I love coming here. The drs are efficient and nice they care about you and take time to help you…read moreget the best of your eye sight. Tori at the back desk who helps with glasses and adjusting them is always so sweet. She always lets me know what my costs are and how it is broken down. My prescription is expensive and it's nice to know what you're paying for and how much insurance covers. She is just the sweetest!! Thank you.

Koenig was too preoccupied with politics to give me focused attention for pre cataract surgery…read moreexam. He referred me to the surgeon Dr. Morris with Nevada Eye Consultants and one of my surgeries was botched and needs a lens exchange. Way more dangerous than the initial cataract surgery. Also my follow up appointment was canceled in error, and I had to travel over 150 miles in a taxi to go from Fallon to Reno after the 30 mile ride to Fallon from Fernley then back to Fernley after Reno. Koenig is on Hiatus and his young son who is new to his practice replaced him. I would do business in Reno. Terrible customer service and unprofessional rude, unapologetic staff!

Very friendly and professional! They really take their time to help you and explain everything…read more Large assortment of frames.

Everyone in this office is absolutely wonderful. Very caring about your eyes. The care that you…read morereceived there is exceptional.

I like the doctors. The staff is great (although confused every year by a cash pay client without…read moreinsurance) FYI: Don't be late. They only have a 10 minute grace period.

All of the techs and eyewear fitters are wonderful. But please fire Kim at the front holyyyyyy…read more She's insanely rude, talks down to everyone, berates them and acts like they're stupid. She is single handedly ruining your clients experiences. I listened to the other ladies at the front, they were all very nice to everyone and all smiles. Kim left a horrible taste in our mouths and is the reason I personally will not be coming back for my eye exams after the way she treated my boyfriend. He was nervous to come in as he has never had his eyes checked and she spoke to him like her was stupid and kept sighing like he was an idiot. Berated him for being 5 minutes late when we were actually 15 minutes early but no one was there to help him so we left and came back and she acted like we were idiot children (in our 30s by the way). Also, don't make appointments for 8am then not have the door unlocked for 8am appointments that's asinine. If she were my front desk and a clients first impression I would be incredibly embarrassed.

Loved Dr dykes office and prices, but unfortunately business is now closed and he's retired.read more

Dr. Dykes office is the best…read more Super friendly staff and they made getting new glasses very easy. They also have a large selection of affordable frames for anyone looking for new glasses. Don't forget to say hi the Casper, their unbelievably friendly and adorable dog. Would definitely recommend to a friend.

Dr Macintyre Mackenzie, where do I start !!!! My Hero! Why ? You ask? I have been suffering with…read morepain in my eyes, horrible horrible symptoms and I have been seeing another specialist, which I will not say his name, but almost two years of seeing an this ophthalmologist and nothing good was ever done to help me nothing but a big fat bill ! Horrible! And now as simple as my optometrist Dr Demer referred me to see Dr MACINTYRE !!!! Some meds and the right care! I have not had any of my eyes issues! None! "Knock on wood" since I seen him! I have chronic health issues and I thought it was due to all of that! But Dr MACINTYRE said I have Dry Eye! And hands down I recommend him 1000 percent! Great Dr!

Gave me the wrong prescription and are forcing me to come back in to correct their mistake. I have…read moreto call out of work again to go back and they have zero remorse. I will be changing offices after this is corrected.

I live in Central Nevada and that means I go to Fallon for most everything rather than drive longer…read moreto Carson or Reno. My first visit was with Robertson and that seemed to go well. A hiccup where it was forgotten that I was there for both glasses and contacts. The receptionist was very friendly as was the lady helping with the glasses. I liked Robertson as well. Today was the followup appt for the contacts and I didn't realize it was with Koening. Now, because someone claiming to be a medical professional throws a hissy over a lack of a handshake snd then refuses to keep the appointment his staff made I'm forced to have to find another opthamologist for any future needs. Because someone claiming to be a "doctor" thinks his ego is more important than patient comfort I can no longer return to this office past picking up my prescriptions.

Professional staff and Dr. Koenig is great. I highly recommend. I started seeing Dr. Koenig in 2013…read morewhen I lived in Fernley. I now drive from Sparks.

I stopped in with my daughter after her glasses frame came apart and one of the legs was broken. I…read morehonestly thought we'd be there a while or need a replacement--but Anne fixed them in under ten minutes. Friendly, professional, and incredibly helpful. She knew exactly what to do and treated us with genuine care and urgency. This is the kind of service that makes a stressful moment disappear. Highly recommend! outstanding service and expertise!

I moved out to Tahoe about 5 years ago and finally decided to change all my services to the local…read morearea. I found Truckee Family Eyecare through YELP (of course) . I'm so glad I did. They were booked out for new patients pretty far. The visit was great. The optomotrist took her time to explain issues with my dry eyes and what I can do to minimize the issue. I was also fitted for some really unique frames. They have a large selection of on trend and classic style frames. I will be using them as my eye doctors from now on.