since they took away the orig guy this location opens late and the guy that's there now has no…read morepeople skills. I have to find another location because I come in before work and when the other guy was there he made sure this location was open and available for early vapers. disappointing!!

The store has gone downhill, but I don't blame the workers! We've been customers with Xhale City…read morefor 5+ years, so we frequent this + the Douglasville location; we've visited so much that we knew most the employees by face/name and vice versa. This was back when box mods, VG/PG juice, and kits for building were growing in popularity. The staff members were so enthusiastic & passionate about their work that you could feel the eagerness in matching customers with their needs. Maybe 2 years ago, we noticed a serious decline in variety, inventory, consistency, and very few staff members that are familiar with the products they sell. In turn, many staff members have made recommendations that we KNEW indicated they had no idea what they were doing! Now, they can't keep employees b/c just like all other areas of business, the focus is greed and NOT customer satisfaction/retention. 8 months ago, the hubby got us our 1st nic salt vapes to see if we prefer them over disposables (we go through them too quickly). Few days later, we already taste burnt flavor. Take it up to the store, and we're told it's common....which is why they were discontinued months back. 420 comes around and we buy 2 new nic salt vapes. TIL THIS DAY we can't find the coils in stock after trying 4 different locations! Purchased another one 2 months back, and same issue. When I visited the Douglasville location, the sales rep told me they NEVER have the coils for either in stock....which is why she won't sell them. So essentially, employees are selling products that either don't qualify for warranty service, or, will force you to order parts online. All in all, my feedback is to the business in its entirety b/c they've allowed greed to supersede quality. And that greed is what prevents Xhale from keeping the good employees that know their products (through testing /education), can make accurate recommendations, and ultimately ensure repeat business through customer satisfaction. I overheard one of the employees give insight on the job (the customer wanted to apply for a job), and it was INSULTING to hear how low the pay is! That same guy used to be happy every time I'd see him. Now? You can tell mentally, he's checked out. Cant blame him when they work long hours, sometimes are in the store alone at night, no customer organization (so it's hard to decipher who was next "in line"), and have to deal with the challenges with the general public. It's already difficult to find a good job, but when you don't treat your people right, these are the consequences. As a result, we've found another vape store that better fits our needs

Beware of the stores return policy, which states no refunds. I purchased a vape pen for my brother…read moreto use with cbd oil and the pen broke after second time using it. I had my receipt and tried to return within one week of purchase and I was told I would have been able to return the same day of purchase. Checked another store and they would offer refund within 1-2 weeks of purchase.

This place has pretty much everything. Great selection of cigars, rolling papers,water pipes,…read moreatomizers, lighters, even sex toys

I love this store they even got the hemp wraps I like but everything time this older women is…read moreworking she closes 10 minutes ea if you are open til 8 pm then you need to stay open until 8 pm

I just saw this place today while I was visiting one of my other spots. What caught my attention…read morewas DISCOUNT on tobacco. Now as I do smoke, which I really need to quit, I had to see how much of a discount were these guys offering on a pack of cigarettes that I smoke. Low and behold it was a $2.00 discount. A normal place will charge you $80 per carton on Newports. This place was $60 and some change. They already had my attention. Items: They sell everything from hookahs, CBD, pipes, but I'm not sure if they do the prescription marijuana. They probably do. I didn't ask. I was just excited to get my cigarettes cheaper than I usually get them. So I definitely will start going to this place for my smokes. No Publix, no Kroger, just them. If any of you are in the Dacula area and smoke, I would highly advise that you go buy your smokes from them. It's like $2.00 cheaper than any other store around. If you buy cartons, you're looking at a $20 discount. IJS.

Social distancing here, and very friendly staff. :-)…read more They didn't have the cigars that my husband smoke, but if you need to purchase hookahs, vapes, and etc, they have it. They even have a few groceries you can purchase, along with shirts, and hats. Don't sleep on this place. I guarantee you purchase something out of here.

I absolutely love this place. They literally have everything I need when I need it. The owners are…read moreincredibly nice and every time I come I feel so welcomed. I can't wait to see their bigger shop and I can't wait to see more success from them.

Customer Service and Cigar Selection. Overpriced and…read morelimited. Everyone should be treated with dignity and respect. Also a better variety of cigars would be nice. Everything here is redundant.

My go-to spot for my cigar needs. Great selection of cigars, reasonable prices, and friendly and…read moreknowledgeable staff. Their recommendations never disappoint.

southern cigars is the only shop I custom. the owners treat you like family and their selection is…read moreoutstanding. prices are competitive and the service is laid back, but if you need help they're right there for you. can't say enough good things about this place.

Visiting with my daughter and her husband, and I ran out of the cigars that I had with me. So, I…read moreYelped "cigars nearby" and visited this business. Was just down right please with how I was greeted, and the selection of cigars is outstanding. I am looking forward to visiting again and enjoying a fine smoke with the gentlemen. It's so seldom that I can find a cigar shop that lets one enjoy your cigar on site. If you enjoy a cigar, I sure don't think you will be disappointed.

Eastside Tobacoo has some of the best employees ! Their very friendly, respectful & helpful when it…read morecomes to getting hookah supplies . Prices are reasonable most definitely will be back ! 10/10

From the owner: At Eastside Tobacco we specialize in hookahs and water pipes. Also, we carry tobacco leaves and…read morecigars from around the world.