Furthermore....your answering machine refers to Christmas time opening/closing. FYI- it is a day…read morefrom MAY‼ No worries, I'm just hoping my review helps others in dire need. ....I, nor any of my 308 neighboring condo residents won't be calling for assistance with what little YOUR business offers in services or customer care.

Excellent communication and prompt on arrival. Chris was very professional and efficient. I…read morehighly recommend them!

Worst customer service I have experienced, woman was VERY rude and hung up on me several times…read more Several different websites for locksmiths were directed to her and I just simply had a question regarding the business and the lock I needed changed on my home. She yelled at me and said this is or emergency services but the website says they do all of them. She then would answer and then hang up on me without saying anything several times. I did not understand why she was so rude, I was honestly shocked by it, this is not the way anyone should run a business.

Don't waste your time! If I could give this place no stars I would. I called this place at 7:45 PM…read morelady said the technician would call me right away, never received a phone call. I called again an hour later lady said they would call me again. I waited all night nothing had to call another place in the morning. Worst customer service I've experienced in a long time.

Found Steve on Yelp when we needed a locksmith to come out quickly to provide service. Provided an…read moreapproximate quote over the phone and arrived for fast next day service. Ameri-Pro was thorough, addressed existing issues with our lockset and mechanism while changing locks. He was onsite for a couple hours, working in the extreme cold at our residence. Since Steve came out to our place during the peak of the omicron surge, I wished he would have worn a mask before coming inside our place, but I'm not going to take a star off for that at this point. Steve was friendly and provided quality service, which I appreciate. Would generally recommend.

The service offered by Ameri-Pro Locksmith / Steve was excellent. He provided the best locks and…read moreVery responsive service because I required same-day service, and he is very into and trained at what he does. Everything he said, made a lot of sense and was informative. I recommend him highly and if I have any lock issues in the future, I certainly will call him first. The other thing is that anyone who may have concern with location and the business being in Central Connecticut that was not an issue at all as he goes to the shoreline and other areas all over CT.

Can't say enough about this business. Was in a bind on my honeymoon when my car keys for my 2009…read moreHonda Civic essentially fell apart. I had the good fortune of contacting AAA and being placed in touch with Jonathan and Genco. Jonathan promptly contacted me, was extremely attentive, personable, and calming, and went above and beyond to assist. The quality and workmanship exhibited in crafting a new key for my use was unmatched, and the speed and efficiency in which this was done is truly unparalleled. Definitely call Jonathan/Genco for your car key/remote needs!

No doubt the best company you will find. He replied quickly gave me a tip on saving $100 by using…read moremy roadside assistance with AAA. He came out quickly was done in less than an hour. Not only did I get keys he also had the remote for my keyless entry $30 say what? They cost sooooo much more if I had to order through a Honda dealer. Very friendly and professional went out of his way to save me money and make sure I had all the keys and remotes I needed. I will never even attempt to find another locksmith and this company specializes in automotive keying 24/7. If you need help this company is the one to call.

Excellent service! Came, looked at what I needed done (rekeyed 11 locks), gave me a very fair…read moreprice and did the work on the spot. Very professional and courteous. Will gladly recommend.

Went there to get some spare keys made and he made them very fast, I will go there again if I ever…read morehave lock related needs

I cannot recommend this company highly enough! We had a broken front door lock which we hoped to…read moreget fixed instead of replacing it. I called in the afternoon and the repairman came the next morning. A part on the inside was broken, but he was able to ingeniously fashion a repair instead of saying he would have to order a part and then return again later. On top of his skill, this representative was on time, courteous and friendly. What more can you ask? I am sure we saved money by getting the whole repair done in one day, so also a good value.

After buying a new house, we had to have the locks changed as we were leaving the state for a week…read morethe day following our closing. Ron from Action Services Company was able to get to the new house, change the locks and leave the keys with our lawyer. Ron was easy to work with, had some suggestions for a safer system, and communicated with us quickly. He is a pleasure to work with.

Greg is professional, competent, prompt, personable, and reasonably priced. He was able to re-key…read moreour sliding door lock in 10 minutes. I highly recommend him.

The service was fast, efficient, polite and affordable. Did a great job. Thanks for the service.read more

Started out good on the phone. I followed up several times and sent photos. No follow through.read more

I came home late on a Friday afternoon to find the keyless lock on my front door wouldn't accept…read morethe code and I didn't have the override key with me. I called Eastern Lock Service. They asked the questions to gain an understanding of what was needed so I knew the cost upfront. They also set expectations so I was aware that they might need to destroy the lock in order to open the door. Within 5 minutes, they were on their way to my house. I understand the response time was just good timing because they were in between jobs, but I would recommend Eastern Lock Service and have added them to my contacts for future use and recommendations to friends.