So grateful that we've had Jerry's help and used Pro Solutions twice now for our plumbing needs…read more Both times were A+ experiences and I'll be continuing to use them for all of my plumbing tasks as they come up. A few years ago I used Pro Solutions and Jerry came out for a water pressure issue that impacted our sinks and shower. Jerry was thoughtful and a good communicator on the issue. He fixed the issue immediately and that experience stuck with us. Fast forward to this week, we used them again. Thankfully, no emergencies but I had one toilet needing a tweak and needed hardware changed in one of my bathrooms for the shower and sink that was long overdue. Even though my request wasn't an emergency, Jerry offered to come out within hours of my request to fix everything and was communicative even late into the night (when my toilet started acting up so I frantically messaged them) talk about stellar availability and service. Next day I had Jerry at my door, he was punctual, professional and did a great job of explaining everything so that I could understand what needed to be done, the pricing, and options for the replacement pieces. It was all a seamless and easy process. Jerry was also quick and efficient which was another bonus. What gives this company extra brownie points in my books though is their honesty...To elaborate, I had partially fixed the issue with my toilet before Jerry came but there was still something slightly off about the water levels... after telling Jerry he was able to tweak the part that I didn't know how to fix and literally in seconds, he had the issue resolved. Given what a quick fix it was and that he was already out to help with other plumbing issues, he didn't charge me for the toilet fix. Little things like that go a long way because any other plumber would've likely charged me just for even touching it/assessing it. That shows me that they care about their long-term business and customers, so they aren't out to make a quick buck. Honest, hardworking people are the kind of businesses I'll always go back to for repairs and projects. Two separate experiences and I was a happy customer both times. I'd highly recommend using pro solutions, plumbing and rooter for your house repair needs. Thanks Jerry and Team!

Jerry and his crew were amazing! Jerry is very knowledgeable and diagnosed the issue immediately…read more They worked patiently to get all the roots out from my drainage pipes. They were very meticulous as well. Thank you very much Jerry for helping us!

The water heater in a rental unit went out and they were able to come out, diagnose, provide me…read moreoptions with tradeoffs, and complete the work for my selected option within the same day. The technician, Daniel I., was very knowledgeable and professional and they made sure the work was up to code so that it will pass inspection.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

A very professional but personable company. They assessed our water heater and gave us several…read moreoptions. Spencer was clear about the pros and cons. He delivered quickly and the end result looked great. Thank you for so quickly helping us get our hot water back!

This is a joke! My water heater pilot light went out; the gas company came out and told me there is…read morea gas leak in the thermostat. I called Payless Water Heater & Plumbing and the 'technician' (mind you not a licensed plumber)attempted to light the pilot but was not able to. He said the gas control valve needs to be replaced. He said it would take about 45 minutes and it would be a charge of $629. The water heater is still under warranty so that price is only labor!!!! I called a licensed plumber, he took his time and was able to light pilot; hot water is on and no repair required ... What a racket this company is!!! Who makes $629 for 45 minutes of work .... BUYER BEWARE with this company! I had to pay $59 for a 'service call' and he gave an incorrect diagnosis ... so sad. UPDATE: Per telephone conversation with Payless Water Heater management, they have decided to revisit their pricing structure -- especially for small repairs. I appreciate their being receptive to my feedback. Thank you Payless!!!!

Called Payless yesterday. David quickly responded. Not an easy job in the crowded space of my…read moregarage. In the past, I've replaced the Water Heater myself but I've learned since then that several things needed to be done to bring it up to code. Besides the Water Heater, David added a leak protection pan, audible water alarm system , upgrade gas safety system with valve, new safety straps, and the city permit. He also added a hot water heater expansion tank. David did a professional job. Water Heater is a Bradford White 40 G Natural Gas. Cost for installation and upgrades was $3400 range,

David was on time,very friendly and professional.He was very thorough in his description of how he…read morewas going to do our water heater.He answered all our questions regarding his installation very well,and ended up doing a very clean job.Highly recommend the guy.

