I used Wawao Pet Hotel for my dogs June 2019 and had an awful experience. Less than 12 hours after…read morethey arrived my beautiful Shih Tzu died of heat exhaustion. The hotel guarantees they have air, but it was turned off for the night and she overheated. The workers did not cool her down or got her medical attention fast enough to save her. She was a healthy dog, having just been checked by two vets, one in the USA and in Mexico. When I picked up the other two (and my girl in a wooden box), they living dogs were covered in dried feces as well as their beds Even though I had paid for baths. The poop was matted into their hair to the point it had to be cut out. This place is the WORST! Do not use.

Poor management of animals. No A.C at night for the animals staying overnight. Staff lacks…read moreexperience and consideration.

Great vet clinic, repaired the femur on our dog, at a fare cost. They provided physical therapy…read moreand even a pool for additional therapy. Thanks

The Veterinarians took good care of my dog for several years but.....on his last grooming there my…read moredog was badly injured by the groomer and when I picked him up, they didn't even have the decency to tell me. They just let me discover the extensive cuts by myself. I will never go there again because of the trauma experienced by my pet. Just awful!

They did an awful cut on my Pomeranians hair is uneven there are deep cuts and long cuts around…read moretheir head ... I don't know how much experience this groomer has but NEVER will I ever take them back . The staff is friendly I'll give them that . When I called they did offer to rectify the problem but honestly I do not want that same groomer touching than ... Their tail is terrible - nothing what I asked for

I personally hate this place. I took my two small dogs in at 11 o'clock. They said they'd be done…read moreat 4 o'clock which I thought was too much time and I went back at four they were not done till five.. On top of that one dog just barely had a haircut around her face and the feet. The other dog was done just OK.. Cost was $1000 pesos. Told me they had over 20 dogs and they're doing shampoos and cuts. I do hope my dogs don't get kennel cough with a large amount of dogs in there all day.. Find a better more humane place to have your precious dogs, cut and shampooed. Not good not good not good. bob

From the owner: Somos la Clínica Veterinaria más completa en Puerto Vallarta, contamos con servicios de…read moreespecialidades como dermatología veterinaria, fisioterapia veterinaria, oftalmología veterinaria, radiología veterinaria, además de contar con servicio de baño y estética canina y felina y pensión para perros. También contamos con una variedad de productos que harán feliz a tu mascota.

Several years of excellent care with my 2 cats. Fluent English spoken. Credit cards accepted.read more

My dog has been dealing with hotspots and getting my dog antibiotics to help her in the US would…read morecost 500+ in vet visits and medicine. Came here today and picked up 8 weeks worth of treatment for future outbreaks, only $25 bucks for the medication. Save yourself some money and stop by for any medication your pets may need.

I was crushed to learn there isn't a cat cafe in Puerto Vallarta, but then I discovered PuRR…read moreProject. Turns out, it's more than possible to get your feline fix in PV! PuRR Project is a no-kill cat sanctuary on the outskirts of El Porvenir that is home to over 200 cats. If that isn't wonderful enough, they also organize shelter visits, adoption events, spay/neuter clinics, and many fun social events to promote and support their amazing work. While you may be in Puerto Vallarta for vacation, I guarantee you will happily abandon the beach for an excursion to PuRR Project. Shelter visits are held twice monthly from November to April and cost a mere 400 pesos, which goes toward the shelter's expenses. As soon as I saw there was one scheduled during my time in PV, I emailed the organizer to reserve a coveted spot. There was no way I was missing out on this! My morning at PuRR Project was, in a word, spectacular. I took an early morning bus downtown then made my way to Plaza Romy where I met up with volunteers Brenda and Glenda and four fellow cat enthusiasts. We were a smaller group than usual, so we all piled into one SUV and then immediately kicked off our journey to the ranch! As a bonus, you will absolutely enjoy the lovely scenery and lively cat talk along the way. Nothing can prepare you for your arrival at PuRR Project. The moment we pulled up to the gate, we were greeted by a three dozen strong kitty welcoming committee. Get ready to give out plenty of treats and scritches! As we explored the ranch, it was heartwarming to see so many cats living harmoniously together. And they are all so friendly and well-adjusted! In addition to the free-roaming residents, there are several casitas for groups such as kittens, seniors, and special needs cats that need to live indoors. As the saying goes, it takes a village, and the on-site staff and volunteers are doing a remarkable job caring for these cats. As a tourist, I was only able to have a short but sweet experience, so if you're local you need to get involved with this remarkable organization. Volunteers are the lifeblood of every non-profit and your help will go a long way. What can be more fulfilling than playing a part in keeping a plethora of cats happy and healthy? PuRR Project is providing such essential services to the cats of greater Puerto Vallarta, and I wish them continued success in their endeavor.