This is similar to another review on this site, and I thought that review could use an endorsement…read more I had Bert out to our house in DECEMBER to inspect and advise on our old water heater. He promised an estimate for both repairs -- if practical -- and replacement, for a similar quality unit. Bert was a nice gentlemen, but I have not TO THIS DAY ever heard back from him. Similarly with the receptionist at the office. She seems to be a very nice lady, but except for one return call, in January, to one of my three followups, it's been all crickets from her as well. I gave up long ago but thought prospective customers deserve a heads up. Edit: I just looked at my review as posted and have no idea how I got associated with San Francisco, CA. I live in Westerville, OH -- and I am not an outside agitator!

Eric did an amazing job fixing our tub draining issue. He was prompt, informative and did great…read morework! Highly recommend!

Plumbers were great. Super efficient and walked me through everything they did. I felt like I was…read morein good hands and they were very fast. Would absolutely use them again.

Overpriced, unprofessional, unethical. Charged $345 for a 10 minute visit and the work was never…read morestarted or completed. They are not good plumbers and they will price gauge you. Buyer Beware.

After over 20 years of using D and L Plumbing I cannot say enough good things about this company!…read moreReliable, knowlegable and just all around capable. I don't say this lightly. I have recommended them to others and have received the same feedback. The staff is AMAZING as well.

As a single, older woman, finding honest contractors is a challenge. I was referred to D&L by a…read morefriend and I couldn't be happier. An exterior water line leak - big job. But starting through the process, roadblocks, expensive roadblocks, were discovered (thank you to the lack of DIY construction skills of my late father-in-law and husband). D&L found a solution to the issues and saved me a lot of money. They were professional and friendly - on site and in the office. Would definitely use them again and refer them to anyone.

I had an error on my Navien water heater and Mike with Accurate plumbing was able to fix it without…read morereplacing the entire unit. This is a business with true tradesmen, plumbers who are professionals and know their field. They know how to actually repair issues rather than simply replacing expensive items. I'm extremely satisfied and plan to use them anytime I need a plumber.

This company is aces. Accurate Plumbing is our go-to company and first on our call list when we…read moreneed plumbing-related services. We have found them reliable, competent, professional, reasonably priced, and an all around pleasure with which to do business. We believe in supporting small businesses and appreciate this family-run company. July 28, 2020 Justin installed a new 50-gallon hot water tank for us. The process of removing the old and installing the new tank went seamlessly. November 6, 2025 Kameron replaced a 24-year old wax seal and metal mounting ring with two wax seals, a new mounting ring, and four bolts/washers for our Master bath toilet. We couldn't have asked for a service call to go more pleasantly or smoothly.

I really wanted to like this company. However when they replaced my hot water tank several months…read moreago, unbeknownst to me, to make the new, larger unit fit, the tech shortened my washer drain. In doing so, the washer drain isn't tall enough anymore to properly drain, and there is a deeply curved 'trap', (that wasn't there before), that causes the water to rush back up and out of the drain. I had asked the tech at the time about all the 'left over' PVC pipe pieces, but he'd assured me it was from the old tank- when in fact it was actually my working washer drain that he'd removed and replaced with a shorter pipe, with a very curved 'trap'. He did this in order to make the new tank easier to install, he failed to reassemble the drain properly after removing it to install the tank. The back of the washer/drain/hoses/etc. are all in a separate room than the front of the washer. It's accessed clear on the other side of the house through a tiny door next to the fridge in the kitchen. I've went in there once to change my furnace filter months ago. I noticed the concrete floor was a bit 'damp', so I put a damp-rid in the room and thought nothing more about it- bottom line, my washer has been draining into this small utility room and flooding for months! There is actually mold on one of the wall studs now! I'd noticed my new flooring warping near the furnace intake vent, but couldn't understand why. It's the only place in the house that my new flooring is warped, chipping. I know now it's from the water leaking under the furnace in the utility room and seeping under the laminate flooring! Am I stupid for not realizing this sooner- yes, I admit I am. Is Discount Drains responsible for their tech tampering with, and ruining my washer drain- yes, yes they are! They are also responsible for the mold that occurred and the small area of warped flooring as a result of their mistake. I have contacted them, and I was told they are sending someone out to, "dispute the mold." Not a very courteous response at all! If they repair/replace the washer drain so it functions properly as it did before they ruined it, and address the mold they caused as well as replacing the affected floor boards, I will remove this post, however if they refuse to repair the washer drain that their tech ruined, and clean/repair the mold, replace flooring, I will have no choice but to litigate for damages and will continue to strongly suggest not doing business with this company! I trusted them to do the job right, and instead they caused damage to my home with their incompetence! I'm super disappointed both in their workmanship and response to my issue!

We've used Discount Drains twice now. They helped us with a lower level flooding issue by…read moreinstalling a sump pump in our garage. We also hired them to run a new water line to put an outdoor hose in another location of our house. While it may seem odd to have a FaceTime quote, the process isn't that much different than someone who comes to your house and does a surface level check only to find out when they begin the work that things are more complicated than they seem. The good news about the process is that it helps expedite the process so our jobs were completed much more quickly than quotes from other companies (I.e. by the time the person schedules to come look, prepare a quote, and then schedule the project installation much more time has passed). Everyone we worked with was friendly, efficient, and professional. The bonus for us is that our second project was actually cheaper than they quoted because they found a much easier solution when they got behind the wall to see what had been covered up by previous owners. I would absolutely hire them in the future.

Tyler and Mark saved the day! I had an issue with my water heater today and these guys were patient…read moreand walked me through on how to reboot it over the phone! Of course I'm going to recommend them! These guys are my heroes!

I purchased a new build house (2 years ago) that uses Best Plumbing as their contractor. According…read moreto the new plumbing company that we hired, Best plumbing pitched the outside faucet pipe to lean downward towards the inside of our house which caused standing water to freeze & split the pipe. I spoke to someone at best plumbing & he said it was out of warranty & there would be a charge if they fixed it. It was my belief that they installed it incorrectly, but I could hear the excuses forming so I decided to not have them come out to look at it & hired someone else instead.

We had slow drain lines to the street and given the house was nearing 40 years old opted to have…read morethem replaced vs snaked. Chapman came out quickly and provided us with the best quote. They worked very hard and got the job done. I'm so pleased with the drains and don't worry about heavy rains anymore. Best feeling!

I found water seeping into the basement. Jeremy came out and did a thorough inspection of the…read moreentire exterior drainage system and quickly diagnosed the issue. He took the time to explain how my drainage system worked and detailed the job to correct the problem. His crew was prompt and courteous and completed the job quickly without disturbing much of the landscaping outside of the trench for the new drain pipe. The wall is nice and dry now!

I called Ron Ferguson at the suggestion of a friend. He was fantastic! Came out to my house same…read moreday and for just $185 got my 16 year old AC unit up and running again! I can't recommend him highly enough. $60 Diagnostic charge that went towards the work done. Give him a call, you won't be disappointed!

Heating and A/C has been our family and friends go to repair company for years. I highly recommend…read moreRod and his business. Fair pricing and great service.