. Somehow, Bud worked us into his busy Saturday schedule and took care of it. Super nice man, high quality work, and a more than reasonable price. What more can you ask? We highly recommend Hopkins Plumbing & Heating.

We requested replacement of a toilet and kitchen faucet with leaks. Asked to replace an older…read moretoilet while they were at it. We asked at the end of last week and Jered and crew came as promised at 8 today, the following Tuesday. They assessed the issues, went out for replacement units and did an excellent replacement job in the next two hours. The price was right too. We are believers and future customers!

I could not have asked for a better experience. Easy 5/5 stars. I will be calling Ladd's only from…read morehere on out. They took care of our complicated boiler issues no problem. They were professional, knowledgeable, and more than fair pricing. Same day service. They traveled far for us. Seriously, pick Ladd's you will not be disappointed. Great people.

I can't recommend him enough! I had a called 8 plumbers to come fix a backed up sewer line, but…read moreMike was the ONLY plumber to call me back! He was super nice and got the job done in 20 minutes, and was affordable! I'll be a lifelong customer now. Thanks, Mike's Plumbing, for doing a great job and answering our SOS!

this guy is the best! Good communication, reliable, know's his stuff and honest. He's the first…read morename on my plumbers list from now on. You won't go wrong if you chose Mike.

I would recommend Lakeview Plumbing. On time, very friendly well job done, explains what has to be…read moredone and what he did to fix it. Very fair price on his work.

Brandon provided fast communication, reasonable charge, excellent service, and efficient work…read moreprogress. Lakeview plumbing is highly recommended!

Never again! "Turned off" to a "bunch of bull" from Turnbull Plumbing. Not reliable or trustworthy…read more I had a 10 o'clock appointment on February 25th to get a leaky sink sprayer replaced, see about installing a new dishwasher , and repositioning a water heater. They didn't even have the professional courtesy to call and let me know they were running late. At 10:45 AM they still hadn't showed up so I called the office. The receptionist offered no apology, just said they were running late. (Duh!!) I replied, so why didn't someone call?? She simply responded, 'I'll get back to you and hung up.' The plumber finally arrived at 11:45 AM with a journeyman, and offered no apology. In fact, he was not a very pleasant or communicative person, although with each thing he looked at, he informed me there was a problem. To make a long story short, what I assumed might be $200, was almost $500. Unfortunately, I was told upfront, their policy was not to give estimates so I took my chances. I had used them in the past, as had neighbors in my condo development and been happy. THIS IS A VERY DIFFERENT COMPANY NOW and not for the better! In hindsight, I believe the 'no estimates' is their sneaky, dishonest way to inflate prices. They seemed to have no problem cashing my check within 24 hours , yet they've refused to respond to phone calls and VM to get back to me with a price breakdown. Not only is this terrible customer service; it's unreasonable and unprofessional. I've waited over two and a half weeks to hear back from them to no avail. Shame on YOU! Andrea D., Bath

Hot water heater started flooding the basement. Called Turnbull Plumbing and spoke with Becky…read more She sent John and Basil out to fix things. 3 hours and a new hot water heater later, I have hot water again. John even had the patience to deal with my pain-in-the-butt home repair warranty company so I could get re-reimbursed. Fantastic response and service!

Possibly the worst phone etiquette I've ever experienced. Called with a simple problem with the…read morefaucets in my shower and looking for help. Was transferred to the service department who answered with "Hello?!", as if they were angry at me. I'm thinking, "Is this the service desk? Who is this? Did I do something wrong, why's he mad?" I explained my issue quickly to absolute deafening silence. The man said "Yeah....You have to get it fixed.", as though I was an idiot. That's why I'm calling you. I said, "right," thinking maybe I hadn't explained the issue correctly. I described the three-handle setup, what was occurring, that I was aware of the stems and that maybe the O-rings or boot were just worn, but I had butted my head against it for a week and needed a professional. More. Silence. Long stretches of nothing. Then a dry and bothered tone said, "Yeah, you need to replace the parts. You can't just 'clean' them. You'd have to call up and order and replace the parts, sometimes the whole assembly........." I said, ".......Right. Soooo...." I mean am I supposed to order this?? If I knew the right part and could fix it, what am I calling you for? I said calmly but confused, "Is it something I can just go to the store for? I looked at the stem, but don't see a model number or brand or anything to get the right size and make. I'm also not sure if it is just that or if the whole assembly is having a problem." The half-asleep, half-bothered sounding gentleman replied with, "You have to have a tech come check it out for you.......Gerber's common........" Okay, are you training me to do your job or are you supposed to help me? So send a tech!! How about, "A tech will have to come out to help you, I can set that up now for you if you'd like!" No, he was halfway through another explanation of, I think, why this is my problem and not his when I just hung up. The entire call had the air of, "Okay, and what do you want me to do about it? I'm just a plumber." I didn't even get to the experience of working with these people because of this awful, patronizing phone etiquette. If this is your business, please get someone half alive to answer your phones in the future so I can even get to the part where I give you my money, which is all I wanted to do.

Great company with professional integrity & experience. After another local company left us hanging…read morewithout showing up for a scheduled appointment on our boiler, I contacted this business in person. John, the owner, not only took the time to explain the options to me, he also advised the specific material he would recommend & why, he also gave me an estimate and idea when he could squeeze us in as we are not customers. Work completed today by Art (a real pro) and all is good. Thank you RJ Energy!

Buyer beware. These folks padded the bill on an annual furnace service that required a minor…read morerepair. The technician spent 1.5 hours (by his own admission), but billed for 2.25 hours because (the fine print on the invoice revealed) we were charged for his travel time from his previous job to our location. We were also charged a dispatch fee. Neither the dispatch fee nor the travel charge were disclosed when we booked the appointment. This resulted in about $167.00 padding on an already hefty bill. The client, my mother, is a frail senior on a fixed income. Bilking seniors is not a good look, A-1. Oh, and showing up to a job drenched in cologne (I believe it was patchouli, to which both my mother and I are allergic) is decidedly unprofessional.

Matt is one of the most honest and reliable plumbers I've ever used. His rates are reasonable and…read morehe does what he says he's going to do. I highly recommend him for any project.