It's my annual review time, and I'm fortunate to be able to stop by Fernley Urgent Care to get my…read moreblood drawn. This day I met Estefani who was fast friendly and efficient ! I've tried Banner in the past and unfortunately walked away with a $900 bill. Needless to say, I'm so glad I made the switch. I absolutely love that they use MyChart--it gives you complete access to your lab results, medical testing, and progress notes. Having that kind of transparency and easy access makes such a difference. If you need urgent care services or just need labs done, this is definitely the place to go!

When My baby brother was young at the time, he complained a lot about his stomach hurting (mind you…read morehe was only 10). Our grandma would always take him in and we would always get the same results, "nothing is wrong with him." Until one day our baby brother got air lifted to a Reno's Children's Hospital and they figured out that it was his HEART! Unfortunately he did pass away but He got to live an extra 3 years thanks to the Children's Hospital in Reno and Utah. Now my other brother (he never ever complains about anything) looks so in pain and uncomfortable. We were not sure what was going on and his breathing was off. Unfortunately This BANNER CHURCHILL EMERGENCY ROOM says they can't do anything, that he needs to see a Primary Care Doctor???!!!!?? That is why we went to the emergency room & because he was having respiratory issues! There was NO tests done, NO CT scans, nothing! This is ridiculous.

BEWARE!!! Parents…read moredeserve honest, transparent billing -- not confusion, stress, and surprise charges months after delivery. Be extremely careful before trusting this hospital with your care or your money. Just because this hospital seems affordable, be warned -- they'll hit you with hidden charges and endless billing runarounds. I was quoted about $10,500 for childbirth and paid $6,500 upfront based on that estimate. After my baby was born, I was shocked to receive a bill for just over $10,500 with no sign of my $6,500 payment anywhere. I called billing and was told to wait for my payment to be applied. Weeks later, only $2,700 of my $6,500 showed up, and the rest vanished without explanation. Every monthly statement since has shown $2700 as if the $3800 disappeared into thin air. I've called multiple times and received completely different answers each time. One person said the total was correct because of insurance payments (even though the statements already show those adjustments). Another said the real total was $22,000 and insurance barely paid anything -- which doesn't match the itemized bills showing only about $1,000 from insurance. Then I asked specifically where the $6500 went and they gave me amounts that didn't add up to $6500 and also listed adjustments that the insurance paid which is not what I asked. YOU WILL NEVER GET A STRAIGHT ANSWER OUT OF THEM. No one can explain where my $6,500 went or why they still claim I owe another $5,700. Their own math doesn't add up, and they've been unwilling or unable to give a clear breakdown. I have all the documents and invoices that THEY provided. Either they are lying, or giving me statements that are not accurate. I will never come back to this hospital again and I will fight them to no end. At this point I don't care about the money, it's about principle.

I went in on a Saturday to see an urgent care doctor. I found out after paying my copay they only…read morehad a nurse on staff. She googled my symptoms to tell me I had shingles. So Stupid. I told her I had an allergic reaction to a medication and I needed to know what to do. She was just dumb. I ended up having to go to the ER and pay 500 dollars because renown couldn't put a doctor on staff. They confirmed that medication that was prescribed to me caused the burns and blisters on my body.

I like being able to make an appointment so I don't have to sit for hours. Wish they had a doctor…read morefor all appointments, not just Urgent care. Happy with the lab also.

Using my go-to spot for quick care and labs. Today Sarah was the phlebotomist on duty and she was…read morevery pleasant while providing a quick and painless blood draw. Not many people enjoy going to the doctor, let alone getting their blood drawn, but when you encounter people who make you feel comfortable, it makes the experience that much less daunting. I truly appreciate her kindness, professionalism, and ability to make patients feel at ease.

Don't waste your time here if traveling. My husband was seen…read morefor a bruised rib. Medication was ordered which never was received by Walmart. After additional calls were told they could not resend until treating doctor is back and no ETA on when that will be...so after 2 days no medication and were told sorry, we can't help you. Better to use a hospital than this clinic.

Closes early, low staff. Not a typical urgent care found in larger city that is open until at least…read more8pm but they are there if you need them at the right time. Seems able to treat only minor injuries and minor illness. They sent me to hospital for flu treatment. Staff that are there are very friendly.

This is a great primary care, urgent care, and lab. I really like my provider and the front office…read morestaff. The lab draw was quick and easy and painless. 5 stars!!!!!!

Dr Lilyquist is an awesome Ortho Dr. His staff at Swift are great. He did my.hip surgery after I…read morebroke my hip last week. Fantastic Dr. Fantastic. Staff. Highly recommend them. We went to my follow up.yesterday and they took my staples out, and he said I still have 6-8 weeks of recuperating left. Yikes. I have been in extreme pain, like really bad. I got a new inflammation medication and that really helped. Thanks to Dr Michael Lynquist!

My husband messed up on his appointment and Stefanie was so helpful and made sure he didn't feel…read moredumb! We have been here before and they have done a great job, love the staff and the doctors

Renown urgent Care Sparks Los Altos very clean good customer service and it is very nice to have…read morethem very close

Worse! Waiting for hours despite an appointment . Very unacceptable . Very disappointedread more

I was attended to by Felicia A Lowenstein-Moffett A.P.N She…read morewas extremely abrupt. She spent 4 minutes with me. Did not ask any questions. And did not respond to any information regarding my condition and symptoms. When I shared some information about my symptoms she was very impatient even aggressive in her facial expressions and body language. I went back the next day, saw a different practitioner and was told I had a sinus infection & prescribed antibiotics. I knew I was very sick and it was getting worse.

We had a wonderful experience with them today! My daughter is 2.5 and has an ear infection. She…read moreslept horribly the night before so we knew it had to be that. I made an apt for 1:45 because I knew she wouldn't be able to wait HOURS. We waited maybe 35 mins to be seen from our apt time. Not bad at all. She was scared at first when we went back. But once the nurse gave her some stickers she warmed right up. The nurse was wonderful with her! And then the Dr came in and he was great too. He was so kind and she felt comfortable with him. I'm very happy with the care we got today! Thanks again to the staff there!!!

I am sitting here.. been in this room for an hour already... no doctor yet. Just 1 patient was…read moreahead of me.. I'm convinced they forgot about me.

I've been sitting in a room for 75 minutes and still haven't seen a doctor! Next time I'll just go…read moreto the ER Wow, I have to say I'm a little shocked that Saint Mary's did in fact refund me my copay, after posting the above review. It seems as though they do put their customer service to the top of their priority! Thank you Saint Mary's!!! You just earned yourself two more stars.