Used Yelp to find a new company to prune three trees. The team promptly arrived to begin work at…read more8:30 as agreed. The crew quickly and seamlessly trimmed limbs, shaped up the trees and cleaned up the debris. They were receptive to feedback and I'd use them again.

I hired this company to trim all the trees in my yard and remove one tree. What they did to my…read moremagnolia trees is devastating. These were beautiful, mature magnolias that are around 20 years old. I asked for trimming. Instead, they lifted the canopy about 5-6 feet off the ground and completely butchered the natural shape of the trees. Anyone with real knowledge of tree care should know that magnolias are not meant to be pruned this way. Decades of growth were ruined in literally 5 minutes. I was honestly heartbroken when I saw the result -- I literally cried. These trees were one of the most beautiful parts of my property, and now they look unnatural and stripped. This kind of damage cannot simply be undone. To be fair, the tree removal itself was handled adequately, but the trimming work on the magnolias showed a serious lack of knowledge, judgment, and care. I deeply regret trusting them with trees that took decades to grow.

TJ and his crew recently removed a couple of large trees that were in danger of toppling over. They…read moreare very professional, safety conscious, and meticulous in their cleanup. TJ is very knowledgeable about trees, matched only by his enthusiasm! This an outstanding tree service and the only one i would consider in the future.

I had several trees taken down and trimmed. They also removed several stumps as well. Great…read moreattention to detail. Excellent job and great clean up as well. Thanks

I should have thought to take before and after photos of my overgrown trees and rose bushes before…read moreJason Junier, his son Josh and their team came to our home today. The end result is nothing short of incredible and more than met my expectations! I first saw a recommendation for Arbor Pro on a local social media website. We touched base by email and Jason placed me on his wait list. He asked about our needs and expectations and we shared information about each other's love of plants. At that time, Jason was a one man team with a long list of waiting customers and we were willing to wait for a certified arborist - they are hard to find in the southern corridor - and two months later we were excited to hear from Jason and scheduled an appointment to get a quote. Our quote for 5 mature (28 yr. old) native Texas trees and 2 overgrown heirloom rose bushes all to be trimmed was very reasonable and it took them all day. Considering how cold it was, I was impressed with their endurance. They moved everything off of the patio and raked the yard, picking up every little branch. They used a blower to make sure the patio, driveway, and all surfaces were cleared of sawdust and any debris. I asked for firewood from my ash and oak and ended up with it cut and stacked in the ring. The rose bushes were perfectly trimmed! I wouldn't have thought a tree service would know what to do with my heirlooms; but the old dead canes were all removed, the wind damaged ones gone and symmetry restored. Jason also let me know that an Emerald Ash Borer is attacking and killing Texas Ash trees. He treated my trees pre-emptively and advised me to continue to do so annually. Our yard has balance and beauty again. We've never had such thorough service. I highly recommend Jason Junier, Certified Arborist, and Arbor Pro for your tree care. I'll post tree pics when there's better light!

Immediate response for a broken tree. Great communication and excellent service! Will use again.read more

The owners came out to give me a bid. I accepted it and the job was done 2 days later. I was Very…read morehappy with the tree taken down and they even cut me firewood off of it. The bushes weren't to my instructions but they look ok and grow fast. Overall they get a 9rating. I would recommend to anyone.

We were quoted a price to trim 2 live oaks and take down a half-dead red oak that was close to the…read morehouse. Received a quote on a Wednesday for a reasonable price and had a crew out Thursday. I was impressed by the safety measures taken by the crew, always a concern. Great results for the trimmed trees (hope my grass appreciates the light and finally gets healthy) and you would never know there was a tree in our backyard due to their great cleanup of the area. We contacted them at the recommendation of a neighbor and very happy with the experience.

Working with Victor started out well, then went bad once the actual work began. I gave him my…read morebudget, which was a mistake, but did not receive a contract. He did the bare minimum. His guys did three sections of edging and walkway wrong. When they had to redo they didn't level and it still looks poor. They also entirely covered up the pool drain and wouldn't come dig it up until I proved to them with photos that it existed. This was late fall last year and I asked Victor multiple times if the landscaping and grass would survive the winter. He assured me it would and if not he'd come back and replace what died. At the end of the project he gave an invoice, not a receipt showing I paid, and there were no terms or warranties on this invoice. His group did all of the work for the landscaped bed, they did the edging, all the paper and stone, installed the irrigation, set the duration and frequency for the irrigation. He did everything for the plant's environment and care. Now it's after winter and multiple items didn't make it. After 6 phone calls and 3 emails he finally responded saying there's only a 3 month warranty, so he will not do anything. Even though he never mentioned a 3 month warranty at the beginning and he assured me he'd take care of any issues, he's chosen to avoid me and do nothing. After a $10K project he won't replace some dead plants. I'm hoping he will come around and agree to do what he said, if not my lawyer has helped me to prepare for small claims court. I would strongly recommend against using Victor Ramirez and Big Tex Landscaping. I created a Yelp account just to leave this review for others to be aware. Unfortunately Yelp won't allow for a zero star review.

Needed several trees trimmed and Victor and his crew surpassed my expectations. The phone call was…read moreanswered right away and he showed up at my property just hours later. Fair estimate and was scheduled for service the very NEXT day! They trimmed my trees, cleaned up after themselves and the outcome has got my neighbors asking for his information. I will be using him for all my future needs. Thanks again!

Terribly run company. We purchased several trees and shrubs, and Texas Tree Farms they told us that…read more"we'll get back to you" to replace the (dead) plants that were not planted correctly. After several attempts, we could not get a response back and had to go to small claims court. We had 3 arborists come out to confirm that the plants were poorly planted, and Texas Tree Farms refused to respond.

Buyer beware, read other 1 star reviews. Purchased tree with…read moreinstallation and delivery in Midlothian TX 2 hours later receive a call price needs to double $1200 for the install. Poorly run, customer pays for company mistakes, no accountability. Three employees are involved in transaction prior to price doubling. Take it or leave it philosophy. Did me a favor by giving the refund.

Very good communication and they do a good job with my lawn. Payment is easy also. On time is a big…read morething with me as I have 3 dogs and this company lets me know when they are on the way so I can make sure dogs are in house.

Quick and good! Doesn't really need to be any more than…read morethat, the review requires 85 characters...

Highly recommend. I got a tree trim two weeks ago and everything went smoothly. Maria did an…read moreexcellent job recommending what should be done with my 2 trees since i had never gotten the trees trimmed before. She was very knowledgeable and friendly. Also she did a great job communicating when date of job had to be changed due to rain. Then the team that did the trimming were professional and I was impressed with the quality of work and speed at which it was done. I will use Castro's for all my future tree trimming needs.

We had a large pecan tree removed. The crew came right on schedule. They were polite and efficient…read more The tree extended over the roof, but they were careful and nothing was damaged. We were very satisfied

So this may be a superficial review, as i didn't hire these guys. But, I'm leaving a 5 star review…read morebecause of the kindness of the man that was working. I was walking my dog when we seemed to have been blocked by the worker who was doing a fertilization sweep. The sidewalk was small so only one person could fit. I was going to wait until he finished but before i could, the man stopped what he was doing and let us pass. When i thanked him he responded with "yes sir!" Now I'm a 22 year old guy. Men his age are not usually too courteous to young men like myself, so this caught me off guard. So H&H, thank you for being professional to me. I will suggest these guys 100%. They have a professional look and even more professional employees.

So far so good. Grass is great it has weeds still. It the grass is so green beautiful …read more ......................