From the first call placed to the final result, I can not recommend RKM enough!! We mostly worked…read morewith Rob, who provided oversight to all flooring and tile projects, as well as working with our general contractor, who at the time had several different contractors working at the same time. Rob and his team were very flexible and thorough. Rob had my husband and I come to his showroom where we were offered a surprisingly large selection of flooring and tiling options, and worked with us to help us create a custom look that we wanted for our home. **side note: we finished construction on our addition/modification to existing home in early 2019, so we have had ample time to "break in" the floor and tile from every day use. I must say that the work done was very high quality, as we have not one negative thing to say about it! Everything is in wonderful shape, and we are still just as happy as we were when it was first installed!** TILE WORK: amazing. Rob and his tile installers were great--I told Rob that I wanted two niches in the shower, and he made it happen--no questions asked. There was an issue we had (on our end) with the studs in that shower wall, and he worked with the GC to create a solution where we were able to have our niches without having to compromise. The two tilers were friendly, fast and very efficient. You can tell they've been doing it for years. They did a wonderful job on our floor and shower, and we couldn't be happier. My in-laws had the same process as we had with Rob, and are very happy with their choices and work as well! LVF: This was one of the last projects we had RKM do, my husband wanted a flooring for his basement "man cave" so Rob guided us to luxury vinyl flooring. He knew what look we had in mind and matched us with a LVF which was not only cost friendly, but was exactly what we wanted for the space. His LVF installation guys were in and out in one morning--I couldn't believe how fast it was! It's been a year since the installation, and the floor is still perfect. WOOD FLOORING: My in-laws had to pick out flooring for their 2 story addition, and Rob was very helpful throughout. My MIL had a specific wider-planked style in mind (which had to be special ordered), and Rob did a great job searching and working with her to find the perfect finish. The floors are so beautiful in person! He even helped her find wooden flooring vents which perfectly matched the hardwoods! KITCHEN BACKSPLASH: My MIL wanted these oversized aqua tiles and ended up purchasing them on her own; and RKM's tilers installed. They did a wonderful job! We had standard white subway tile with dark gray grout installed in our kitchen. They did a wonderful job with that too!! REFINISHING HARDWOODS: we had RKM come in to refinish our dated orange-ish oak floors to a more neutral brown tone in our family room. We scheduled it to be done while we were away for vacation, but they were done in (I believe) 3 days from start to finish. The flooring looks great, and we removed the baseboards beforehand to make it easier for them. We have tilework on the floor around the fireplace, and working with stain I was a little nervous about how clean the edges around it would be--but it was perfect! No bleeding, no splashes, no inconsistency in the color--I will definitely be calling again when we decide to refinish the rest of the downstairs! All in all, I would happily give RKM's team of Rob and his installers the highest possible rating. They are all high quality, experienced workers, who know exactly what they are doing, and are super efficient. I cannot day enough good things about them. Thank you so much RKM for helping to make our house a beautiful home that we are so happy with!

RKM Flooring did an excellent job on our floors - from start to finish they were great to work…read morewith. They refinished my current hardwood floors in 3 rooms, and the stairs while installing and finishing hardwoods in a fourth room. In addition, they laid tile in my foyer and mudroom/laundry/bath area - which all came out beautiful. They were very patient with me as I chose the finish for my floors (and provided samples for me to bring to the house to look at) and were helpful in sharing their opinions and sent photos from other jobs they had done. I felt as though Rob partnered with me every step of the way. I would 100% use RKM again and 100% recommend them to anyone for their flooring/tile needs.

I highly recommend AJ Flooring! Ken was a pleasure to deal with. I got quotes from three different…read morecompanies. His came in in the middle but he excelled in customer service and the floors look amazing. They took great care in moving and replacing my furniture and provided me with visual updates as we had to leave the house for a few days.

This team is outstanding! They are honest, fair in pricing, show up when they say they will, and…read moreget the job done well. My floors look new, and now closely match the color to the connecting hallway. Everything is cohesive. Regrettably, I made the mistake of hiring my contractor (now former!) to previously refinish the same four floors. They made a mess. Fast forward, this team fixed the rough spots and welts, and, left nothing underneath the poly (e.g., brush hair, knee pad prints, etc.). AJ is a testament to flooring being a specialty, just as plumbing and electrical are. (Tip: All flooring services charge for moving furniture, as I discovered while getting initial quotes. So if you want to save a few hundred dollars, have family and friends help you move furniture before and after the refinishing job.) I personally will use this team going forward for my flooring needs.

