A very professional but personable company. They assessed our water heater and gave us several…read moreoptions. Spencer was clear about the pros and cons. He delivered quickly and the end result looked great. Thank you for so quickly helping us get our hot water back!

This is a joke! My water heater pilot light went out; the gas company came out and told me there is…read morea gas leak in the thermostat. I called Payless Water Heater & Plumbing and the 'technician' (mind you not a licensed plumber)attempted to light the pilot but was not able to. He said the gas control valve needs to be replaced. He said it would take about 45 minutes and it would be a charge of $629. The water heater is still under warranty so that price is only labor!!!! I called a licensed plumber, he took his time and was able to light pilot; hot water is on and no repair required ... What a racket this company is!!! Who makes $629 for 45 minutes of work .... BUYER BEWARE with this company! I had to pay $59 for a 'service call' and he gave an incorrect diagnosis ... so sad. UPDATE: Per telephone conversation with Payless Water Heater management, they have decided to revisit their pricing structure -- especially for small repairs. I appreciate their being receptive to my feedback. Thank you Payless!!!!

It was a pleasure to do business with Joe. He is friendly and honest. I wanted to replace my old…read moreinefficient toilet. Joe recommended and installed a water saving brand. It might seem strange to say this, but I love my new "Toto" toilet. I also wanted to replace my porcelain-coated iron bathroom sink that was always rusting. Joe found a beautiful oval 100% porcelain sink that matched the size of the opening in my vanity. Before installing this new sink, he pointed out the poor condition of the hot and cold valves and water lines, which were more than 30 years old. He recommended they be replaced and I agreed. Joe Peters is pleasant, honest and does quality work. If you need a plumber, go with Joe.

Joe is always very reliable and an honest plumber! He is good about returning calls promptly. Shows…read moreup when he says he's going to show up and does an excellent job. Very knowledgeable.

Time came to replace our water heater, and we eventually decided to go with The Water Heater…read moreCompany. Our technician, Mike P, was very polite and professional! He did a fantastic job describing a multitude of options and answering a variety of questions throughout the job. We really appreciate that there was no effort to get us to stretch ourselves outside of our budget. Mike did a great job with the install, double checked his work, and even walked us through the different aspects after he was done! Plus, the area was left even cleaner than it was when he arrived.

I had a great experience with this company and with Thomas in particular. He carefully evaluated…read morethe existing water heater set up and gave a professional recommendation. Thomas is friendly, respectful, and hard-working. He answered my questions and explained the work clearly throughout the process the company also assisted with the permitting process to ensure this project was handled through the proper channels. Overall, I was very satisfied with the service and quality of the work. I would recommend this company and use them again.

Our technician Brad Floyd of Thousand Oaks plumbing was very helpful, extremely knowledgeable and…read moremost importantly he is AMAZINGLY HELPFUL to us in advice. I wouldn't hesitate to call this company again. They will be the first ones I call if something goes wrong in the future.

too many red flags, starting with the 'virtual agent.' I…read moredon't appreciate having an emergency thinking I'm talking to a human (who's typing with background noise so it sounds like a call center) and then get it confess that it's A.I. I'll call a company that employs humans.

I have used Highsmith & Daughters Plumbing on several very different projects over the past few…read moreyears, and Matthew and his team have earned my trust each time. I first met Matthew when he helped a friend's father deal with numerous gas leaks in a mobile home. It was a difficult situation, but he was responsive, professional, and thorough. Later, after we moved into a home in Lancaster, I asked the company to travel from Simi Valley to help overhaul several parts of the plumbing system. The house needed a new regulator and cleanout, and an addition had been plumbed incorrectly with the hot and cold lines reversed. They also replaced an older water heater with a tankless system and rerouted portions of the gas piping as we converted more appliances and systems to electric. They handled several additional problems that demonstrated both persistence and honesty. A serious clog in the main kitchen drain line took more than two hours to break through, but they stayed with it until the line was cleared. During the home inspection, we had also been told that approximately ten feet of piping beneath the house appeared cracked and might need to be replaced. After performing a full video inspection of the plumbing system, Matthew's team determined that the marks were likely only surface scuffs and that the pipe was safe to continue using. Their willingness to give an honest assessment instead of recommending an unnecessary replacement meant a great deal to us. Most recently, they helped at a Scottish Rite commercial building where more than sixteen feet of older cast-iron drainage piping had collapsed. The affected section included multiple connections serving different drains in one of our primary bathrooms. They replaced and rerouted the damaged piping, charged a very fair price, and once again delivered quality work. It is rare to find a plumbing company equally comfortable handling mobile-home gas leaks, a major residential overhaul, difficult drain problems, video inspections, and complex commercial cast-iron drainage repairs. Highsmith & Daughters has been responsive, honest, efficient, and reliable throughout every project. I would gladly call them again and strongly recommend them.

