WOW-A+++! I've had rental property for 35+ years and Nick is the BEST Appliance repairman I have…read moreEVER hired. Came out the same day, was on time, AND pricing was reasonable. He fixed the oven ignitor and was in and out in about an hour. DEFINITELY CALL HIM!!!

Everything about this company is top notch. Nick reminds me of one of those old fashioned repairmen…read morewho you don't find anymore, which isn't surprising given that he grew up in this business under his dad. He was thorough and knowledgeable and very fast. Especially if you have an older appliance like we do, and you want to keep it running, I wouldn't go anywhere else. Highly recommend.

One word ... RESPONSIVE! Not only did Kenneth (Kenny) know exactly what the problem was based…read moreupon our description, but he called us, near-immediately, offering to come out the same day! And, his pricing was very, very fair. Kenny is, now, in my Contacts List -- and will, definitely, be receiving return business AND referrals from us!

Excellent feedback and follow up. I contacted several places at once to look at my washing…read moremachine. Malone's was the first to respond, saying what he thought the problem was and could come out in the morning! Kenny diagnosed the problem, ordered the part and was back in a couple days to install it. I cannot say enough how pleased I was with the whole experience ! I would definitely call them again and recommend to others. Prices were/are extremely reasonable. They're out to do a good job for you - not gouge you for the money!

After a year's worth of battling with customer service and the lowest bidder for repair jobs, I…read morefinally called Cutting Edge. He gave an approximate 3-hour window (not 8:00 AM to 5:00 PM), assessed the situation and fixed it promptly. If THOR would raise the paltry wages they offer for their repairs, maybe they would get good quality, knowledgeable technicians. Prices are reasonable.

Cutting Edge Appliance Repair doesn't cut it. My refrigerator stopped working Sunday evening, I…read morecalled them Monday morning and they said they would come out between 11 and three on Wednesday. They never showed up they never called. They never answered my calls. They never responded to my texts. They are completely unprofessional, worthless. Don't waste an attempt to get them to help you. I would give them zero stars, however, this service requires you to enter a star rating.

George and his son did a great job! I will definitely be using them again in the future!read more

George and his son Chris did a great job fixing and cleaning my dryer I would call them again.read more

I had the heating element on my dryer replaced for $318, it lasted less than 6 months…read more Initially I was happy with the company so I recommend them to my daughter and she purchased a used washer and dryer. Again, the heating element on the dryer lasted less than 6 months. When I called and complained about 2 failed heating elements, they only offered a $20 discount on my next service call.

Absolutely amazing I bought my dryer about a year and a half…read moreago from here. Very seamless process. Troy was here when he said he would be here, took care not to scratch or damage any of my other furniture when going through the house with the dryer. I have had no problems with my dryer, I love it!!! As of a few weeks ago, I have now purchased a wash machine from Troy. He went out of his way to get it to me the day I went to his warehouse to look at it. Wonderful customer service, wonderful appliances , could not ask for a more knowledgeable or nicer guy. I wish all of my transactions happened like this. I highly recommend this company.

I needed repair to my refrigerator. My ice maker was not making ice. After several diagnostic…read moretestings I was told the control panel and ice maker needed replacing for $950! On top of that, I found my hardwood floors were badly scratched from the refrigerator being pulled away from the wall.

Almost got conned into giving my fridge but the issue wasn't the compressor but fan after all. So…read moreglad I got a second opinion rather than let them cheat me and sell me somebody else's acquired fridge.

When we shopped here a year ago we had an amazing experience with Haley. Very friendly,…read moreknowledgeable and knows how to talk to people. Flash forward to February and the staff has all changed. They will not take accountability for the things promised by workers no longer there. And it's a lot of workers who have left (interesting). New manager is Tina who is unfriendly and spies on her workers when she's not there. She called to yell at an employee (she wasn't even there) for my 3 year old taking pillows from one couch putting them all on another. I had to figure out how the couch worked on my own as they lied & DID NOT TEST both sides prior to me coming in. The reclining couch came in 2 pieces. Do NOT come when truck is being unloaded you will be met with dirty looks and honestly they should close the store during that time, as they want nothing to do with you. After the wrong couch was transferred to the store find out they sold the one promised to me to someone else. Found another they said they would call after they tested to make sure it works. Fine makes sense. Call me say it's been tested and go in to find it crammed in so tight I couldn't even sit on it to test it myself. A $500 couch they wanted me to buy without testing. Finally get Nick to move items to plug it in to test and it's missing one plug so one side worked and not the other. But hey you can buy that on your own for $30-$40 plus $50 delivery but if they deem the delivery to difficult they can charge you more. So now the couch is almost $600. And watch out for all the mirrors just stacked on the furniture especially the leather most likely damaging it. You can change management but find someone who knows how to deal with people. Tina is horrible. Her employees are obviously leaving for a reason. They are not better quality than Karms and now at much higher prices than they used to be. No customer service skills. Such a shame. Oh and the manager in their response to my google review who spies through security cameras on her employees (cause she wasn't even there ) says my child was unsupervised and they were worried about her safety. As they stack mirrors and chairs on top of other furniture (see pics) She was taking pillows from one couch to another as she was bored because I had to figure out how the divided recliners worked, employee had no idea, even though they had "tested it". Found out it actually needed TWO plugs. They only had one. But THEY HAD TESTED IT, yet someone did not know this!! Got rid of their good employees. Check out GOOGLE reviews. You will see people singing praises of Hayley & Michael but not the fabulous new manager Tina. No surprise.

I walked into this store to the employees DRIPPING in sweat from how hot it was inside the store…read more It was hotter inside the store than it was outside. and it was 95 degrees (Saturday 07/13) that day. How are you going to keep your store open in such heat and have your workers in that condition OSHA temp conditions for working include "To protect employees from having to work in uncomfortable temperatures, OSHA recommends that employers keep the thermostat between 68 and 78 degrees. OSHA regulations do kick in, however, when temperatures are so severe that they could lead to heat stress, hypothermia or other dangerous conditions. People who take medication are at greater risk for temperature-related health problems." Now it was over 90 degrees in there and no airflow for these employees. this is ridiculous. Had to cut my visit short because of the heat. Alex and Chris were extremely helpful, calm and professional. Even under the conditions they were working in.