Phil is absolutely amazing. I am a facility manager for a very high end country club. I deal with…read morecontractors every day and by far he is the most professional, fair, and talented I've worked with. I have had his company refinish our floors for years and the results are always amazing and at a very fair price. I recently hired him to refinish our hardwood floors in our home and couldn't be happier. They used great care in protecting everything, kept us updated evey step of the way and use very high quality products. I can't say enough good things about them.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

Brad is a master at his craft! He installed wall to wall carpeting in three of our bedrooms. His…read moreattention to detail was reflected in the closets, baseboards and thresholds. Perfection! Would highly recommend. Sue came to our home on a number of occasions with plenty of samples and walked us through the job, answered our numerous questions and always got back to us promptly. Great team work!

From the owner: Carpets, Hardwood Flooring, Laminate Flooring, Plus we do installs.read more

I wanted more of a selection than the big retailers and this is the place to go! Very wide…read moreselection of carpets you will not find in the large retailers. Price competitive and service was excellent! Jenn Guidi guided us through the who process. Knowledgeable and patient! Love our new runner! We will be back!

We had a fantastic experience working with Sandy to carpet and tile our new home. From helping us…read moremake all our flooring choices coordinate to guiding us through endless tile selections, she was outstanding in her patience and expertise! She went above and beyond in so many little ways that were deeply appreciated by us! So grateful for this shop and their professionalism!

Tao and his crew did an amazing job installing our new engineered hardwood floors…read more We needed to get rid of our carpet and replace it with new hardwood floors. When Tao first came by for a free estimate, he had great suggestions to make the space look larger and more open. We wanted to try to match the existing hardwood floors we already had as much as possible. Tao immediately knew what kind of floors to use and he even had samples on hand so that I could compare them with our current floors. Tao's estimate was very reasonable and comparable to other companies I reached out to. I went with Tao because of his background as a designer and I trusted he would make sure the floors look great! It ended up being a great decision because we are very happy with our new floors! The installation process was very smooth and even finished earlier than expected. The crew was very respectful of our home and did a great job keeping the house clean after their work was done. Any minor issues I found during installation were immediately remedied by the team without any issue. Overall, I would highly recommend reaching out to Tao for your next flooring project!

I highly recommend Tao. I was skeptical about having our floors refinished, but I'm really glad I…read moredid. I shopped around for 10 different quotes from Boston-area companies. Tao stood out for how knowledgeable he was. First, he was clearly knowledgeable. Based on photos alone, he corrected me that the wood was not mahogany (as our home inspector said) but instead Brazilian cherry. I verified that he was correct with the listing agent. No other company did this. Second, he had the lowest quoted price for the job. Third, after I selected him, he was transparent about tradeoffs rather than purely trying to upsell me. For example, he quoted me on installing wood registers everywhere when I asked, but recommended I do so only in the hallways. This advice saved me $1k and delivered a result in very happy with. Finally, Tao was easily the most response person I interacted with. It was a pleasure to work with Tao, and I'm very happy with the outcome.

Awesome job, guys! Put down our beautiful new basement flooring in about 7 hours!!! Nose to the…read moregrindstone for all but a short lunch break. Loved the store too. Great service and product all around!

Great company to work with- My family and i have been working with them for years. There is never…read morean issue & we always have the same installers. Not like the fly by night companies that send a different person every time. I would recommend them to everyone- and tell everyone i can how great they are!

Michael and his family crew refinished my red oak floors to the state they were in when I built the…read morehouse 30 years ago. The price, communication and quality of their work is excellent. Believe me, you want your floors refinished by this company!

Fantastic family company, almost 100years in business. Professional, courteous, & do beautiful…read morework! Michael exemplifies how a business should be run! Thank you!

They did a great job with my basement that needed a ceiling, new flooring and lights. I'll use them…read moreagain for other projects in the future.

We hired Spring Home Improvement to be the General Contractor to renovate our kitchen, dining and…read morelaundry room - which then also turned into getting our whole house painted and floors redone :) The design was done by Design Intention in Framingham (Jasmin Lee). Tiago and his team were excellent to work with. The project finished in the expected time and we had no issues communicating with Tiago or getting timely responses. He was as invested in our project as we were, paying attention to detail. He helped explain the steps in the project right from permitting to the sequence of plumbing, electrical, flooring, etc, etc. We would be happy to use them again for other projects in our home and highly recommend them.