Easy, easy, efficient. Needed someone quick and they were quick to respond. Great service!read more

From the owner: We provide Mobile Locksmith service. Lockout? We are in our way! Fast, Reliable Locksmith service. read more

I wouldn't go anywhere else. Amazing service at a fair and honest price. His communication was…read moreexceptional. He was my second call, and he should have been my first. After my key was lost, John responded quickly and conducted himself professionally. He cut and programmed two new keys for me. So glad to be back on the road and to have a spare key. Thanks John!

Can't say enough about this business. Was in a bind on my honeymoon when my car keys for my 2009…read moreHonda Civic essentially fell apart. I had the good fortune of contacting AAA and being placed in touch with Jonathan and Genco. Jonathan promptly contacted me, was extremely attentive, personable, and calming, and went above and beyond to assist. The quality and workmanship exhibited in crafting a new key for my use was unmatched, and the speed and efficiency in which this was done is truly unparalleled. Definitely call Jonathan/Genco for your car key/remote needs!

Started out good on the phone. I followed up several times and sent photos. No follow through.read more

I came home late on a Friday afternoon to find the keyless lock on my front door wouldn't accept…read morethe code and I didn't have the override key with me. I called Eastern Lock Service. They asked the questions to gain an understanding of what was needed so I knew the cost upfront. They also set expectations so I was aware that they might need to destroy the lock in order to open the door. Within 5 minutes, they were on their way to my house. I understand the response time was just good timing because they were in between jobs, but I would recommend Eastern Lock Service and have added them to my contacts for future use and recommendations to friends.

Great service . Very professional and friendly . I was locked out I called and Jimmy came quickly…read moreunlocked my door and even was able to make me extra keys .

Jimmy, at Rapid Lock & Key, can be depended upon to do professional work, and you can count on him…read moreto guarantee his work.

Repeatedly I've tried to give Jeff business, everytime he quotes higher than what the dealer…read moreactually charges me. key broke off my honda fob, fob still working Jeff $95 [edit thanks Jeff for that pointing out] Honda dealer - new key (and fob housing) cut $40 [In case it's not clear enough, Jeff charges MORE than double what the dealer charges for this] lost a set of 3 different pre 2002 vehicle ford keys Jeff after arguing that he doesn't play "that game" of giving quotes - $575 except none of them have chips, even though Jeff seems to think [or want to convince you] otherwise guess what buddy, for $600 i can just buy a whole other (yes working vehicle), lucky I found the backups of 2, my guys in the city can get me the other cut for less than $40 or I can just order online for $65/75 [hmm $65 per key/vehicle online or $190 with Jeff] lost scion key Charles Toyota dealer - 3 new replacement keys and cut for ... wait for it ... $16.59 what Jeff would have graciously offered, I don't even want to imagine... [hey Jeff you want to give a quote on that since you want to be so slick, 2012 scion IQ and lets see if you can even figure out whether it has a chip or not] whose wasting whose time? edit [funny Jeff owns up to the first detail but not the $575 quote which was literally like pulling teeth to get him to give a rough number. As I said to him, "I don't know how you run a business but when I do a business and someone asks for a quote, guess what, I can at least give them an idea." I do indeed wish it was fiction, unfortunately no one can change the past and although Jeff may pretend it didn't happen, I definitely won't forget it. Thanks Jeff for being an honest person (in addition to being greedy)!

My experience with good news lock and key was great! He worked very quickly and efficiently and…read moremet me in a public parking lot so it felt very safe and professional.

Worst customer service I have experienced, woman was VERY rude and hung up on me several times…read more Several different websites for locksmiths were directed to her and I just simply had a question regarding the business and the lock I needed changed on my home. She yelled at me and said this is or emergency services but the website says they do all of them. She then would answer and then hang up on me without saying anything several times. I did not understand why she was so rude, I was honestly shocked by it, this is not the way anyone should run a business.

Don't waste your time! If I could give this place no stars I would. I called this place at 7:45 PM…read morelady said the technician would call me right away, never received a phone call. I called again an hour later lady said they would call me again. I waited all night nothing had to call another place in the morning. Worst customer service I've experienced in a long time.

I cannot recommend this company highly enough! We had a broken front door lock which we hoped to…read moreget fixed instead of replacing it. I called in the afternoon and the repairman came the next morning. A part on the inside was broken, but he was able to ingeniously fashion a repair instead of saying he would have to order a part and then return again later. On top of his skill, this representative was on time, courteous and friendly. What more can you ask? I am sure we saved money by getting the whole repair done in one day, so also a good value.

After buying a new house, we had to have the locks changed as we were leaving the state for a week…read morethe day following our closing. Ron from Action Services Company was able to get to the new house, change the locks and leave the keys with our lawyer. Ron was easy to work with, had some suggestions for a safer system, and communicated with us quickly. He is a pleasure to work with.

I called you first and asked if you stood behind your work and or warranty. You didn't.read more

OVER PRICED. ASK FOR A WRITTEN ESTIMATE!!!…read more Was quoted on the phone $300-400 for re-keying 3 locks at my house. No new locks, just re-keying with new keys. Final cost was $736. I would not recommend and would never use again.