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    Ladd's Plumbing

    4.5 (8 reviews)

    Services - Ladd's Plumbing

    Faucet installation

    Plumbing inspection

    Plumbing installation or replacement

    Ladd's Plumbing Plumbing Photos

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    Recommended Reviews - Ladd's Plumbing

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    1 year ago

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    1 year ago

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    7 years ago

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    6 years ago

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    4 years ago

    Great company, excellence is the only way to describe their work ethic. Jarred is very fair....

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    9 years ago

    Great plumber. Always calls back quickly and does good work. I've hired Jared and crew for both big and small jobs. Highly recommend.

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    Turnbull Plumbing and Mechanical

    Turnbull Plumbing and Mechanical

    (6 reviews)

    Never again! "Turned off" to a "bunch of bull" from Turnbull Plumbing. Not reliable or trustworthy…read more I had a 10 o'clock appointment on February 25th to get a leaky sink sprayer replaced, see about installing a new dishwasher , and repositioning a water heater. They didn't even have the professional courtesy to call and let me know they were running late. At 10:45 AM they still hadn't showed up so I called the office. The receptionist offered no apology, just said they were running late. (Duh!!) I replied, so why didn't someone call?? She simply responded, 'I'll get back to you and hung up.' The plumber finally arrived at 11:45 AM with a journeyman, and offered no apology. In fact, he was not a very pleasant or communicative person, although with each thing he looked at, he informed me there was a problem. To make a long story short, what I assumed might be $200, was almost $500. Unfortunately, I was told upfront, their policy was not to give estimates so I took my chances. I had used them in the past, as had neighbors in my condo development and been happy. THIS IS A VERY DIFFERENT COMPANY NOW and not for the better! In hindsight, I believe the 'no estimates' is their sneaky, dishonest way to inflate prices. They seemed to have no problem cashing my check within 24 hours , yet they've refused to respond to phone calls and VM to get back to me with a price breakdown. Not only is this terrible customer service; it's unreasonable and unprofessional. I've waited over two and a half weeks to hear back from them to no avail. Shame on YOU! Andrea D., Bath

    Hot water heater started flooding the basement. Called Turnbull Plumbing and spoke with Becky…read more She sent John and Basil out to fix things. 3 hours and a new hot water heater later, I have hot water again. John even had the patience to deal with my pain-in-the-butt home repair warranty company so I could get re-reimbursed. Fantastic response and service!

    RJ Energy Services

    RJ Energy Services

    (3 reviews)

    Great company with professional integrity & experience. After another local company left us hanging…read morewithout showing up for a scheduled appointment on our boiler, I contacted this business in person. John, the owner, not only took the time to explain the options to me, he also advised the specific material he would recommend & why, he also gave me an estimate and idea when he could squeeze us in as we are not customers. Work completed today by Art (a real pro) and all is good. Thank you RJ Energy!

    Possibly the worst phone etiquette I've ever experienced. Called with a simple problem with the…read morefaucets in my shower and looking for help. Was transferred to the service department who answered with "Hello?!", as if they were angry at me. I'm thinking, "Is this the service desk? Who is this? Did I do something wrong, why's he mad?" I explained my issue quickly to absolute deafening silence. The man said "Yeah....You have to get it fixed.", as though I was an idiot. That's why I'm calling you. I said, "right," thinking maybe I hadn't explained the issue correctly. I described the three-handle setup, what was occurring, that I was aware of the stems and that maybe the O-rings or boot were just worn, but I had butted my head against it for a week and needed a professional. More. Silence. Long stretches of nothing. Then a dry and bothered tone said, "Yeah, you need to replace the parts. You can't just 'clean' them. You'd have to call up and order and replace the parts, sometimes the whole assembly........." I said, ".......Right. Soooo...." I mean am I supposed to order this?? If I knew the right part and could fix it, what am I calling you for? I said calmly but confused, "Is it something I can just go to the store for? I looked at the stem, but don't see a model number or brand or anything to get the right size and make. I'm also not sure if it is just that or if the whole assembly is having a problem." The half-asleep, half-bothered sounding gentleman replied with, "You have to have a tech come check it out for you.......Gerber's common........" Okay, are you training me to do your job or are you supposed to help me? So send a tech!! How about, "A tech will have to come out to help you, I can set that up now for you if you'd like!" No, he was halfway through another explanation of, I think, why this is my problem and not his when I just hung up. The entire call had the air of, "Okay, and what do you want me to do about it? I'm just a plumber." I didn't even get to the experience of working with these people because of this awful, patronizing phone etiquette. If this is your business, please get someone half alive to answer your phones in the future so I can even get to the part where I give you my money, which is all I wanted to do.

    Ladd's Plumbing - plumbing - Updated June 2026

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