They did a great job unplugging my toilets & very reasonable. Came on time and explain every…read morething that they did.

Can't say enough good things about Ray at Done Right Plumbing. We had a plumbing emergency with a…read moreburst pipe, and even though we'd never worked with him before, he came right over. He was knowledgeable, reasonable, and a pleasure to work with. We highly recommend him!

I'm so happy with the work Ray did! He is incredibly careful, thorough, and detail-oriented, and…read morethe results look beautiful. He helped me with a camera inspection of my plumbing lines -- thankfully, there were no leaks found, which made me so relieved! He also went above and beyond by checking other pipes in the house and discovered a small issue in the upstairs bathroom, which he quickly fixed for me. He's extremely patient, kind, and very positive -- it's rare to meet someone who works with such care and enthusiasm. He really thinks from the customer's perspective, just like a friend would, and offered a very reasonable price for all the work he did. I'm truly grateful for his help and would absolutely recommend him to anyone looking for a trustworthy and skilled plumber!

I called Best Coast Plumbing after having no luck with trying to setup a last minute faucet repair…read morefor my washer and dryer with other local plumbers and Brendan was so nice enough to squeeze me in his packed schedule. I needed the work to be done right away since I had a new washer being delivered the following day and because my faucets were so old and corroded, both the cold and hot water faucets ended up needing replacements. Brendan gave me 2 quotes which included a worst case scenario where they would have to cut through the drywall so I appreciated him for preparing me for the two possible scenarios. As it turned out, his guys showed me the issue where they had to cut through the drywall in order to remove the old faucets since the angle of the box made it difficult to remove them with a pipe wrench. In the end, they were able to replace both faucets, install a new box and even did a good job of putting the cut drywall pieces back on to so that the pipes would not be exposed. The guys were very courteous and professional and cleaned everything up once they were done. The price was comparable to other quotes I received but I chose Best Coast Plumbing because Brendan was so personable and went out of his way to accommodate my schedule. I will definitely call him again for any future plumbing work.

They answered my call immediately after hours and quickly came out to unclog a shower drain. During…read morethe visit, I also discovered that my heater was not working, and they were able to diagnose the problem right away. Very professional, knowledgeable, and responsive. Highly recommend!

I generally write restaurant reviews. Not too sure what to focus on with reviewing a plumber, so…read moreI'll stick with the basics. We had an unfortunate and disgusting back flow of sewerage into our home years ago. I'm keen to avoid a repeat of that. So, I called The Plumbing Prince and explained the situation and asked him to come by to snake our main line from the house to the street. He showed up on schedule and efficiently performed the work. His price was fair.

I recently received my house insurance renewal, and it had gone up 50% from last year, and last…read moreyear it went up 75%! I understand that we're in a fire area but going up more than 100% in two years seems a bit much! I looked through the paperwork to see where I can get some discounts, and one of the items was installing an automatic water shut off valve. So I called my favorite plumber Roger, the Plumbing Prince I figured I may as well pay for one now and enjoy it, rather than waiting until I eventually sell my house and have to install one. Roger came over today and installed the new Moen water shut off valve. He is also going to provide a certificate of installation, as well as before and after photographs for my insurance company. He came over quickly, did an amazing job, and help me set up the app on my phone. He is always so pleasant to work with, and this is why I have him on speed dial. Thank you, Roger for taking such great care of me. You are the best! Attached is a photograph of my new shut off valve