I contracted for some back yard landscaping about ten years ago and, as part of the work, had a…read morecustom fire pit built. Unfortunately the contractor decided to place the gas line and valve to the pit within the masonry work, leaving no way to access the line should the need arise. Flash forward to about a week and a half ago, and the valve in my backyard fire pit became stripped and was no longer opening or closing with they key. I am a DIY guy 95% of the time, but I am not about to go messing around with a gas line, so I called a local fire place shop to ask about repairs. They told me the job required a plumber and recommended Lloyd's Plumbing service. I called Lloyd's, left a message and... never heard back. After a couple days I searched on my own and found Gallegos Plumbing. I called them and asked about an estimate. The gentleman told me there was no charge to have someone come out I had an appointment scheduled for the next day. The communication throughout the entire process was spectacular. Within a couple minutes of hanging up the phone, I had already received an email and text confirming my pending appointment, and even had a reminder email and text the next day. Bill Jeffries was the gentleman who came to my house. He called me to let me know he was on his way and also asked me about the issue I was having with my fire pit so he could be as prepared as possible. He showed up on time and was very friendly. He took a look at my fire pit, spent time answering my questions, and walked me through three different solutions that could work. He was honest and transparent about the estimated costs for each potential solution, which I appreciated. But seeing the concerned look on my face, knowing that I was looking at a higher cost than expected due to how my fire pit was built, Bill offered a fourth solution that I could try myself, and walked me through how he would do it. In my experience, this just doesn't happen these days. Bill was genuinely interested in helping me figure out my problem and not just looking to make some money. After 30 minutes of his time, he gave me his card, shook my hand, told me to call if I needed anything, and bid me a good afternoon. I was left with no charge for the time or the visit, and a potential solution to my problem that I can try myself for the cost of a few tools and an afternoon. Gallegos Plumbing came through huge, and I feel that their service and expertise is second to none. Bill was extremely professional, friendly, and listened to me. I will most certainly be calling Gallegos Plumbing in the future for all my my plumbing needs, as mine was a great first experience. I am glad I found them, and I would recommend them to anyone needing plumbing service in their home. It's hard to find good, honest, hard-working businesses these days who put their customers first, but Gallegos Plumbing is one of those few. Highly recommended, and I can't say thank you enough.

$600 to unclog a toilet in 15 min. They won't tell you that over the phone. You have to wait all…read moreday for them to arrive. Waste of time. EDIT: I ended up fixing it myself in 15 minutes using the air plungers on Amazon. Works fine now. Glad I didn't fall for the talk and read some of the other reviews on here.

I called around and spoke to several businesses before connecting with Pablo. A gas company free…read moreinspection discovered that my water heater vent was not functioning properly, so they shut if off and told me to get it repaired/addressed by professionals. The first company that came out charged me $99 for an inspection and estimate and claimed that I needed to replace all my vents (switching from single-wall to double-wall). Pablo, however, explained that this was unnecessary -- he could redo sections and install a new cap on the roof for about a quarter of the other company's estimate. During my research, I also considered installing a tankless water heater to avoid dealing with vents altogether and obtained estimates for that option. Pablo offered to install a high-quality tankless at a reasonable price, while other companies suggested lower-quality units at equal or higher prices. I decided to accept Pablo's bid and am glad I did, because he provided excellent work. I really appreciate his reasonable pricing and straightforward approach. He also responded to my request quickly and went out the same day to inspect the issue and completed the work the following morning.

THE BEST CONTRACTOR EXPERIENCE EVER! I have had some bad…read moreluck with my 1957 home... had to replace water heater, sewer line, and water pipes all in the span of 18 months... Pablo and the Flowtech guys have done all three jobs and I would hire them again in a heartbeat. Fast, really clean work, they cover everything with plastic sheets and paper to keep the house clean while they work, and are so friendly. You have found the best plumbers in socal for sure!

Jorge was great. Punctual, professional and pleasant. Prices are fair and I would not hesitate to…read moreuse him again!

Called Solid Plumbing for a concern with my sink. Jorge was in the area and came immediately after…read moreour call. He was able to fix the problem super quickly and provide quotes. He was extremely kind and professional. We will be using this company for any future plumbing concerns!

Leo responded to my Yelp inquiry very quickly. When he arrived, he clearly explained the issue and…read morewas upfront and honest about the cost of parts and labor. I really appreciated his transparency and professionalism. I'll definitely reach out to him again for any future plumbing needs.

I had a very positive experience with Leo and his team today. What should have been a simple…read moresnaking to unclog a toilet turned into lengthy troubleshooting as multiple items were lodged in the bottom where it should drain. Leo and his team carefully and thoroughly went through step by step and kept me updated on the process. I have a unique, small space toilet that isn't straight forward. They kept at it and eventually removed the top of a toilet brush that was stuck near the drain. Overall, reasonable rate for the time and work involved and ultimately saved me having to buy a new toilet. Will definitely use again and highly recommend for a professional service with fair and honest pricing.