I go there for auto key fob batteries. I get the plan to pay once for lifetime replacementread more

maybr don't go on a Sunday. bought a battery from them and they were going to charge me $20 to put…read morethe battery into my key

Joe and his technicians have been a godsend for my friends, family and myself…read more A close friend in my same type of business recommended Average Joe and I couldn't be more pleased. I have now been helped by Average Joe on three occasions, all for separate issues and different devices. My most recent visit was today after I had to go back to Best Buys three times after I bought my new IPad. The "Geek Squad" was finally able to transfer most of my data, including emails and files after three visits, but could not transfer the texts that I had before I bought the IPad. Text are an essential part of my business and being able to look at my clients' history is vital. Joe was able to figure out that it was a syncing problem caused by an encryption issue. Joe went to battle with it and did in a couple of hours, what the "Geek Squad" was unable to do in what seemed to be an eternity across three visits. Joe is resourceful, tenacious and thorough. While I was there today, an elderly couple came in and I knew they would be in good hands. I know because I sent my 84 year old mother to them when I was out of town, when she had a meltdown on her phone. They were able to go through the whole boot up of the phone with her even though my mother didn't know her passwords, usernames, etc. They were able to explain things to her in a way that she could understand and they were extremely patient. I think that is one of the best service qualities they have, they are genuinely patient and helpful. Those are qualities that are hard to find these days. I recommend Average Joe 100% on every level that I can think of. I have written very few reviews in my days, but this is one that is a pleasure to pen. - Luis B

Avoid at all costs. 0 stars if I could. This place destroyed my laptop…read more I rarely write reviews, but this experience was so bad that I feel obligated to warn others. On a Friday, I brought my MacBook Pro to Average Joe for a simple battery replacement. I clearly explained that I needed it back by Sunday because I had class on Monday. They assured me this was no problem and might even be done the same day. I picked it up Saturday afternoon and immediately discovered that my laptop would not charge while the lid was closed -- an issue that did not exist before. When I returned as soon as they opened Sunday morning, I was met with zero apology or urgency despite explaining how critical it was that I have my laptop ready for school. Hours passed with no update. When I finally reached out myself, the technician admitted the issue existed but said he couldn't fix it and asked me to wait until the "MacBook specialist" came in the next day -- after they had already held my laptop all weekend. If they had communicated this sooner, I would have taken my computer elsewhere. When I went to retrieve my laptop and request a refund, I was ignored for about 20 minutes while other customers were helped. Instead of simply returning my device, the technician decided -- without asking -- to install a different battery minutes before closing. When I finally got my laptop back, I immediately heard loud clanking noises from inside the machine, and the screen displayed a brand-new error message: "Battery Service Recommended." At this point, my laptop was in FAR worse condition than when I brought it in. When I raised this, I was told nothing more could be done and that they hadn't done anything to damage my device. The technician then claimed that any damage they cause is a "liability I agree to" simply by bringing my device in -- despite the fact that I never signed a contract, was never shown any written policy, and never saw any sign stating this in the store. I was then falsely accused of bringing the laptop in with that error already on the screen, which is completely untrue. I spoke with the owner, who was dismissive, spoke over me, and repeatedly said, "What do you want me to do about it?" This business showed no accountability, no professionalism, and no respect for a customer's time or property. I ultimately had to replace my laptop entirely because of the damage done here. I would not trust this place with an iPod. If you value your devices, go anywhere else. If you absolutely must use them, document the condition of your device thoroughly before handing it over.

Disappointed and dissatisfied, my laptop was stuck on automatic repair. The screen went completely…read moreblack, and I couldn't reset it or access recovery. After searching for a nearby repair store, I found this one. I took it in on a Thursday afternoon. The employee there was very professional and told me the repair would take about three days. I paid the initial service fee, and three days later, I received a call saying my laptop was ready. When I went to pick it up, I learned that it would have to be wiped clean. This meant I would lose all my saved documents since they had done a hard reset. I understood that, but when I arrived, I couldn't use the touchpad to move my mouse. (On the day I picked up my laptop, the "boss" was there.) He initially told me to use my wireless mouse. I told him I had one but didn't use it. He seemed slightly irritated because I was waiting around after paying for my fixed laptop, which now had an issue I didn't have before. I asked if I should walk around the store, and he said he would call me when it was ready. That was on a Sunday. Four days later, on Thursday, I went back when they called to say it was fixed. The employee there wanted to make sure I could log in and use the touchpad, so I left thinking I was satisfied. When I got home to prepare for a team meeting, I noticed the camera wouldn't work. I called the store, received no answer, but someone texted me back, and I decided to take my laptop back while heading to the store. During the trip, I received a call from the employee, who said his boss told him to call me. I explained that the camera wasn't working. The employee said they hadn't done anything to the hardware or software, just "whitewashed" it. When I mentioned that the camera software might have been wiped out, he responded with something smart. I told him to tell his boss that I'm not happy with the service and that I'd be writing a review. The employer then said, "Have a good day, ma'am," and hung up on me. Now immediately after, I received a text message, which I am attaching for review. I felt the employer was rude and insensitive. I wasn't being unreasonable; I was just expressing my concern, and he hung up on me.

I asked on yelp if they could fix my TV. They told me to call them. I did. They told me they don't…read morefix TVs. Why did they tell me to call them. Why couldn't they just tell me they don't fix TVs in their message. They wasted my time.

I have use there service to repair my Galaxy 4 It took them…read more40 min to replace the broken screen. I got a cash discount .

From the owner: The expert technicians at iDeviceMD specialize in the repair of iPhones, iPads, iPods, Macs, and…read moreSamsung Galaxies. Cracked or shattered your cell phone screen? We can quickly replace your mobile phone screen while you wait! Dropped your smartphone or tablet in water? With our ultrasonic cleaning technology, we can fully restore your phone or tablet to its previous condition! If you need your iPhone screen repaired or iPad screen repaired, we can help! Our certified technicians also specialize in battery and LCD replacement. iDeviceMD prides itself on the quality of our parts and the expertise of our technicians so you can have faith our repairs will last the lifetime of your smartphone or tablet! iDeviceMD also offers a certified buyback service and will purchase your old cell phones and tablets. Call today-they're worth more than you think! We serve all needs related to your phones and tablets, from cell phone repairs to buying or selling iPads or iPhones.

This place is the best for you new phone, the warranty for $100 they will fix it and give you a…read morenew case, and you don't have to pay anything anymore.!!

From the owner: "We'll repair it. We'll flair it. We'll inspect it. We'll protect it. We have all the accessories…read moreand even some extraordinaries. When you're done with your device, we'll even buy it back from you. And we offer great warranties, just for good measure. Can you tell I love owning my own Cellairis?"