One word ... RESPONSIVE! Not only did Kenneth (Kenny) know exactly what the problem was based…read moreupon our description, but he called us, near-immediately, offering to come out the same day! And, his pricing was very, very fair. Kenny is, now, in my Contacts List -- and will, definitely, be receiving return business AND referrals from us!

Excellent feedback and follow up. I contacted several places at once to look at my washing…read moremachine. Malone's was the first to respond, saying what he thought the problem was and could come out in the morning! Kenny diagnosed the problem, ordered the part and was back in a couple days to install it. I cannot say enough how pleased I was with the whole experience ! I would definitely call them again and recommend to others. Prices were/are extremely reasonable. They're out to do a good job for you - not gouge you for the money!

Our technician, Nate, was able to check on the problem with our stove the day that we called it in…read more He conducted a thorough inspection and determined the issue with the digital unit. We had only had our Samsung for two years, but the control board was damaged. He informed us that it was a fault in the design as it lacked a filter to protect it from loud noises and heat. He placed an order for the part and was back within a week to replace it. All work was completed quickly and efficiently. The cost of parts and repairs are high, so in future, get the three year warranty from Lowe's! East Tennessee Appliances did a great job and are very professional.

I have been looking for a good appliance repair company and they didn't disappoint. They fixed my…read morewasher and helped me with my dishwasher. I will definitely call them again. I also thought the cost was good.

John was able to come out the same day even though I live a considerable disrance from Greeneville…read more His rates were much more reasonable than everyone else I called, and they wanted me to wait a week. To add to everything else, John had the part on his truck that was needed to fix my washing mmachine. Overall, much better than I could have ever expected. I'll definitely call John again if I need help.

From the owner: We offer technical support over the phone... Also, Appliance installationread more

Scott, the owner and repairman, is terrific. I had a problem with my Whirlpool washer, called him,…read moreand he was here within an hour. He quickly diagnosed the problem, and now the washer is working fine. I'll definitely call him again if I have any further problems, but have to say, it is the most pleasant experience I've ever had with an appliance repairman.

I was looking for someone to make my dryer buzzer louder. I know it's not that serious a problem…read more However, it is for this 78-year-old lady. He is the only one who responded, and he told me that most of the time it can't be made to buzz louder. He said he might be able to do something, but that would cost hundreds of dollars. I really appreciate his responding to me, and now I will be sure to contact him should I have any problems with any of my appliances. It is refreshing to find someone locally who genuinely cares about helping others. I believe he is the same one who came out a year or so ago, because his granddaughter accompanied him. I didn't get any contact information from him at the time. Now I know how to contact him. And I will, for sure, if and when I may need his services.

Very honest and professional gentleman. Does not work on the newer tech machines, but a wiz with…read morethe older ones.

From the owner: We Do It Right the First Time…read more We are a full service appliance and repair shop. We do most of our repairs on-site at your home for your convenience. We work on all types of appliances and heat pumps.A-1 Appliance & Repair can install and repair all makes and models. So whether you are buying all new appliance are just need the old ones to work right call A-1 Appliance we will get the job done right. Servicing all of Greeneville, TN and surrounding areas

This is a great place I have brought several items and never had a problem with washer dryer and…read morerefrigerator

Do NOT but anything for this store!!!! they will sell you a used washer that will break down in 90…read moredays exactly after the warranty expires. very big rip off racket. Do not shop here! Go to the one in Chuckey unless you want to flush your money right down the toilet!!!

Response is quick usually next day or 2, takes care to complete work to customers satisfactionread more

My experience with this company was outstanding. he advised me to not repair my refrigerator as it…read morewouldn't be warranted and parts would have been a third or more of a comparable model. Not only that, he called later and had, without my asking, found a comparable model at Lowe's that was on sale. I appreciate this kind of honesty and decency as it is not very common.