Another upgrade, another great installation from CCS!…read more Bart recommended just the right speakers to install in the ceiling for Dolby Atmos and dts:x, and Milton did a great job placing them in the optimal location for 5.1.2 surround, relocating my rear speakers, and setting up my receiver. I have been doing business with CCS for years, and they just always nail it. I recommend them to anyone who asks.

Very professional and thorough. Outstanding long term…read morecustomer service. My house sounds like a theater and my back yard like a concert. Clean installation with top quality products and design. No wires. No cable boxes. Nothing to see but TV and speakers.

Fantastic company with fast service and great staff. They provide excellent value with their…read moreservice and have always had our needs met within a week or less. I highly recommend this team for any of your professional or personal needs. Happy to be a reference - please call me at 336-249-1011

We used Merge Tech to install all of the audio and visual in our new home. They were extremely…read moreknowledgeable, professional, and friendly. If there is ever a problem, or I have a question about something, they are more than happy to help. I would highly recommend them to everyone!

Great equipment at a great price.The install was done earlier than promised. Manager took the time…read moreto walk me through my selection, as well as synching the unit with my phone. He answered every question I had. I can't recommend this amazing shop enough!

Estimate provided on Yelp no where near the actual price. Very misleading even though I included…read moreall my needs. They should not generate an automatic response and not really look at what customer is looking for.

Ive been with Carolina Alarm for over 20 years......they are fantastic!!!!! The app is great to set…read moreand unset the alarm from home.........or check cameras......very reasonable also!!!!!! SUPER SATISFIED!!!!!!!!

While I want to support a local company these guys make it difficult. Their brand new…read morestate-of-the-art Honeywell Lyric system was installed in my new home by the builder. This thing has all the bells and whistles of a modern alarm, but as it turns out they're all hidden behind a paywall. My $255/year got me something they called "internet monitoring". I assumed based on the name that meant I could monitor my alarm over the internet or an app. But no, that's basically Carolina Alarm using your internet connection for monitoring. If your alarm goes off they get notified and you get a phone call (it's 2018, not 1996). In order for you to get notified via SMS or push notification they require and extra yearly fee. Also to add all of the cool home automation features the Lyric is capable of handling, another yearly fee! When I realized the limitations of the system I wanted a full refund (I was going to buy a Simplisafe system, and ultimately will when my year is up) but was told I could not be refunded as it was paid for as part of my home closing. Just a lame excuse!! I ultimately paid for it and should be able to get MY money back if I choose not to use the monitoring. So I guess I'm in for $255 for a year, but they won't be earning my business next year. Shame!

Stero wire connection to speaker wasn't working. Carlos knew exactly what to do. He ran the wire…read morethrough the crawl space, spliced the wire, connected the speaker and everything is working like new. He was courteous, efficient, and helped me out.

Not happy with the service, technicians were late, quote was extremely lower than actual bill…read more After speaking with the owner he committed to giving a refund and never followed through after countless attempts. Quality of equipment used was sub standard. Overall I would not recommend this company, definitely not customer focused!!! Your business is built on lies, your comment about not doing business with me is a joke!! It's funny how you cashed my check, but now are unfamiliar with who I am.. I guess that's why I never received the refund you promised!! Steer clear Triad area!

These guys were great! Their schedule was flexible to fit mine and they were extremely pleasant…read more They made sure to avoid making a mess and cleaned up after themselves (even bringing their own shopvac!). They did great work and I would recommend them for anyone - large or small job. Took them no time to mount my tv into brick and I am confident it's secure.

I called the owner and it sounded like he could mount my TV and I made an appointment for Monday to…read moreget it done. I got the confirmation email and everything. They never showed up. I called them 5-7 times and they ignored all my calls and voicemails. They at one point did pickup and but hung up the phone. Not sure how businesses like this are still around.