Outstanding service and always responsive. Excellent product expertise and great problem solvers. Thy make sure you are satisfied.

Very knowledgeable. Very clean. Got everything to work exactly as they said. Took the time to explain everything after. I highly recommend them. read more

We've been happy Carolina Custom Sound customers for 20 years. The one thing I've learned after having a house full of electronics is that my husband & I are hopeless if ANYTHING causes them to not work properly. And nothing is more frustrating! That is why CCS is such a wonderful source. Whether it's making sure our systems are running smoothly or offering the best equipment choice for our needs, they have been prompt, professional, well-priced & have done it all with a smile. Honestly, don't know what we'd do without them. read more

Thanks yo so much for a wonderful product. The Slydlock Nook Mount worked beautifully in my 52" nook. It is very strong and holds a 65" TV. Easy to install and love that it tilts. I recommend customers buy directly from company. Purchasing and delivery was fast and easy. The company offers support for those out of the area. read more

When I decided to upgrade my projector, I only made one call- to Bart at CCS. I had done some online research, and had settled on what I thought would be the best fit for my room. After Bart got on the job, he showed me a completely different option I had not thought about, and as usual, Bart was right. I love the picture of my new Sony 285e. The difference between true 4K and pixel shifting is great. I even had an issue with my HDMI cable run not being fast enough, and they got me an appointment to have the new one I ordered installed the day after it was delivered. As usual, great sales, service, and products from Chris and his stellar crew. read more

Milton Landers is the best tech installer out there. So professional and always does a 10/10 job. Just got new speakers put in, now I can blast Lil Wayne at my crazy house parties! Love this company and everyone who works there, especially Caleb. read more

The team at Carolina Custom Sound did a great job from initial phone call to completed project. They quickly diagnosed the issues with my Sonos systems and had me listening to quality sound in all my new home's rooms. 100% recommend Chris and Milton. read more

Robert and Kevin came to do my install and were SUPER quick and efficient. We had a niche above the fireplace where we wanted our 65" flat screen, the not only hung it PERFECTLY, but hooked up my direct tv as well so that it would stay centered. lol! They cleaned up as they went, collecting any dust from their drills and cleaned my TV after! I would HIGHLY recommend them for any flat screen installs you want to make sure are secure! Thanks guys! read more

I purchased the SlydLock mounting bracket for my fireplace nook from CCS. While this is designed to be a DIY product, I did have a few questions and needed some clarification on my mounting situation. Chris was more than helpful and always provided immediate responses to my inquiries (even on a weekend). Top notch customer service. read more

Outstanding service before and after the sale. The installers were onetime, efficient, neat and very courteous. I would highly recommend. Very happy with my experience. read more

Can't say enough about Carolina Custom Sound. The entire process was easy and very professional. When we started the process we had no idea what we needed for our house. Bart spent extra time with me and especially my wife to make sure we understood his recommendations. The installation team of Milton, Brad and Travis we also very attentive to detail and making sure we were comfortable every step of the way. If you have home audio or video needs I would 100% recommend these guys. read more

Set up an appointment and person Never showed! Got a Call 3 hours afterwards. Wish my business could afford to blow off a Grand or so in Revenue. read more

Carolina Custom Sound installed my surround sound system for me and I couldn't have asked for better service from start to finish. Bart is very knowledgeable and answered any questions I had, working with me to put together a system that fit my needs. He and Milton did an excellent job on the install (my wife is very happy their cable organization is much cleaner than mine was lol), the system both looks and sounds amazing. I highly recommend them for any of your audio/video needs! read more

What a terrific experience! Chris and his crew at Carolina Custom Sound are just the best! They did an outstanding job working with a 72 year old client's home theater install. Everything was on time and way under budget. Even with a few last-minute changes, Chris was helpful and accommodating and just went above and beyond to make things perfect. The guys who did the install were on time, clean, neat, polite, knowledgable and very helpful. They explained the remote and how things worked together with the new sound system, TV, and old equipment like the record player and VHS player. Everything works together seamlessly! They even helped her move the old heavy CRT TV into another room. They explained everything in easy to understand terms, and made sure she had everything she wanted and nothing that was unnecessary or over the top for her needs. I'm so glad I didn't go with a mega-store. I bought everything through Chris, used his expertise, and got a much better deal than I could have found anywhere else. I highly recommend Carolina Custom Sound! read more

Tremendous customer service. Chris and his team do an outstanding job. Carolina Custom Sound's service after the sale is awesome. When you have problems they are ready to solve your problems without question. read more

Carolina Custom Sound did a fine job recommending and installing my home theater system. Their proposal was sensible and reflected my desires and budget, They were able to schedule installation just a few days after I accepted the estimate. The work was efficient and professional, with excellent workmanship, resulting in a handsome system with no visible wiring whatsoever. In fact, the overhead flush-mounted speakers are so unobtrusive that not one visitor has spotted them before I point them out! CCS did initially overlook one specified feature but returned promptly to complete it. I heartily recommend Carolina Custom Sound as a superb resource for planning and installing your audio/video system. read more

Chris and his team were nothing but superb from start to finish. I had an idea as to what I wanted for TV and sound throughout my house, and after spending some time with us, Chris made a few suggestions then literally took care of everything, from start to finish. The final product, which was done when he originally said it would be, was better than expected. read more