Great service. Well organized when busy. There was a line the last time and the service workers…read moretook time out to come and organize the line up and be sure whoever arrived at what time went in order.

I filled out their online form and still had to repeat everything to them over the phone, after…read morewhich they ordered tires. Then I went in and they took off my tires and said, oh, these tires won't fit. Okay, I went through your system and it told me these tires would fit. Well sometimes the system is wrong. ... I spoke to you on the phone and had this form and you didn't catch it. Okay, we'll give you these tires instead at $75 off for your trouble. ... Right, but those tires cost $300 more. Waste of my time at best, bait and switch at worst.

I have been coming to this location for over 8 years and I have no plans of changing anytime soon…read more This location employs marvellous people who never lead me astray. I've gone in a few times and been turned away as my oil wasn't dirty enough to change just yet ( a dealership would never - which is why i never go there). Most recently though, I was touched by the genuine care offered by Jason. I had just brought my car home from the shop and she was leaking oil. Obviously I was freaking out and stressed so I called Jiffy to see if they could take a look and Jason answered the phone and gave me a very enthusiastic, " Of course we can!" and I just about cried hahahaha aaaaahh this might seem like a small gesture of service, but to have someone answer the phone and greet you with authentic care is unparalleled customer service. Anyways, I know this is a long review, but I feel very safe and valued coming here and I want to share that fact with the public. 11/10.

had the worst experience and m thinking of taking this to media, Cory owner from jiffy lube in St…read more Albert ripped me off today. I went and got a $237.03 oil change at the St. Albert store. They forgot to start the truck when checking oil, forgot windshield wiper inspectio, had ask the guy if he could check tires and the to top it off, when I got home I thought I better check under hood, yep they forgot to top up windshield washer fluid I which Cory promised would be done.

Lube City staff at the Webber Greens location went above and beyond for me. My car went in for its…read moreusual oil change but they did a little extra when a necessary part was broken. They got me a part and fixed it ASAP. Was in and out of there within an hour. They were so helpful and answered the many questions I had about my car and broken part. Would recommend this place over and over. Staff was superb

After waiting for AMA for 24 hours to get a new battery they phoned me to tell me their battery…read moreservice was suspended because of extreme volume of callers . I ended up calling Lube City to find out if they had the right battery for my car at first they said they didn't, but the manager for me back and told me he actually did have it. I was able to get a boost and get into their shop immediately and was out within 15 minutes. The customer service was excellent and I would definitely recommend this. If you are AMA member they charge the same prices as AMA for a new battery.

Fixed exactly what I needed without charging arm and a leg…read more Also tightened e-brake release cable that had been loose for years without charging and without even asking. Makes me trust this business. Would recommend.

I took my 2017 Mercedes GLS to EC Auto Repair Edmonton on November 2, 2025, and it turned into one…read moreof the worst experiences I've ever had with any mechanic shop. My vehicle stayed in their shop for 4 days, and after the inspection they told me that my driver-side lower control arm was broken and that the thermostat needed replacement. They charged me $3,600, but never provided any proof, photos, or explanation showing that the arm was actually broken. They also refused to give me the parts invoice, never showed the cost of the parts they used, and provided no breakdown at all. They charged me $2,200 just for labor, yet this job normally takes around 3 hours, not multiple days. When I asked for labor rate, time, or details, they didn't provide anything. The whole process felt unprofessional, unclear, and extremely overpriced. The worst part is that after I picked up my car, it had even bigger problems than before. The vehicle started having new issues immediately, and now I have to take it to another certified Mercedes mechanic to fix whatever was done to it. I honestly have no idea what they did to my car, but the quality of work seems extremely poor. I am very disappointed and strongly warn anyone with a high-end vehicle: do not trust this shop with your car. They provided no transparency, no proof, no proper documentation, overcharged for labor, and returned my car in worse condition than it arrived.

rip off artists. said it would be $80 to put in my winter…read moretires that are on rims. Take off summers and put on winters. tire size is 20" so it's an extra charge. what a joke!! stay away from this location.

This is my usual location for oil changes. I took a coupon with me. Sin29E is the person I was…read moredealing with. He looks at my coupon and says yes that is $25 off. Perfect. After everything is completed, he tells me what I owe and I could see in plain sight that he did not apply the coupon. I asked him if he took off the $25? He says oh it's only $10, I said you just told me it was $25 and you didn't apply it? WTF? He says ok, give me the code. So he applies it and it is $25 off. I am so sick and tired of a business who hires people who do not care at all about the people they are supposed to be helping. And then the business has the nerve to say how they are different. Right.....just a bunch of liars. The service at this location has been going down hill for a couple years now, this was the last time I go and spend my money there. I refuse to deal with liars.

Getting my oil changed is one of those things I hate. Jiffy lube is pretty pricey, and any guy I…read moreknow would say, "you know you could change the oil yourself for $15." True, but I can't change my oil myself. I'm not car equipped, and the other day the check engine light came on my dashboard. Before panicking and sending my car to the mechanic I checked, and saw I was well overdue for an oil change. Wanting to get my oil change done quickly (it was a Friday afternoon and I knew I wouldn't be able to book an appointment somewhere with a mechanic until Monday) I came to Jiffy Lube. There are two Jiffy Lubes in Leduc, one in Leduc Common and this one on Sparrow Drive. I came here and got in right away. The girl working was nice, and I appreciate that she didn't try to upsell me on different packages. I've been to some drive-thru oil change places (and non-drive thru places) where they will try to get you to buy a more expensive oil change, or they'll say "you need your air filter replaced because it's too dirty" when it really isn't. She showed me the air filter, and said "you should be good until next time." I appreciate there wasn't a spiel about me needing to buy a new filter. It was fast and friendly. The free wifi was a really nice touch as well. The downside to Jiffy Lube is that it is pricey $75 for an oil change. If you collect airmiles they take that so you can get a few airmiles. If my check engine light hadn't come on then I probably would have booked my oil change somewhere cheaper, but the job got done and I had a relatively painless and stress-free experience.

Our receptionist at work called me this morning and told me she was at jiffy lube and the guy…read morechanging her oil told her she had a pretty bad oil leak and needed to get it repaired right away told her that when she revved it up it squirted pretty good she was advised to take it to go auto and not drive very far but she told them that she would get the mechanics at work to look at it. After close inspection by myself and another mechanic we both found independently that they had spilled oil while filling the engine and no leaks found. As a single mother she was very concerned that it would cost her a lot of money that she doesn't have to spend right now. Would just like to say that not all mechanics are incompetent or crooked like these guys are sorry ladies

Thank you Jiffy Lube Camrose west for doing a top up and tire check to help me winterize my car for…read morefree. It was super kind of you!!! I definitely recommend this place!

phoned in asked if they could check the oil levels on my Toyota Rav 4 they said bring it right…read moreover i drove right in and they checked the rear diff and transfer case and showed me the sample card which was good they checked the engine oil and topped up the washer fluid very good service and very polite people will be going back for a full service on my 2 trucks when due